LTSS Service Coordinators

1 week ago

Mt Pleasant, United States Elevance Health Full time
Anticipated End Date:
2025-03-31

Position Title:
LTSS Service Coordinators - Iowa

Job Description:

LTSS Service Coordinator

Location: This is a field based position. Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location.
  • Polk County
  • Winneshiek County
  • Allamkee County
  • Scott County
  • Washington County
  • Jefferson County
  • Des Moines County
  • Henry County
  • Cedar County
  • Jackson County
  • Clinton County
  • Linn County
  • Black Hawk County
  • Cerro Gordo County
The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs.

In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.

How you will make an Impact:
  • Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
  • Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
  • Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
  • At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
  • Identifies members that would benefit from an alternative level of service or other waiver programs.
  • May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
  • Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
  • Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
  • Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.
  • Travels to worksite and other locations as necessary.
Minimum Requirements:
  • Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
  • Specific education, years, and type of experience may be required based upon state law and contract requirements.
Preferred Skills, Capabilities and Experiences:
  • BA/BS degree field of study in health care related field preferred.


Job Level:
Non-Management Non-Exempt

Workshift:

Job Family:
MED > Medical Ops & Support (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

  • LTSS Service Coordinators

    1 week ago

    Mt Pleasant, United States Elevance Health Full time

    Anticipated End Date: 2025-03-31 Position Title: LTSS Service Coordinators - Iowa Job Description: LTSS Service Coordinator Location: This is a field based position. Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location. Polk County Winneshiek County...

  • LTSS Service Coordinators

    3 weeks ago

    Mt Pleasant, United States Elevance Health Full time

    Anticipated End Date:2025-03-31Position Title:LTSS Service Coordinators - IowaJob Description:LTSS Service CoordinatorLocation: This is a field based position. Candidate would need to meet face to face with patients in and around the following counties. Candidate will be assigned a territory based on their location.Polk CountyWinneshiek CountyAllamkee...

  • LTSS Service Coordinator-Washington/Jefferson/Henry County, IA

    4 days ago

    Mt Pleasant, United States Elevance Health Full time

    Anticipated End Date: 2025-02-28 Position Title: LTSS Service Coordinator-Washington/Jefferson/Henry County, IA Job Description: Location: This is a field based position. Candidate would need to meet face to face with patients in and around Washington/Jefferson/Henry Counties, IA. The LTSS Service Coordinator is responsible for conducting service...

  • LTSS Service Coordinator-Washington/Jefferson/Henry County, IA

    3 days ago

    Mt Pleasant, United States Elevance Health Full time

    Anticipated End Date: 2025-02-28 Position Title: LTSS Service Coordinator-Washington/Jefferson/Henry County, IA Job Description: Location: This is a field based position. Candidate would need to meet face to face with patients in and around Washington/Jefferson/Henry Counties, IA. The LTSS Service Coordinator is responsible for conducting service...

  • LTSS Service Coordinator-Washington/Jefferson/Henry County, IA

    5 days ago

    Mt Pleasant, United States Elevance Health Full time

    Anticipated End Date:2025-02-28Position Title:LTSS Service Coordinator-Washington/Jefferson/Henry County, IAJob Description:Location: This is a field based position. Candidate would need to meet face to face with patients in and around Washington/Jefferson/Henry Counties, IA.The LTSS Service Coordinator is responsible for conducting service coordination...

  • LTSS Service Coordinator

    1 week ago

    Mt. Pleasant, South Carolina, United States Elevance Health Full time

    About the RoleElevance Health is seeking a skilled Service Coordinator to join our team in a specialized program. The ideal candidate will have a strong background in social work and experience working with individuals with complex needs.Key ResponsibilitiesThe Service Coordinator will be responsible for conducting service coordination functions for a...

  • Part-Time Marketing Coordinator

    4 days ago

    Mt Pleasant, United States Heritage Park Village Full time

    Join our team at Heritage Park Village as a Part-Time Marketing Coordinator and make a difference in the lives of seniors in our community. Dive into a role where your creativity and communication skills will shine as you network with referral partners, reach out to potential residents and their families. Be part of a supportive team committed to providing...

