Host
2 weeks ago
Benefits:
Tips
We're looking for a friendly and professional individual to join our team. If you enjoy talking to and greeting customers in an environment that is fun, welcoming and health-conscious then this is the place for you. We'd love to meet you so feel free to apply today.
Job Overview
A hostess or host greets customers as they enter a restaurant, takes their reservation, or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.
Responsibilities and Duties
· Ability to show up to work on time.
· Ability to communicate any need for time off
· Must have ability to lift 25lbs or more.
· Ability to stand/walk for 8 or more hours per shift.
· Greet customers and acknowledge their needs and requests.
· Opens and close restaurant properly by following any checklists for department.
· Check in with Manager on duty at beginning and end of shift.
· Understands and complies consistently with Reid’s Fine Foods policies and procedures.
· Promptly report any equipment/product issues to Executive Chef, General Manager, or Manager on duty.
· Sweep floor and maintain cleanliness throughout shift.
· Move tables according to restaurant demand.
· Deal with complaints and problems with a positive attitude. If you cannot resolve the issue pass to the manage on duty.
· Ability to work in a fast-paced work environment.
· A positive attitude and ability to work well under pressure with bussers, cooks, and other staff.
· Set up and maintain the cleanliness of the host/hostess stand.
· Keep glass doors and windows free of fingerprints and smudges.
· Greet and welcome guests as they approach the host/hostess stand.
· Find out specifics about party’s needs and seat accordingly.
· Provide highchairs and booster seats per request.
· Seating servers fairly to the best of ability.
· Quoting wait times and taking names for wait list.
· Update IPad with table availability as they are cleaned.
· Taking guests to tables and provide menus.
· Thank guests for coming and encourage them to return.
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