Associate Customer Account Manager

4 weeks ago


Boca Raton, United States AMN Healthcare Full time

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and amazing people like you. At AMN Healthcare, we don't just offer jobs; we pave the way for incredible careers. Why AMN Healthcare? Because You Deserve the Best: Forbes Recognition: We don't just make lists; we make headlines. AMN Healthcare proudly claims a spot on Forbes' prestigious lists not once but twice We're among the "Best Large Employers for Women," a testament to our commitment to excellence. SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the "Rapidly Advancing Staffing Firms," we have no plans to decelerate in the future. Incredible Futures: Join a team that doesn't just talk about building the future; we're shaping it. Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time. Job Summary The Associate Customer Account Manager solves Healthcare Professional's questions or issues regarding paycheck earnings and deductions, federal and state taxation, and reimbursements in line with IRS guidelines. The role manages an account of Healthcare Professionals and maintains industry-recognized benchmarks for resolution time, Average Speed To Answer, and customer satisfaction. The Account Manager works in partnership with an assigned group of internal business partners to increase customer retention, market share, and revenue. This individual demonstrates customer service and maximizes staffing fill rates accurately documenting in all applicable systems and in a timely fashion. This position is remote and hours are: Saturday/Sunday 10am - 7pm 3 days week 4pm - 12:30am

Job Responsibilities Resolves all first-call resolution inquiries related to timekeeping and reimbursements. Manages Inbound/Outbound Call Volume. Partners with Healthcare Professionals, Clients, and Sales to collect approved Time Records to ensure timely pay/bill. Manages pay/bill discrepancies by partnering with internal and external customers. Logs and tracks each customer to maintain historical records of all customer interactions. Responds to internal communications to ensure prompt resolutions. Works with multiple Branch Offices to provide seamless after-hours service, creating consistency and standard process. Educates Healthcare Professionals on navigating our self-service website for payroll information. Establishes payment plans for Earnings Overpayment with healthcare professionals. Education Bachelor's Degree | Preferred Minimum Work Experience 2-4 years in a fast-paced, external facing Customer Support department. Key Skills Problem-solving Effective Communication Skills Our Core Values Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer. Pay Rate

$17.25 - $20.50 Hourly Final pay rate is dependent on experience, training, education, and location.

#J-18808-Ljbffr



  • Boca Raton, United States Revscale Full time

    Job DescriptionJob DescriptionCustomer Success AssociateRevscale.ai, a leader in next-generation technology solutions for sales acceleration, is seeking motivated and tech-savvy Customer Success Associates. Join us to enrich your skills in customer relationship management, account analysis, and trend monitoring, while contributing to our mission of driving...


  • Boca Raton, United States IMG Inc. Full time

    Job DescriptionJob DescriptionInfinity Management Group is a firm that specializes in consulting and sales for some of the most exciting and well-known companies in the nation. Creating personal relationships is the foundation of our firm. We uphold long-standing relations with our clientele not because we are the biggest, but because we strive to be the...


  • Boca Raton, United States Insurance Office of America Full time

    Description Position at Insurance Office of America *** This is a Remote opportunity, for anyone with recent Florida Property and Condo experience, based out of our Boca Raton office *** Title: Account Manager Associate- Commercial Lines Welcome to Insurance Office of America - one of the nation's largest and premier privately held insurance agencies!...

  • Account Manager

    6 days ago


    Boca Raton, United States 626 Full time

    Job Description Position: Account Manager Reports to: Regional Manaher Are you ready to join one of the biggest names in Healthcare Technology Management? Are you ready to be part of something special... This is your opportunity to get in the door as we EXPLODE in growth! If you are energetic and passionate --> YOU NEED TO APPLY Who We Are: Founded...

  • Account Manager

    2 weeks ago


    Boca Raton, United States 626 Full time

    Job Description Job Description Job Description Position: Account Manager Reports to: Regional Manaher Are you ready to join one of the biggest names in Healthcare Technology Management? Are you ready to be part of something special... This is your opportunity to get in the door as we EXPLODE in growth! If you are energetic and passionate --> YOU NEED TO...

  • Account Manager

    1 day ago


    Boca Raton, United States 626 Full time

    Job Description Job Description Job Description Position: Account Manager Reports to: Regional Manaher Are you ready to join one of the biggest names in Healthcare Technology Management? Are you ready to be part of something special... This is your opportunity to get in the door as we EXPLODE in growth! If you are energetic and passionate --> YOU NEED TO...


