Founding GTM Manager

Join to apply for the Founding GTM Manager role at ProductNow. The Role We’re looking for a Founding GTM Manager to take on a broad, hands‑on role across sales, growth, and operations. This is the first dedicated GTM hire, working directly with the CEO to identify opportunities, run pilots, ensure account success, and set up the foundations for scale. This person will be accountable not just for generating pipeline but also for customer outcomes — making sure early design partners convert into long‑term, expanding accounts. The right candidate thrives in ambiguity, loves experimenting, and is motivated by clear ownership of results. Responsibilities Source, qualify, and engage potential design partners and early customers. Support founder‑led sales by joining discovery calls, setting up pilots, and managing follow‑through. Own the success of early accounts: monitor adoption, ensure value realization, and drive retention/expansion. Maintain pipeline visibility and produce clean reporting for leadership and investors. Develop messaging, outreach cadences, and playbooks to support repeatable sales motions. Gather feedback from early customers and channel insights back into the product and roadmap. Lay the groundwork for future GTM hires by creating scalable processes. Requirements 2–6 years of experience in SaaS GTM, sales, business development, or growth. Proven ability to own both revenue generation and account outcomes (ARR, retention, expansion). Strong written and verbal communication skills. Organized and detail‑oriented, with the ability to manage multiple streams of work. Comfort with both customer‑facing and operational responsibilities. Bias to action, curiosity for AI, and a willingness to wear many hats in a startup environment. About ProductNow Today’s product teams are buried in coordination overhead, rewriting the same information across tools, decks, and stand‑ups. ProductNow eliminates that friction by introducing AI teammates that augment synthesis, drafting, alignment, and execution across your existing workflows. We’re creating a world where humans and AI collaborate effortlessly to build what’s next. ProductNow enables enterprise teams to operate as a unified system of outcomes, free from coordination chaos and powered by intelligence, alignment, and purpose. We focus on the collaborative, multiplayer nature of work, building for teams to align and move together, not just for individuals to move faster. We understand that real organizational efficiency comes from reducing coordination overhead, unlocking the true potential of teams. With enterprise‑grade security and adaptive intelligence, ProductNow helps organizations multiply growth, embed best practices into every workflow, and stay fully compliant, driving a new system of outcomes through seamless collaboration between humans and intelligent agents. Logistics Education: Bachelor’s degree in a related field, or equivalent practical experience. Location: Hybrid — we’re in the office in Palo Alto, CA near the Caltrain station from Tuesday to Thursday, with Mondays and Fridays remote. Visa: At this time, we are unable to sponsor new visas, but we encourage you to check back soon, as this may change. Inclusivity: We encourage you to apply even if you don’t meet every single qualification. We prioritize strong working relationships, mentorship, and giving people opportunities to grow, especially with today’s rapidly evolving AI tools. Diversity is at the heart of our engineering team, and we know you’ll feel that when you meet us. How We’re Different Experienced leadership: Our leaders and advisors have lived this problem for over 20 years inside some of the world’s largest institutions. They bring both maturity and a proven understanding of how to create and maintain an efficient, professional work environment. Cutting‑edge engineering: Our team pairs deep, modern AI expertise with imaginative thinking to design alignment‑focused systems that feel fresh and forward‑looking. Strong distribution: We have access to diverse channels that allow us to reach the right customers quickly and effectively. Defensible strategy: Our execution strategy is solid and validated, built to withstand competition from big labs, big tech, and other startups. With unique insights into how the underlying systems and processes work, we’re positioned to create experiences that are not just functional, but truly delightful. #J-18808-Ljbffr