Business Analyst/Quality Assurance Analyst

7 days ago


Boston, United States Creative Solutions Services, LLC Full time

Job Description

Position Summary: The Department of Housing and Community Development ("DHCD," the "Department," or "Agency") is seeking a contracted project resource to serve as the primary project team member responsible for creating system documentation, developing user guides, working with the development team and project staff to analyze requirements, diagram workflows, and coordinate with downstream vendors and users on changes. Working as part of the team developing the Public Housing Common Housing Application for Massachusetts Programs ("CHAMP") for DHCD, the Business Analyst/Quality Assurance Analyst will provide systems analysis while considering the business and technical implications of the application of technology to current and future business environments.

Duties include:

Create process change through the integration of new processes with existing ones and communication of changes to business users.

Develop and modify moderately complex information.

Facilitate the delivery of technical business solutions.

Analyze business and user needs, document requirements, and devise technical solutions.

Recommend and facilitate quality improvement efforts.

Work with more senior members of a project team to develop the site concept and interface design of the website.

This Resource will report to the DHCD Project Manager but will be directed, as necessary, by the Senior Project Manager contracted resource.

Responsibilities include (but are not limited to):

Analyzes Requirements and Business Processes in order to make recommendations for user improvement.

Diagrams User Workflows for review by Project Staff and use by Users.

Designs and maintain technical and project documentation including User, Systems, and Training Documentation.

Identifies, drafts, and coordinates the review of any documents that will be generated by the system as part of a user workflow.

Coordinates with the project Training Vendor to transfer information on business workflows and system function.

Coordinates with the Centralized Processing Vendor on the implementation of new functionality.

Tests Requirements for the purpose of understanding system functionality and impact on user workflows/identifying confusing workflows for users.

Utilizes strong organizational, presentation, and customer service skills to interact with various project team members.

Identifies and solves complex project issues as they arise.

DHCD may negotiate changes to the original performance measures and requirements identified herein at any time, to ensure compliance with state and federal laws, regulations, policies, and program goals. DHCD may negotiate and execute contract amendments with the awarded Consultant which DHCD reasonably determines are within the scope of this posting and necessary to result in best value to the Commonwealth.

Qualifications:

Proficiency in the following: MS Office, MS Visio or equivalent, JIRA, Confluence, Adobe Acrobat.

Bachelor's Degree or higher in Engineering, Technology, Business, Public Policy or related field.

Minimum 3 years' experience coordinating and supporting IT business processes.

Experience designing and maintaining technical and user documentation.

Experience coordinating with multiple team resources.

Former local, state, federal government experience preferred.

About Kyyba:

Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.

At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

Disclaimer:

Kyyba is an Equal Opportunity Employer.

Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.

Rewards:

Medical, dental, vision

401k

Term life

Voluntary life and disability insurance

Optional Pre-paid legal plan

Optional Identity theft plan

Optional Medical and dependent FSA

Work-visa sponsorship

Opportunity for advancement

Long-term assignment with opportunity for hire by client

SELECT AWARDS

An INC 5000 company for 10 years

Corp Michigan Economic Bright Spots

Crains Detroit Business Top Staffing Service Companies in Detroit

TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions

Best of MichBusiness winner in HR Wizards & Partnerships

Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest

101 Best & Brightest Companies to Work for in Michigan

#J-18808-Ljbffr



  • Boston, United States Creative Solutions Services, LLC Full time

    Job Description Position Summary: The Department of Housing and Community Development ("DHCD," the "Department," or "Agency") is seeking a contracted project resource to serve as the primary project team member responsible for creating system documentation, developing user guides, working with the development team and project staff to analyze requirements,...


  • Boston, United States Creative Solutions Services, LLC Full time

    Job Description Position Summary: The Department of Housing and Community Development ("DHCD," the "Department," or "Agency") is seeking a contracted project resource to serve as the primary project team member responsible for creating system documentation, developing user guides, working with the development team and project staff to analyze requirements,...


  • South Boston, United States Neighborhood Assistance Corp Full time

    LOCATION: NACA Headquarters Boston, MA Headquarters Preferred BENEFITS: Comprehensive: single/family health, vision, dental, 401(k) and more NACA is looking for a strong tester and problem solver to support its operations and internally developed systems and applications. The Quality Assurance Analyst (QA Analyst) will be primarily responsible for...

  • Systems Analyst

    2 months ago


    boston, United States Plymouth Rock Assurance Full time

    Systems Analyst General Description:The Systems Analyst recommends approaches for the design of a business solution by interacting with Business Partners and System Engineers. By developing technical specifications, the Systems Analyst will clearly articulate an approach to meet Business Goals. In order to accomplish this goal they act as a liaison between...

  • Systems Analyst

    6 months ago


    Boston, United States Plymouth Rock Assurance Full time

    Systems Analyst General Description:The Systems Analyst recommends approaches for the design of a business solution by interacting with Business Partners and System Engineers. By developing technical specifications, the Systems Analyst will clearly articulate an approach to meet Business Goals. In order to accomplish this goal they act as a liaison between...


