Intake Coordinator

8 hours ago


San Luis Obispo, United States Wilshire Health and Community Services Inc. Full time
Job DescriptionJob Description

Overview of Position


All candidates should make sure to read the following job description and information carefully before applying.

Under the direction and supervision of the Director of Operations, the Central Intake Coordinator – LVN is responsible for recording and accepting referrals, determining the level of care necessary, verifying insurance coverage and acting as a liaison with referral sources and third-party payers.

Core Performance Requirements

  • Receives incoming telephone calls (referrals) from physicians, Discharge Planners and physicians’ office personnel regarding new patients.
  • Demonstrates effective problem-solving, good judgment, and confidential handling of sensitive information.
  • Communicates in a professional and courteous manner with patients/families, colleagues and supervisors.
  • Ensures complete intake referral information, including face-to-face, diagnosis, PDGM specific, co-morbid profile, and hospice appropriate level of care.
  • Must be able to multi-task and work in a fast pace, high energy environment.

Qualifications & Requirements

  • California LVN licensed.
  • Home Health and Hospice experience is preferred.
  • Demonstrate ability to use computer programs.
  • Knowledgeable regarding reimbursement mechanisms – Medicare, Medi-Cal and private pay.
  • Demonstrate an interest and ability to work effectively with the community.

Schedule

Monday - Friday 8am -5pm - in the office

Company DescriptionFor 75 years, Wilshire Health & Community Services has provided care and support that emphasizes clinical excellence, patient choice and an acknowledgement of the unique relationship we share with patients, their families and the community. As a mission driven, not-for-profit organization dedicated to helping people live a better life, our Home Health and Hospice agencies provide the highest quality care to people in our community, regardless of their ability to pay. Now is your chance to apply your passion to our mission.Company DescriptionFor 75 years, Wilshire Health & Community Services has provided care and support that emphasizes clinical excellence, patient choice and an acknowledgement of the unique relationship we share with patients, their families and the community. As a mission driven, not-for-profit organization dedicated to helping people live a better life, our Home Health and Hospice agencies provide the highest quality care to people in our community, regardless of their ability to pay. Now is your chance to apply your passion to our mission.
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