Medical Receptionist

6 days ago

Colorado Springs, United States One Medical Full time

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

As a Medical Receptionist, internally known as a Member Support Specialist, at one of our offices, you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Leads, Office Manager, or in office providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you'll likely work on:

  • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
  • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
  • Assist our senior patients by performing other administrative tasks such as answering phone calls, sending faxes, and coordinating transportation for patients
  • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
  • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work
  • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification.  They are not to be construed as an exhaustive list of job duties performed by personnel in this classification.  Other job related duties may be assigned by management.

What you’ll need:

  • At least 1 year of experience in high touch customer or patient facing roles  
  • Strong written and verbal communication skills 
  • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams 
  • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges 
  • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Benefits designed to aid your health and wellness:

Taking care of you today

  • Paid sabbatical after 5 and 10 years
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental and Vision plans
  • Free One Medical memberships for yourself, your friends and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: starts at $20.50/hour

Protecting your future for you and your family

  • 401K match
  • Opportunity to participate in company equity programs
  • Credit towards emergency childcare
  • Extra contributions toward maternity and paternity leave
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

This is a full-time role based in-person with our team and patients at offices in Colorado Springs, CO.

Physical Demands:  Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.

 

  • Medical Receptionist

    3 weeks ago

    Colorado Springs, Colorado, United States CommonSpirit Health Mountain Region Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Receptionist to join our team at CommonSpirit Health Mountain Region. As a Medical Receptionist, you will be responsible for ensuring the smooth operation of our patient access department.About UsAt CommonSpirit Health Mountain Region, we are committed to delivering high-quality care to...

  • Medical Receptionist

    1 week ago

    Colorado Springs, United States One Medical Full time

    About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...

  • Medical Receptionist

    1 week ago

    Colorado Springs, United States One Medical Full time

    About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...

  • Medical Receptionist

    1 week ago

    Colorado Springs, United States One Medical Full time

    Job DescriptionAbout UsOne Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers...

  • Receptionist

    2 weeks ago

    Colorado Springs, United States Encompass Health Full time

    Encompass Health - 325 Parkside Dr. [Medical Office Assistant] As a Receptionist at Encompass Health, you'll: Maintain internal and external communications of hospital and community through the operation of the telephone switchboard and front desk reception; Help support other hospital departments by taking on clerical or general office related...

  • Middle School Receptionist

    4 weeks ago

    Colorado Springs, United States James Irwin Charter Schools Full time

    JAMES IRWIN CHARTER MIDDLE SCHOOL Job Description: Receptionist Purpose Statement The job of Receptionist was established for the purpose of greeting and directing visitors.  The Receptionist responds to inquiries from the public, parents, students, and staff by providing requested information and/or referring to other parties. When time permits, the...

  • Receptionist

    1 month ago

    Colorado Springs, United States Envision Radiology Full time

    Envision Radiology is looking for a full-time receptionist to join our growing team! The ideal candidate should be able to easily commute to our Colorado Springs Corporate Office location. Monday - Friday 8:00 AM - 5:00 PM | Position Pay Range: $16.70 - $20.10 Opportunity for additional, discretionary bonus available. Summary/Objective The Receptionist...

  • Front Desk Receptionist

    2 weeks ago

    Colorado Springs, United States Comfort Dental Full time

    Job Title: Front Office Receptionist Job Summary: Comfort Dental Citadel is seeking a highly motivated and customer-oriented Front Office Receptionist to join our busy dental practice. As the first point of contact for our patients, you will be responsible for greeting patients, scheduling appointments, and managing patient records. The ideal candidate...

  • Receptionist / Billing Clerk

    5 months ago

    Colorado Springs, United States Penrad Imaging Full time

    Description Join Southern Colorado's premier imaging team, Colorado Springs Radiologists, PC/PENRAD Imaging, LLC! With 6 locations along the front range and over 40 years of A+ ratings from the BBB, Colorado Springs Radiologists, PC/PENRAD Imaging, LLC has a long tradition of delivering state-of-the-art imaging to our community. We are currently looking for...

