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Customer Care Representative

3 months ago

Owensboro, United States Kelly Full time
Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Customer Care Representative to work at Premier Facility in Owensboro, KY  Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.

Pay rate $17-$18
9:30am-6pm Central Time 
37.5 hour week position
M-F with 1 hour for lunch
All work will be performed onsite
Temp to Possible Hire role thru Kelly Services

Why you should apply to be a Customer Care Representative:
• Competitive Hourly Pay
• Join a premier company in the tobacco industry.
• Opportunity for growth and advancement.
• Work in a supportive and collaborative team environment.

What’s a typical day as a Customer Care Representative? You’ll be:
• Utilizing your deep knowledge of the company and portfolio of brands to deliver best-in-class Customer Experience (CX) for all inbound consumer inquiries.
• Demonstrating professional and courteous communication skills, remaining calm when interacting with challenging consumers.
• Utilizing various communication channels including chat, email, phone, and social media.
• Collaborating with internal resources and stakeholders to research and resolve complex consumer issues.
• Demonstrating a positive mindset towards continuous improvement initiatives and actively participating in team meetings.
• Cross-selling and making product recommendations to retain consumers and increase loyalty.
• Assisting with consumer acquisition, account maintenance, and modifications.
• Ensuring compliance with FDA/CTP regulations and company policies.
• Assisting with special projects and other administrative duties.

This job might be an outstanding fit if you:
• Have excellent written and spoken communication skills.
• Are comfortable utilizing various communication channels (Microsoft Teams).
• Demonstrate a positive mindset towards continuous improvement.
• Have a high attention to detail and a systematic approach to work.
• Have experience in customer service 

What happens next:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Care Representative today
Or Email resumes to Joe at jose783@kellyservices.com
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.