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Company Overview:
Welcome to Charlotte's most vibrant dining and entertainment destination SupperClub SouthEnd We bring together thoughtful design and contemporary Southern American Cuisine to create an unmatched experience. Merging the joy of dining with games, live music, and nightlife, SupperClub SouthEnd boasts eight 40 FLYN DUCKS duckpin bowling lanes, two 8 Brunswick Black Wolf Pro pool tables, air hockey, shuffleboard, and an array of board and card games. SupperClub redefines dining and entertainment in the SouthEnd area, offering a supreme experience.
Position: Host
As a Host at SupperClub SouthEnd, you play a pivotal role in crafting exceptional guest experiences from the moment they walk through our doors. With a warm smile and engaged hospitality, you set the stage for a memorable dining journey. From friendly conversations during seating to accurate waitlist management during peak times, you ensure that each guest's visit is exceptional. Your attention to detail in maintaining clean and sanitized guest touch points adds to the welcoming atmosphere.
What We're Looking For:
We seek individuals with a friendly, customer-focused personality who can articulate clear greetings and farewells to our guests. If you thrive in engaging conversations, have a passion for hospitality, and are committed to delivering exceptional service, you're the perfect fit. Join our dedicated and efficient team where genuine connections and remarkable experiences are our priorities.
Position Type:
Both part-time and full-time positions are available.
Responsibilities:
- Greet guests with a warm welcome and seat them at tables or in waiting areas.
- Provide guests with menus and assist with menu-related inquiries.
- Assign patrons to suitable tables according to rotation for efficient service.
- Inform guests of current promotions and introduce their server for a smooth handoff.
- Manage guest flow into dining and bar areas, providing accurate wait times when needed.
- Operate cash registers to accept payments for food and beverages.
- Answer phone calls and take to-go orders as necessary.
- Maintain a neat, tidy, and presentable host stand for guests.
Qualifications:
- Previous restaurant hosting or serving experience is preferred.
- Friendly and customer-focused personality that engages guests positively.
- Ability to clearly communicate greetings, farewells, and assist guests with their requests.
- Skill in effectively communicating guests' needs to Servers, Bussers, Managers, etc.
- Proficiency in telephone communication.
- Capability to carry trays or supplies weighing between 10-30 lbs.
Why Join Us:
- Be part of an innovative dining and entertainment concept that stands out in Charlotte's vibrant scene.
- Thrive in a dynamic team environment that values collaboration and excellence.
- Showcase your dedication to exceptional service and create lasting memories for our valued guests.
- Opportunities for growth and advancement within the hospitality industry.
SupperClub SouthEnd is an equal opportunity employer. We value diversity and are dedicated to fostering an inclusive workplace for all team members.