  • Medical Receptionist

    4 weeks ago

    Altamonte Springs, United States Digestive Disease Consultants Full time

    Digestive Disease Consultants is a busy gastroenterology practice located in Altamonte Springs with satellite locations in Lake Mary and Oviedo. We are seeking a dynamic, organized, and professional medical receptionist to join our team. Position Requirements:Excellent customer service skills with patients, employees, and the public.Good organizational...

  • Medical Receptionist

    1 week ago

    Colorado Springs, CO, United States One Medical Full time

    About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...

  • Medical Receptionist

    1 week ago

    Colorado Springs, CO, United States One Medical Full time

    About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...

  • Front Desk Medical Receptionist

    4 months ago

    Colorado Springs, United States Manual Edge Physiotherapy LLC Full time

    Overview: Manual Edge PhysioTherapy, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our team! At Manual Edge PhysioTherapy,youll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you...

  • Veterinary Receptionist/Coordinator

    4 weeks ago

    Colorado Springs, United States Colorado Canine Orthopedics Full time

    Description Veterinary Receptionist/CoordinatorColorado Canine Orthopedics is currently seeking a Full Time Veterinary Receptionist (aka Pet Care Coordinator).  This position requires superb communication skills when interacting with co-workers and clients alike. Candidates must be dedicated team players, self-starters and thrive in a busy, stimulating,...

  • Veterinary Receptionist/Coordinator

    3 weeks ago

    Colorado Springs, United States Colorado Canine Orthopedics Full time

    Description Position at Colorado Canine Orthopedics Veterinary Receptionist/Coordinator Colorado Canine Orthopedics is currently seeking a Full Time Veterinary Receptionist (aka Pet Care Coordinator). This position requires superb communication skills when interacting with co-workers and clients alike. Candidates must be dedicated team players,...

  • Clinic Receptionist

    4 months ago

    Shingle Springs, United States Marshall Medical Center Full time

    Department:MMF Marshall Family Medicine - CPShift:Primarily Days (United States of America)Employee Type:RegularPer Diem Type (if applicable):Minimum Pay Range:$21.00 - $25.20Job Description:POSITION SUMMARYThe Clinic Receptionist of Marshall Medical Center Outpatient Clinics schedules, greets and registers patients, provides reception, routing phone calls...

  • Medical Customer Service Representative

    2 days ago

    Colorado Springs, United States TEKsystems Full time

    Job DescriptionJob DescriptionDescription. Actively looking for someone who is able to handle a lot of data entry, taking orders from customers over the phone. Contractor will be working in a Patient Database. Receiving and handling of all incoming referrals and orders per HIPPA regulations, including but not limited to:o Patient Demographicso Emergency...

  • Medical Front Desk Receptionist

    3 weeks ago

    Sandy Springs, United States Center for Endometriosis Care Full time $41,000

    Front Desk Receptionist Position at a Specialty Gynecology Office. Job Summary:Front Desk at a Highly Specialized, World-Renowned Surgical Practice. Outstanding customer service is an absolute must - you are the first friendly face our patients encounter. We are a small practice, so everyone's position is of utmost importance, but this role is critical to...

  • Dental Receptionist

    2 weeks ago

    Steamboat Springs, Colorado, United States AvantGarde Dental Full time

    Job DescriptionHiring ImmediatelyWe are seeking a highly organized and administrative dental receptionist to join our team at AvantGarde Dental.The ideal candidate will have excellent time management, record-keeping skills, and be able to multitask in a fast-paced environment. They should also be confident and professional administrators with great...

  • Front Desk Receptionist

    6 months ago

    Tarpon Springs, United States Anne Arundel Dermatology Full time

    Overview: At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. Patient First | Caring | Accountability | Trust | One Team | Growth Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel...