Director of Applications

Description

For over a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services.

Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us

General Purpose and Scope of Position:

The Director of Applications - Commercial Excellence (Cx) reports to the Vice President of Enterprise Applications and is accountable for the complete Cx application lifecycle management for Wilbur-Ellis' enterprise Cx applications.

This position will provide strategic leadership across the Wilbur-Ellis business line commercial excellence teams and develop innovative strategic application plans and roadmaps aligned to the achievement of correlated business outcomes. The position will also coordinate and direct all activities related to application execution such as design, architecture, integration, development, testing, and implementation. The position will also be responsible for the operational excellence of all Cx applications including contracts, Cx application helpdesk tickets, budgets, compliance, security, and SLAs.

In this role, The Director of Applications Cx will collaborate closely with Cx business partners (Sales and Marketing), IT Teams, Strategy Development and Execution, Security, Technology and Enterprise Support.

You will lead a collaborative environment in which PMs, BAs, Architects, and developers can thrive and work effectively with other IT teams to deliver quality implementations. You will oversee the IT service providers and other vendors delivering services and you will provide direction and management of direct reports, including matrixed reports. Lastly, as the leader of this group, you will develop direct reports and develop goals that align with the Cx applications roadmap.

Key Skills and Abilities Include:

Bachelor of Computer Science or Bachelor of Arts degree from an accredited four-year university

10+ years of direct experience with architecture, system design, and application lifecycle management

8+ years' experience in building business partnerships and delivering enterprise applications

8+ years of leadership experience with proven experience in management roles

8+ Years of CRM planning, design, development, integration, implementation, and support experience

5+ years of extensive program management and providing technical solutions to Sales and Marketing

Successful ALM oversight of applications, such as CRM (MS Dynamics 365), websites, pricing (Pros), eCommerce, CPQ, subscription billing, and sales incentive planning are desirable

Strong knowledge of design and modern development processes, as well as system and software quality assurance best practices and methodologies

Solid understanding of IT governance, risk management, and compliance

Key Personal Attributes Include:

Proven analytical and problem-solving abilities with keen attention to detail

The ability to build strong business cases that are focused on business value and technical excellence

Strong leadership skills with the ability to foster and develop a highly effective team that is passionate about Cx

Excellent communication skills with the ability to effectively present ideas and communicate with senior leadership

Proven track record of delivering enterprise-level projects on time and on budget

Extensive knowledge of the Lead-to-Order process and integration

Demonstrated commitment to continued learning and development

Necessary business acumen to carry out functional process discussions with Sales and Marketing teams at multiple levels

Bring thought leadership that will enhance strategy, drive innovation, and translate into business outcomes

Calculating the costs for current and future IT systems, identifying areas to save money, and/or increasing features/protection

Specific Responsibilities Include:

Provide strategic direction for the Cx application team in support of business operations, ensuring that applications meet business requirements and systems goals, aligning with expected business outcomes

Collaborate with team members across technology and business partners to identify innovative solutions that are delivered on time and within budget while establishing interdependencies, identifying risks, managing resource constraints, and eliminating roadblocks

Prepare communications, such as weekly reporting, and strategic business reviews, to senior leaders and external audiences to help lead the organization towards success

Manage the enterprise Cx application department operational and strategic planning, including business requirements, identifying application KPIs, project planning, and organizing and negotiating the allocation of resources

Provide a leadership role and collaborate with key decision-makers in the organization in the strategic planning, development, testing, and implementation of Enterprise system components

Manage Cx application team staffing, including recruitment, supervision, scheduling, development, and evaluation

Strive for continuous improvement in our processes and procedures, and propose and implement changes to ensure a productive and efficient organization, in partnership with the wider team

Ability and desire to continually learn about new technologies, and project management methodologies, and adapt to ever-changing business and industry needs

Additional Preferred Qualifications:

Agile Certified

ITIL Certified

MS Dynamics 365 certification

Experience in the agricultural industry

Compensation and Benefits:

In compliance with all states and cities requiring transparency of pay, the base compensation for this position ranges from $179,900 to $251,940. Note that salary may vary based on location, skills, and experience.

This position is eligible for commission, vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits.

Follow this link for other information regarding Wilbur-Ellis employee benefits

Drug-Free Workplace

COMPANY CULTURE

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry's best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #J-18808-Ljbffr