  • Civil Engineering Project Coordinator

    4 weeks ago

    Mt. Pleasant, South Carolina, United States Thomas & Hutton Full time

    Civil Engineering Project Coordinator Job DescriptionWe are seeking a dedicated and skilled Civil Engineering Project Coordinator to join our team at Thomas & Hutton. As a key member of our Civil Engineering Department, you will be responsible for coordinating construction projects, ensuring timely completion, and maintaining strong relationships with...

  • Retail Engagement Coordinator

    1 month ago

    Mt. Pleasant, South Carolina, United States HomeGoods Full time

    At HomeGoods, we're always looking for talented individuals to join our team as a Retail Engagement Coordinator. This role is all about creating a highly satisfied customer experience and driving customer loyalty through our programs and initiatives.Key Responsibilities:Promote a Highly Satisfied customer experienceDrive customer loyalty through programs and...

  • Clinical Nurse Coordinator RN Oncology

    5 months ago

    Mt Pleasant, United States Trident Medical Center Full time

    Description Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Clinical Nurse Coordinator with Trident Medical Center you can be a part of an organization that is devoted to giving back! Benefits Trident Medical Center, offers a total rewards package that supports the health, life, career and retirement...

  • General Services Specialist

    3 weeks ago

    Mt Pleasant, United States Foxconn Industrial Internet Full time

    FII USA, Inc., a Foxconn Technology Group Company, is seeking a General Services Specialist to oversee the daily operations of our office and manufacturing facility in Mount Pleasant, WI. This self-sufficient, highly organized candidate will ensure a smooth and efficient working environment, and will be responsible for managing office resources, coordinating...

  • Customer Service Representative

    4 weeks ago

    Mt Pleasant, United States Window Genie Full time

    Replies within 24 hours Benefits: Bonus based on performance Flexible schedule Free food & snacks Opportunity for advancement Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, window tinting, pressure washing, gutter cleaning, and...

  • Veterinary Client Service Liaison

    1 month ago

    Mt. Pleasant, South Carolina, United States Banfield Full time

    Job SummaryThe Client Service Coordinator is a vital role at Banfield, driving the flow of clients and pets through our hospitals while ensuring exceptional client care and maximizing the productivity of our veterinary medical team. This position requires a strong focus on customer service, communication, and problem-solving skills to provide a welcoming and...

  • Client Services Coordinator

    2 months ago

    Mt Laurel, United States BAYADA Home Health Care Full time

    BAYDA Home Health Care has an immediate opening for a Client Services Coordinator in our Mount Laurel NJ, Skilled Nursing Office. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and...

  • Retail Department Supervisor

    1 month ago

    Mt. Pleasant, South Carolina, United States HomeGoods Full time

    At HomeGoods, we're always looking for talented individuals to join our team as a Retail Department Supervisor. As a key member of our store team, you'll play a crucial role in ensuring our customers have an exceptional shopping experience.Key Responsibilities:Execute receiving and merchandising standards to ensure efficient processing of merchandiseTrain...

  • Customer Service Representative

    6 months ago

    Mt Pleasant, United States Mr Electric Full time

    As a Customer Service Representative, you are a key member of the team and represent Mr. Electric on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are...

  • Costumer Service Specialist

    6 months ago

    Mt Pleasant, United States One Direct Health Network Full time

    Company Description One Direct Health Network manufactures the T-REX, the first home based robotic assisted Tele-Rehab system designed to replicate the stretching and strengthening techniques manually applied by Physical Therapists. T-REX platform brings a virtual therapist into patients' homes allowing for reduced costs, improved patient outcomes, and...

  • Client Service Coordinator

    6 months ago

    Pleasant Hills, United States Banfield Pet Hospital Full time

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of...

  • Patient Service Rep I Med Ctr

    1 month ago

    Mt Pleasant, United States Advocate Health Full time

    Manages front desk responsibilities, including greet, check-in, register walk-in patients, answer phones and collect patient responsibility. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the patient of the organization expectation of payment at time of service. Greets and checks in patients arriving...

  • Client Services Outside Coordinator

    2 months ago

    Mt Juliet, United States Cox Communications Full time

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.18 - $28.80/hour. The hourly base rate may vary within the...