Customer Service Representative

2 weeks ago

San Luis Obispo, California, United States Conversio Health Full time

Full-time position open to join our Customer Service team as a Patient Care Coordinator. Our company is a closed-door Pharmacy and Durable Medical Equipment supplier. We are looking for energetic and positive people to provide customer service to our patients through outgoing and incoming phone contact. Our Patient Care Coordinators operate in collaboration with each other to exceed customer expectations and provide a consistent high level of service and patient care while achieving department goals. We are looking for a candidate with a proven track record of successful team participation, as well as the ability to work independently. Must be able to act with sound judgment and high degree of confidentiality, prioritize and coordinate multiple complex tasks with frequent interruptions, while meeting strict deadlines with a high degree of accuracy. Our ideal candidate will have prior experience with telephonic sales and/or customer service. Knowledge of DME, medical terminology, and/or experience in the medical field is a plus, however extensive training will be provided. We are looking for enthusiastic, well-rounded, and motivated team players Bi-lingual a plus.

Responsibilities:

•Attains familiarity with a broad range of DME products and company procedures in order to maintain competency and compliance as it pertains to our company.

•Provide outreach to potential patients, verify information and complete intake form.

•Act as liaison between patients, representatives, and physicians to request prescriptions on patient's behalf.

•Ensure that all Local, State and Federal laws are being followed.

•Understand and observe HIPAA policy regarding patient and/or co-worker confidentiality.

•Maintain a high work ethic, including attendance and professionalism in all areas.

Minimum Qualifications:

•Minimum 1 year telephonic customer service and/or telephonic sales experience.

•Excellent computer skills required including proficient knowledge of Word, Excel and Outlook and demonstrated ability to quickly learn and work with customized software to maintain electronic patient charts.

•Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service and sales.

•Must have demonstrated professional demeanor.

•Must be efficient with strong attention to detail, organization and planning, and ability to prioritize tasks.

We offer a dynamic work environment, competitive compensation starting at $11.50/hour, and a comprehensive benefits package including health, dental and vision benefits, company-matched 401(k), life insurance, PTO and paid holidays. Criminal background checks and drug screens are completed before hiring.

  • Customer Service Representative

    3 weeks ago

    San Luis Obispo, California, United States Sports Warehouse, Inc. Full time

    Serve as a direct point of contact between the company and customers. Build strong connections with both new and existing customers by supporting their needs through various communication channels in a professional and timely manner. Duties and Respo Customer Service Representative, Customer Service, Warehouse, Tennis, Representative, Retail, Skills

  • Customer Service Representative

    2 days ago

    San Luis Obispo, California, United States City of San Luis Obispo California Full time

    About the RoleThe Customer Service Representative position is an exciting opportunity to provide top-notch customer service to the community. As a Customer Service Representative, you will be the face of our organization, interacting with patrons at various city facilities.Key responsibilities will include:Providing exceptional customer service to patrons at...

  • Customer Service Representative

    3 days ago

    San Luis Obispo, California, United States Volt Full time

    Company Overview:Volt is a dynamic and forward-thinking organization dedicated to providing exceptional services in the field of sales and customer support. Our team is passionate about delivering top-notch solutions that meet the evolving needs of our clients.Salary:We offer a competitive salary range of $23-$28 per hour, depending on experience and...

  • Customer Service Representative

    3 weeks ago

    San Luis Obispo, California, United States Sports Warehouse, Inc. Full time

    $17.00 - $20.00 an hourHiring full time and part time employeesOne weekend shift may be requiredThis position requires physically reporting to work in San Luis Obispo, CA.Sports Warehouse About Us We are an e-commerce company, specializing in a diverse range of sports and recreational products. At Sports Warehouse, we cater to enthusiasts of tennis,...

  • Customer Service Representative

    3 days ago

    San Luis Obispo, California, United States Sports Warehouse, Inc. Full time

    $17.00 - $20.00 an hourHiring part time employeesPossible weekend shift requiredThis position requires physically reporting to work in San Luis Obispo, Ca.Sports Warehouse About UsWe are a growing e-commerce company that specializes in bass fishing, tennis, running, pickleball, equestrian, ice/roller hockey, roller derby, inline skating and skateboarding...

  • Customer Service Representative

    3 weeks ago

    San Luis Obispo, California, United States Sports Warehouse, Inc. Full time

    $17.00 - $20.00 an hourHiring part time employeesPossible weekend shift requiredThis position requires physically reporting to work in San Luis Obispo, Ca.Sports Warehouse About Us We are a growing e-commerce company that specializes in bass fishing, tennis, running, pickleball, equestrian, ice/roller hockey, roller derby, inline skating and skateboarding...

  • Customer Service Representative

    2 days ago

    San Luis Obispo, California, United States US Foods Full time

    US Foods is a leader in the foodservice industry, and we're looking for a talented Field Sales Specialist to join our team. In this role, you will be responsible for developing new business and growing existing customer relationships.The ideal candidate will have 1+ year of sales experience and excellent communication skills. They will also be able to build...

  • Customer Service Associate

    6 days ago

    San Luis Obispo, California, United States Advanced Call Center Technologies, LLC. Full time

    Advanced Call Center Technologies, LLC. is seeking a skilled Customer Service Associate to join our team. As a representative of our company, you will be the voice of customer service excellence.We are committed to providing exceptional service to our clients, and we need a talented individual who can help us achieve this goal.We offer flexible schedules and...

  • Sales Representative

    4 days ago

    San Luis Obispo, California, United States Volt Full time

    **About Volt**Volt is a leading provider of workforce solutions, dedicated to helping businesses succeed in today's fast-paced market. Our team of experts is committed to delivering exceptional results and building long-term relationships with our clients.**Job Summary**We are seeking a highly motivated Sales Representative - Customer Engagement to join our...

  • Customer Service Representative

    4 days ago

    San Mateo, California, United States California Water Service Group Full time

    California Water ServiceJob Description:The Customer Service Representative (CSR) provides regional customers support via telephone and other communication channels for multiple districts. This position is located in San Mateo, CA.ESSENTIAL FUNCTIONS:* Provide customer service via all communication channels (written and verbal) addressing customer requests...

  • Inside Sales and Service Representative

    2 days ago

    San Luis Obispo, California, United States Volt Full time

    At Volt, we are seeking an Inside Sales and Service Representative to join our team in San Luis Obispo, CA.As a key member of our sales team, you will be responsible for identifying potential customers through various means, including networking, cold-calling, and email outreach.You will also be expected to reengage and recover lost accounts, develop and...

  • Customer Assistance Representative Sr

    2 weeks ago

    San Luis Obispo, California, United States Enterprise Holdings Full time

    Overview: Enterprise has an exciting opportunity for a Senior Customer Assistance Representive at the San Luis Obispo Airport branch The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr...

  • Extermination Services Representative

    6 days ago

    San Luis Obispo, California, United States Brezden Pest Control Full time

    Protect Properties from Termite DamageBrezden Pest Control seeks an experienced Extermination Services Representative to join our team. As a key member of our team, you will play a vital role in protecting properties from termite damage by applying effective treatments and educating clients on prevention methods.About the Role:Treat termite infestations...

  • Automotive Customer Service Representative

    3 days ago

    San Diego, California, United States Sun Auto Tire and Service Full time

    We are seeking an experienced Automotive Customer Service Representative to join our team at Evans Tire & Service Centers.This role is responsible for providing exceptional customer service, inspecting vehicles, and recommending necessary services.Key Responsibilities:Greet customers in a professional and courteous manner.Document customer concerns and...

  • Customer Service Representative

    3 weeks ago

    San Diego, California, United States Essilor Full time

    The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and e Customer Service, Customer Service Representative, Representative, Skills, Manufacturing, Retail

  • Customer Service Representative

    2 weeks ago

    San Diego, California, United States Circle K Stores, Inc. Full time

    Store 2709452: 11898 Rancho Bernardo Rd, San Diego, California 92128 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be cha Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    4 days ago

    San Clemente, California, United States Circle K Stores, Inc. Full time

    Store 2709470: 600 Avenida Pico, San Clemente, California 92673 Availability - Shift/ Days Part time Evenings Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chall Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    3 weeks ago

    San Clemente, California, United States Circle K Stores, Inc. Full time

    Store 2709479: 901 Avenida Pico, San Clemente, California 92673 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challeng Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    3 weeks ago

    San Clemente, California, United States Circle K Stores, Inc. Full time

    Store 2709470: 600 Avenida Pico, San Clemente, California 92673 Availability - Shift/ Days Part time Evenings Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be chall Customer Service Representative, Customer Service, Representative, Retail, Service

  • Healthcare Service Representative

    7 days ago

    San Luis Obispo, California, United States Sutter Health Full time

    We are seeking a skilled Patient Services Representative II to join our team at Sutter Health. As a key member of our patient access department, this individual will play a critical role in ensuring timely and efficient patient flow.Job DescriptionThe ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to...