Support Services Specialist,

2 weeks ago

Dallas, United States Federal Deposit Insurance Corporation (FDIC) Full time

Summary This position is located in the Division of Administration, Corporate Services Branch, Dallas Regional Office of the Federal Deposit Insurance Corporation and provides support in the areas of leasing, building and facilities operations, security and corporate support services. Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement. Responsibilities At the full performance level, major duties include: Serves as the technical monitor for a wide variety of facilities management and corporate support services contracts which include, but are not limited to mailroom; office supplies; express mail; copiers; furniture; fixtures and equipment (FF&E) purchase, maintenance and disposition; construction; moving services; architecture and engineering services; security services; environmental services and the health unit. Responsible for the overall planning and monitoring of contractor’s technical performance. Ensures that the required goods or services are received on schedule, priced effectively, and of the requisite quality specified in the contract. Meets with contractors and/or contracting staff to resolve contract dispute and/or issues of contractor performance. Utilizes FDIC Procurement Card to procure goods and services, as required and within delegated procurement authority and corporate procurement policy. Directs the landlords’ building management and contractor staff to provide essential day-to-day facilities services such as cleaning and janitorial services; electrical, mechanical and plumbing services; building construction services; trash removal and recycling programs; building security; and locksmith services. Participates in the development and implementation of policies, procedures and customer service standards in support of building and facilities operations. Reviews invoices to ensure that charges are in line with actual work performed. Analyzes contract expenses on an ongoing basis; develops budget projections based on historic and future cost estimates; tracks expenses; addresses discrepancies; and reports on the status of all contracts under their purview. Maintains FDIC health/safety and physical security policy, procedures and standards for the regional office and associated field office sites. Requirements Conditions of Employment Registration with the Selective Service. U.S. Citizenship is required. Employment Conditions. Completion of Financial Disclosure may be required. Minimum Background Investigation (MBI) required. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here. CG-11: To qualify, applicants must have one year or more of specialized experience equivalent to the grade 9 level or higher in the Federal service. Specialized experience is defined as experience scheduling and facilitating the operations, maintenance, repair, or improvements of facilities. Experience must be in at least two of the following areas: leasing; office space planning/design; construction; building support services (mail, copier/print services, janitorial services, or equipment maintenance); expense tracking and invoice review; monitoring contractors technical performance; security; or health and safety programs. OR EDUCATION: Ph.D. or equivalent doctoral degree, OR three (3) full years of progressively higher level graduate education leading to such a degree (public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled). OR COMBINING EDUCATION AND EXPERIENCE: Combinations of successfully completed education and experience may be used to meet total qualification requirements for the CG-11 level. CG-12: To qualify, applicants must have one year or more of specialized experience equivalent to the grade 11 level or higher in the Federal service. Specialized experience is defined as experience planning or managing the operations, maintenance, repair, or improvements of facilities. Experience must be in at least three of the following areas: leasing; office space planning/design; construction; building support services (mail, copier/print services, janitorial services, or equipment maintenance); budgeting/financial analysis; planning or monitoring contractors technical performance; security; or health and safety programs. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement. Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined “well qualified” for this position. For more information, click here Education See requirements stated under QUALIFICATIONS. Additional Information Selectee(s) for this position will be required to report to their duty station office two days per week. If selected, you may be required to serve a probationary or trial period as applicable to appointment type. To read about your rights and responsibilities as an applicant for Federal employment, click here.

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