  • Boca Raton, United States Modernizing Medicine Full time

    We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2023 Company of the Year | 2023 BIG Innovation Awards Fastest-Growing Company of the Year - Large (Bronze) | 2022 Best in Biz Awards Who we are: We Are Modernizing...


  • Boca Raton, United States Modernizing Medicine Full time

    We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2023 Company of the Year | 2023 BIG Innovation Awards Fastest-Growing Company of the Year - Large (Bronze) | 2022 Best in Biz Awards Who we are: We Are Modernizing...

  • Account Manager

    3 weeks ago


    Boca Raton, United States 626 Full time

    Job DescriptionJob DescriptionJob Description Position: Account ManagerReports to: Regional Manaher Are you ready to join one of the biggest names in Healthcare Technology Management?Are you ready to be part of something special...This is your opportunity to get in the door as we EXPLODE in growth!If you are energetic and passionate --> YOU NEED TO APPLY Who...

  • Account Manager

    3 weeks ago


    Boca Raton, United States 626 Full time

    Job DescriptionPosition: Account ManagerReports to: Regional ManaherAre you ready to join one of the biggest names in Healthcare Technology Management?Are you ready to be part of something special...This is your opportunity to get in the door as we EXPLODE in growth! If you are energetic and passionate --> YOU NEED TO APPLY Who We Are: Founded by Philip...

  • Account Manager

    1 week ago


    Boca Raton, United States 626 Full time

    Job DescriptionJob DescriptionJob Description Position: Account ManagerReports to: Regional Manaher Are you ready to join one of the biggest names in Healthcare Technology Management?Are you ready to be part of something special...This is your opportunity to get in the door as we EXPLODE in growth!If you are energetic and passionate --> YOU NEED TO APPLY Who...


  • Boca Raton, United States Creative Financial Staffing Full time

    Accounts Payable & Purchasing Associate Highlights of the Opportunity: Unique role where you get exposure to every aspect of accounting Opportunity for career growth Collaborative entrepreneurial environment Great work-life balance The responsibilities include but are not limited to: Accounts payables, process new vendors, enter invoices Accounts...


  • Boca Raton, United States Woodfield Country Club Full time

    Our award-winning luxury country club in South Florida is seeking an experienced accounts payable associate primarily responsible for the review, posting and payment of all accounts payable invoices as well all as the review of monthly vendor statements and reconciles any discrepancies. Candidates must have excellent customer service presentation and...


  • Boca Raton, United States Woodfield Country Club Full time

    Our award-winning luxury country club in South Florida is seeking an experienced accounts payable associate primarily responsible for the review, posting and payment of all accounts payable invoices as well all as the review of monthly vendor statements and reconciles any discrepancies. Candidates must have excellent customer service presentation and...


  • Boca Raton, United States Office Depot Full time

    The Sr. Account Manager position at ODP Business Solutions has two primary objectives: increasing existing account penetration and servicing existing revenue. Specifically, the position is responsible for traveling within the assigned territory to make sales and solicit orders for contracts from customers. The role involves selling both office and non-office...


  • Boca Raton, United States Modernizing Medicine Full time

    We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2023 Company of the Year | 2023 BIG Innovation Awards Fastest-Growing Company of the Year - Large (Bronze) | 2022 Best in Biz Awards Who we are: We Are Modernizing...


  • Boca Raton, United States PATIO PRODUCTS, INC. Full time

    Patio Products, Inc. is a wholesale distribution company serving customers in the patio furniture industry for over 30 years. We have a full time, hourly position open for processing orders, providing customer support, and general office duties. The position requires excellent customer service, communication and organizational skills. We are a small, family...

  • Account Manager

    1 week ago


    Boca Raton, United States IMG Inc. Full time

    Job DescriptionJob DescriptionWe have joined forces with one of the most renowned household names to unite the world through the latest tech, top-of-the-line communications, and the best entertainment on the market. With growth comes opportunity, and we are looking for the ideal Entry Level Account Manager to think BIG and grow with us. Our senior-level...


  • Boca Raton, United States Woodfield Country Club Full time

    Our award-winning luxury country club in South Florida is seeking an experienced accounts payable associate primarily responsible for the review, posting and payment of all accounts payable invoices as well all as the review of monthly vendor statements and reconciles any discrepancies. Candidates must have excellent customer service presentation and...


  • Boca Raton, United States Woodfield Country Club Full time

    Our award-winning luxury country club in South Florida is seeking an experienced accounts payable associate primarily responsible for the review, posting and payment of all accounts payable invoices as well all as the review of monthly vendor statements and reconciles any discrepancies. Candidates must have excellent customer service presentation and...