Director, Operations and SC

The Director Ops & Supply Chain has ultimate accountability and responsibility for manufacturing operations at our Danbury Ct. facility and lead a team of professionals across operations; supply chain, planning, materials, and manufacturing engineering, to meet the expectations of our customers, employees, and owners.

The Director Ops & Supply Chain will partner with the executive leadership team to translate our business plan and strategies into operational targets and development plans, executing against these and meeting our committed KBI’s, KPI’s and defined output targets. This individual is also responsible for working cross functionally to deliver employee and community engagement activities, ensuring a world class work environment and an employer of choice.

Duties and Responsibilities

• Lead manufacturing operations at the Danbury Facilities, including a team of salaried supervisors, and up to 60+ hourly employees.
• Develop our operations teams and individuals to meet the needs of the organizational goals and drive the culture and values of the business.
• Ensures orders are manufactured on time, to specification and exceeding quality standards.
• Works closely with the senior leadership team on aligning operational strategies and targets with our annual operating and strategic plans.
• Monitor our business health and adjust operations / performance through metrics. Accountable for key operational metrics throughout each layer of the Danbury Operations Team including Delivery, Cost and Engagement.
• Lead LEAN implementation throughout the company; assume the role as LEAN champion.
• Responsible for continuous improvement of production processes driving labor efficiencies and product quality.
• Working alongside Supply Chain, Planning, and Quality to deliver our operational strategies and improvement projects, aligned with our 5-year business plan activities.
• Develop and drive GM and Overhead improvements year over year through capital projects and continuous improvement plans.
• Drives GM improvement through efficiency increases and direct material cost reductions.
• Develop plans for, and execute, integration of new acquisitions; participate in due diligence activities.
• Develop and execute the capital equipment plan including identifying investments, building, business cases, obtaining approval and implementing the new equipment.
• Develop our operations teams and individuals to meet the needs of the organization and the aspirations of our talented team members.
• Work closely with the executive leadership team on aligning operational strategies and targets with our business plan and provide regular input into our business development plans.
• Monitor our business health and adjust operations / performance through metrics. Accountable for key operational metrics throughout each layer of the Operations Team including Delivery, Cost and Engagement.
• Ensure our customers’ expectations are translated through the levels of operations by way of cascading goals, metrics and clear accountability for exceeding quality and delivery expectations.
• Working with Supply Chain and Quality leadership to deliver our operational strategies and improvement projects, aligned with our 5-year business plan activities.
• Develop and drive GM and Overhead improvements year over year through capital projects and continuous improvement plans.
• Lead operations function in possible future integration of acquisition(s) into the organization’s culture, ways of working, business, and production processes.
• Ensure operations fulfils its duties in new product launches, integrating any new processes and products into daily operations with the production and manufacturing engineering team.
• Key contributor and team member engaged in global footprint evaluation, analyzing and

proposing improvements to our global operations through rationalization of footprint and

streamlining of material flow globally.

• Build relationships cross-functionally, developing a deep understanding of other functions and business drivers – collaborating with peers to create awareness and extend understanding of operations agenda while also translating to ops function another cross functional partner team drivers and agendas to create, impact and lead a more cohesive culture – as operations is a driving heartbeat of the organization.
• Provide an engaging work environment - hire, train, develop and appraise staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
• Partnering with the Director of Quality, ensure facility and grounds are kept at a world class level, providing an engaging work environment resulting as an employer of choice in the area.
• Ensure a safe and healthy working environment in compliance with OSHA standards

Required Skills and Attributes

• Relentless drive to serve the customer.
• Can articulate how they have used operations to provide leading edge customer service; and has a vision for how they will do so over the next decade.
• 10 to 12 years operational experience.
• Has worked in and created automated, digitized operations environments; has implemented robotics and automated data collection and communication systems.
• Demonstrated success using metrics and data-driven decision making to improve operations, drive down cost, increase productivity and justify capital spending.
• 5 to 7 years direct and progressive leadership experience; demonstrated success in building, inspiring and developing world class teams.
• Places extremely high value on being part of a team and competing to see the team succeed.
• Can switch between the roles of a team leader and team member seamlessly.
• Has worked in regulated environments (ISO, FDA) or similar highly process, data and
• documentation driven environments.
• Must have a record of leading, motivating, and inspiring direct reports, and have the ability to lead through example and influence throughout an organization.
• Must be able to communicate and build relationships across functions, and at all levels of the organization with confidence and authority.
• Experience developing and coordinating cross functional teams, both through direct and indirect leadership
• Sound knowledge of supply chain and manufacturing processes including demand forecasting/planning, capacity planning, lean manufacturing, 5S and Value Stream Mapping.
• Strong communication and negotiation skills with the ability to reason and influence at all levels.
• Problem solving and analysis skills, making decisions quickly to improve performance.
• Ability to champion change and effectively manage the implementation of new ideas.
• Ability to set and review measurable and attainable goals to support staff development.
• Create, review, analyze, document, and implement guidelines, standards, and procedures as part of continuous improvement initiatives.
• Ability to manage complexity and resolve conflicts that arise from balancing multiple priorities.
• Proficient in MS office applications.
• Desire and drive to and improve business processes every day.
• Daily use and knowledge of MRP / ERP systems, Epicor a plus.
• Acquisition and merger integration planning and experience a plus
• Minimum bachelor’s degree in engineering, scientific or technical discipline
• Problem solver; risk taker and intellectually curious

Preferred Skills and Experience

• Bachelor’s degree or equivalent experience required.
• 10+ years of production / manufacturing / operations management
• Lean certification or training preferred.

The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.