Pre-Sales Engineer

1 month ago

Washington, United States Neuron Full time

JOB DESCRIPTION

Job Title: Pre-Sales Engineer - Market Development

Group: Operations

Salary Range: Competitive based on experience

Location: Remote, United States

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Company Overview:

Neuron is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard-to-reach places. The Neuron platform uses AI and machine learning to seamlessly blend any combination of connectivity, regardless of provider, orbit or network, into one, vendor-neutral environment. It then delivers comprehensive, end-to-end analytics and dynamic network orchestration that optimizes for the best possible QoE for applications and end-users. Today, Neuron works with world-leading, Fortune 500 companies in aviation, cruise, shipping and more.

Why Neuron?

  • Founded in 2019, Neuron is a fast-growing, Series A tech startup passionate about making connectivity and digital experiences better for everyone, everywhere.
  • Our industry-first solutions are already addressing major challenges for companies in the aviation and cruise industries - and we're just getting started.
  • Neuron is headquartered in the greater Miami region, with offices in the UK and India, and remote teams around the world.
  • As an early-stage company, all Neuron employees have the opportunity to make a significant impact on our growth trajectory, and the future of the industries we serve.
  • Neuron is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.
Key Duties and Responsibilities
  • Work closely with the sales and market development teams to drive uptake of Neuron's products and services and increasing revenue through prospective and existing accounts
  • Understand the partner and customer's business needs and match them to Neuron products or highlight potential new product development opportunities
  • Act in an in-depth technical consultative role to customers and partners designing IP networks and technical solutions
  • Be able to create technical documentation, presentations and white papers as needed
  • Leading technical sales and demos to customers and partners
  • Perform equipment demonstrations and lab testing of network solutions
  • Assist in the development and generation of formal sales proposals to ensure technical accuracy
  • Act as an interface between customers or partners and Neuron, Inc. on all technical issues
  • Work in tight collaboration with Neuron Product, Marketing and Engineering teams, assist in the capture of evolving market requirements to drive product development life cycles, shaping Neuron's product and service offering
Formal requirements:
  • At least Master's degree in Math/Physics or Electrical/Telecommunications Engineering, or equivalent professional qualifications/experience
  • At least 5-years of recent, relevant experience including:
    • Experience in mobile network segment and/or broadcasting and/or telecoms.
    • Experience in capacity management and/or systems engineering and/or other pre-sales engineering functions.
    • Experience in managing large and complex partner relationships
    • Experience serving the defense community or previous military experience;
  • Effective English language communication skills, both verbal and written; including the ability to communicate effectively with internal and external customers.
  • Ability to interact effectively with people of various cultural backgrounds.
  • Knowledge of digital network communications and RF signal theory, digital satellite network architectures, IP networking, traffic management, QoS. Knowledge of VSAT networks and platforms as well as TCP/IP protocol suite and network protocols (unicast/multicast, VoIP, IPsec, etc.)
  • Knowledge of wireless technologies including Wi-Fi and cellular networks
  • Willingness and ability to travel the continent up to 20% of the time to meet business needs.
  • Ability to occasionally work additional hours as needed to meet business demands.
  • Must have the ability to gain US Government Security Clearance
What we'll offer:
  • Competitive Salary
  • Remote working
  • Private Healthcare Plan
  • Life Insurance
  • 20 days PTO and 12 days public holiday
  • Discretionary bonus
  • 401k plan

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