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Associate Executive Director
2 weeks ago
HYBRID SCHEDULE AVAILABLE Association Headquarters is searching for an Assistant Executive Director to support our valued client partner. The Assistant Executive Director serves as the primary support to the association’s Executive Director and works closely with volunteers, account managers, and internal service department staff. The Assistant Executive Director is responsible for coordinating, implementing, and administering projects and activities with the goal of member satisfaction. The ideal candidate is someone looking to advance within the association management profession, with the support of a work environment that cultivates valued experiences, growth opportunities, and personal satisfaction. Essential Duties and Responsibilities Assist the Executive Director in overseeing the delivery of programs and services to meet client needs. Assist in translating strategic plans into operational plans and participates in the development of new and improved products and services. Act as secondary liaison between Association organization (Board, volunteers, committees) and internal service departments to attain goals and objectives in a timely and collaborative manner. Develop consultative relationships with volunteer leadership. Develop and monitor client budget; ensure adherence to budget guidelines and objectives. Review service billing and act as a resource to Executive Director for questions related to payables. Work with designated client committees on assigned activities and programs. Coordinate activities and projects of assigned committees and task forces. Participate in the development and implementation of policies and procedures. Coordinate board meetings and supporting board materials. Oversee implementation and administration of travel grant program. Report account activities to client boards as assigned. Participate in assessing account-staff needs and setting goals and objectives. Participate in orienting and evaluating account staff. Manage and mentor account staff. Travel to annual client conferences, supervise and participate in on-site activities. Respond to telephone and written inquiries. Generate correspondence and reports. Handle other responsibilities as assigned. Education, Experience, and Required Proficiencies Bachelor’s degree 3 – 5 years of professional management experience preferably Excellent interpersonal and communication skills Strong customer orientation Previous experience managing staff Ability to organize and manage multiple projects/priorities Uses expertise to implement effective outcomes for client projects Ability to think ahead and plan over a one to two-year time span Management skills: Problem-solving, critical thinking, decision making, time management, project management, strategic thinking, interpersonal communications, organization Professionalism: Good judgment, integrity, accountability, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence, coach, and mentor to other team members. Customer service attitude and skills: Team player, commitment, patience, enthusiasm, creativity, listening, comprehension, flexibility/adaptability, initiative, cooperation, attention to detail, resourcefulness. Ability to travel out of state and overnight. Intermediate computer proficiency. Commitment to company values.
