Director of Business Development

Position: Director of Business Development Overview Linguava Interpreters, Inc. is a premier language services provider dedicated to ensuring language access in healthcare and beyond. Our mission is to be the go-to company that employees take pride in, linguists are excited to be partnered with, and the healthcare community trusts as the premier choice for exceptional language services. Founded in 2010 and headquartered in Portland, Oregon, Linguava has grown into a $33 million company with a team of 75+ full-time staff and a network of skilled linguists. We are passionate about helping patients participate in their healthcare, regardless of language. Location: Portland, Oregon (Hybrid) • Employment Type: Full-Time / Exempt Position Details Reports To: Vice President of Client Experience Department: Business Development Position Summary The Director of Business Development leads Linguava’s business development team, driving both new client acquisition and revenue growth from existing accounts. Reporting to the Vice President of Client Experience, this role manages day-to-day execution, ensures a healthy and predictable pipeline, and develops team capabilities to achieve company growth priorities. The Director partners closely with Marketing and Client Success to align efforts across the client journey, ensuring that opportunities translate into strong, long-term relationships. By consistently demonstrating Linguava’s core values, the Director builds trusted partnerships, strengthens market presence, and delivers sustainable results. Essential Duties & Responsibilities Leadership & Management Lead the Business Development team with clear goals, accountability, and alignment to company priorities Translate company growth strategies into team objectives, projects, and measurable outcomes Hire, coach, and develop team members while building a culture of trust, collaboration, and pursuit of progress Establish a consistent operating rhythm including team meetings, pipeline reviews, and performance check-ins Consistently demonstrate Linguava’s core values Strategy & Execution Drive business development strategies that expand Linguava’s market presence and deliver sustainable growth Direct day-to-day prospecting, pipeline development, account management, and client expansion activities Ensure disciplined use of CRM, metrics, and scorecards to create transparency and accountability Monitor performance against targets, provide coaching, and implement course corrections as needed Support expansion into new markets in alignment with company strategy Client Account Management & Growth Oversee account management practices that ensure client satisfaction, retention, and revenue growth Partner with Client Success to identify opportunities for upsell and cross-sell that strengthen client relationships Anticipate evolving client needs and adapt solutions to consistently exceed expectations Implement metrics and feedback systems to track account health and growth opportunities Develop relationships with key clients to advance long-term partnerships Pipeline & Opportunity Management Build and maintain a healthy pipeline through outreach, networking, referrals, and partner channels Partner with Marketing to align campaigns, messaging, and lead generation with growth priorities Track pipeline health, conversion rates, and cycle times to identify trends and adjust activities Oversee proposals, RFP responses, and client presentations to ensure quality, accuracy, and brand consistency Deal Development & Collaboration Guide deal development and pricing structures within established financial and service guardrails Coordinate with Client Success and Language Services leadership to ensure new and expanded commitments align with delivery capacity and service standards Build trusted relationships with prospective clients and industry stakeholders to strengthen Linguava’s market position Forecasting, Metrics & Reporting Maintain accurate forecasts through disciplined sales processes and CRM oversight Establish scorecards and dashboards that track activity, pipeline coverage, account growth, and results Provide timely updates on business development performance, risks, and opportunities Identify gaps early and implement corrective actions to keep results on track Communication & Representation Represent Linguava with professionalism at client meetings, conferences, and industry events Communicate team priorities and progress in a way that creates clarity, accountability, and alignment across the organization Share client insights and market intelligence with leadership to inform company strategy and service development Qualifications Education, Certifications, & Licenses Bachelor’s degree in Business, Marketing, Communications, or a related field required Graduate degree in a related field desirable Equivalent professional experience may substitute for formal education Professional Experience 8+ years of progressive experience in business development or sales, with at least 3 years in a leadership role Proven success acquiring new clients and driving revenue growth from existing accounts in a service organization Experience leading business development teams and building consistent, metrics-driven execution Background in healthcare, language services, or related industries strongly preferred Familiarity with multi-state enterprise client organizations and long-cycle business development efforts Knowledge, Skills, & Abilities Knowledge: business development strategies, sales processes, pipeline management; proposal development, pricing, contracts; client relationship management and account expansion; market research and industry dynamics Skills: leadership, strategic thinking, negotiation, communication and presentation, analytics with dashboards and metrics Abilities: align team execution with growth objectives, build trusted client relationships, anticipate client needs and market shifts, drive accountability Work Schedule & Availability This is a full-time position with a standard schedule Monday through Friday, 8:00 AM to 5:00 PM Pacific Time. On-site in Portland with hybrid-work option. Travel up to 20% for client meetings, conferences, and industry events is required. Notices and Legal This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may change at any time. Applicants must be legally authorized to work in the United States. Linguava does not sponsor employment visas. Offers are contingent on background checks as applicable by law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice, subject to applicable law. Equal Employment Opportunity Linguava provides equal employment opportunities to all employees and applicants. We consider all qualified applicants without regard to race, color, religion/creed, sex, sexual orientation, gender identity or expression, national origin/ancestry, age, disability, genetic information, marital status, veteran or military status, citizenship or immigration status, or any other status protected by applicable law. We are committed to an inclusive environment. We consider qualified applicants with criminal histories consistent with applicable laws. Compensation decisions comply with applicable equal pay and pay transparency laws. Applicant Privacy Notice: Linguava collects and uses applicant information as described in our privacy notice. For details, contact privacy@linguava.com or 1-800-716-1777. Location: 12106 NE Marx St, Portland, OR 97220. #J-18808-Ljbffr