Executive Director

Spring Arbor Senior Living - Rocky Mount, 1251 South Winstead Avenue, Rocky Mount, North Carolina, United States of AmericaJob DescriptionPosted Tuesday, October 21, 2025 at 4:00 AMAt Spring Arbor Senior Living, we believe that every moment matters. Guided by our values of compassion, respect, integrity, and collaboration, we strive to provide a purposeful journey while celebrating life’s most meaningful moments. Our mission is to listen, care, inspire growth, and cherish every individual in a community where accountability, independence, and wellness are prioritized. With 35 locations across 9 states, we are dedicated to fostering an inclusive environment where both residents and team members thrive. Join us and help make a difference every day35 Bed Assisted Living and 18 Bed Memory Care CommunityAdult Care Home Administrator License RequiredJOB SUMMARY:Lead and direct overall operations of the Community in accordance with residents’ and team members’ needs, state and federal regulations, and Spring Arbor policies and procedures. Maintain excellent service and meet and exceed the financial goals as described within the budgetary guidelines.JOB RESPONSIBILITIES:Management ResponsibilitiesCreate and review the budget and maintain adherenceForecast monthly income and expensesRecruit, hire, counsel, and/or terminate team members when necessary and foster team member morale maintaining a high level of team spirit and cohesionHandle complaints and/or requests from team members, residents, family members, etc.Ensure that the community meets state regulations and requirements for resident careResponsible for cleanliness and maintenance of physical plant and groundsMaintain awareness of potential problems or concerns and deal with them promptly and appropriatelyCoordinate assessments and admissionsCoach and assist management team in supervisory skillsManage daily operations in accordance with state guidelines. Executive Directors in North Carolina must understand and coordinate all related tasks associated with the Special Assistance ProgramMarketing ResponsibilitiesMarket the community to maintain the occupancy level and remain profitableDevelop and implement quarterly marketing planMaintain awareness of competitor’s operations and fee structurePresent the community to prospective residents and familiesHost and attend community events and develop positive community relationsContribute to the community through affiliation with service organizations, non-profits, etc.Network with local professionals, particularly in health care to promote the communityOther ResponsibilitiesComplete in-service training per state guidelinesDevelop and maintain positive communication and relationships with residents and their family membersWork with Regional Directors and corporate representatives to ensure consistency is maintained through the companyReview care needs and adjust fee structure as neededQuality Assurance – conduct routine inspections of services being provided ensuring highest qualityPerform other related duties as needed (e.g. administrative duties: answer emails, phone calls, etc.)SUPERVISORY RESPONSIBILITIES:Directly supervises the management team and indirectly supervises all other positions in the community.KNOWLEDGE AND SKILLS:Knowledge of effective supervisory and management practices, techniques, and methodsKnowledge of OSHA, federal, state, and county safety regulations and implementationKnowledge of Microsoft Office (Outlook, Excel, Word, etc.)Basic accounting skillsProfessional appearance and demeanorAbility to establish effective working relationships with residents, co-workers, supervisors, and other individualsDependableSpring Arbor Senior Living is an Equal Opportunity EmployerSpring Arbor Management is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. It is the policy of Spring Arbor Senior Living to grant equal employment opportunities to allqualified persons without regard to race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, citizenship, physical or mental disability that does not prohibit performance of essential job functions, veteran's status, or any other conditions or identifications against which discrimination is prohibited.Spring Arbor Senior Living - Rocky Mount, 1251 South Winstead Avenue, Rocky Mount, North Carolina, United States of America #J-18808-Ljbffr