  • Boston, United States Federal Reserve Bank of Boston Full time

    Lead Quality Assurance AnalystTo qualify for this role, you must be a US Citizen or US Permanent Resident and must have resided in the United States for at least the last three (3) years.This position is responsible for testing, coordinating and documenting various testing activities for critical national applications. This includes leading efforts in...


  • boston, United States Plymouth Rock Assurance Full time

    The Boston-based Home Product team is seeking a self-motivated and creative Senior Actuarial Analyst. This is a unique hybrid role where the analyst will work under a credentialed product manager to leverage their analytical skills to help solve practical business problems.Here is what you will do:Utilize core actuarial skillsets including ratemaking,...


  • boston, United States Plymouth Rock Assurance Full time

    The Boston-based Home Product team is seeking a self-motivated and creative Senior Actuarial Analyst. This is a unique hybrid role where the analyst will work under a credentialed product manager to leverage their analytical skills to help solve practical business problems.Here is what you will do:Utilize core actuarial skillsets including ratemaking,...


  • Boston, United States Plymouth Rock Assurance Full time

    The Boston-based Home Product team is seeking a self-motivated and creative Senior Actuarial Analyst. This is a unique hybrid role where the analyst will work under a credentialed product manager to leverage their analytical skills to help solve practical business problems.Here is what you will do:Utilize core actuarial skillsets including ratemaking,...


  • Boston, United States Plymouth Rock Assurance Full time

    The Boston-based Home Product team is seeking a self-motivated and creative Senior Actuarial Analyst. This is a unique hybrid role where the analyst will work under a credentialed product manager to leverage their analytical skills to help solve practical business problems.Here is what you will do:Utilize core actuarial skillsets including ratemaking,...


  • Boston, United States Rose International Full time

    Date Posted: 12/05/2024Hiring Organization: Rose InternationalPosition Number: 475262Job Title: Senior Quality AnalystJob Location: Boston, MA, USA, 02111Work Model: HybridEmployment Type: TemporaryEstimated Duration (In months): 12Min Hourly Rate($): 60.00Max Hourly Rate($): 65.00Must Have Skills/Attributes: Android, Appium, Automation Testing, Black Box...

  • Business Analyst III

    4 months ago


    Boston, United States Mindlance Full time

    Position Summary The BEST Integration Sr. Business Analyst will be part of a team of System Integration (SI) staff and product vendor and Program staff that will design and implement tasks necessary to transition existing interfaces or implement new data-sharing strategies for the new cloud Financials solution. The team will be responsible for business...


  • Boston, MA, United States Plymouth Rock Assurance Full time

    The Boston-based Home Product team is seeking a self-motivated and creative Senior Actuarial Analyst. This is a unique hybrid role where the analyst will work under a credentialed product manager to leverage their analytical skills to help solve practical business problems.Here is what you will do:Utilize core actuarial skillsets including ratemaking,...


  • Boston, United States Berkshire Hathaway Specialty Insurance Full time

    Job Opportunity:   Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced IT Quality Assurance Professional to join our Boston based Information Technology Team. BHSI provides commercial property, casualty, healthcare professional liability, surety, executive, and professional lines insurance to global customers....

  • Business Analyst

    5 months ago


    Boston, United States Brigham and Women's Hospital Full time

    Business Analyst-(3296530) Description About Us As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a...


  • Boston, United States Chevin Fleet Solutions LLC Full time

    Job Summary Chevin Senior Business Analysts are subject matter experts that work with our customers to define software solutions to help customers achieve their business objectives. Our Senior Business Analysts seek the simplest solution that will satisfy requirements, always striving to deliver a solution that will deliver the most rapid return on...

  • Business Analyst

    4 days ago


    Boston, United States Curate Partners Full time

    Business Analyst Responsibilities will include user story creation, change management, UAT prep for testing, end to end testing from internal and external user perspectives, understanding what data needs to show up at what phase. They need someone analytical, with attention to detail, but not technical.They are coming into a 2-year project that is about 60%...


  • Boston, United States State Street Corporation Full time

    Position Title : Business Analyst, AVP Position description The Enterprise Resiliency Office (ERO) is looking for an experienced Business Analyst who will enable us to successfully define, drive and deliver enhancements for our Resiliency Ecosystem. This person has the ability to define requirements and connect the dots relative to platform and data...


  • Boston, United States State Street Corporation Full time

    Position Title : Business Analyst, VP Position description The Enterprise Resiliency Office (ERO) is looking for an experienced Business Analyst who will enable us to successfully define, drive and deliver enhancements for our Resiliency Ecosystem. This person has the ability to define requirements and connect the dots relative to platform and data...

  • Business Analyst

    4 weeks ago


    Boston, United States Everest Consulting Group Inc Full time

    Title: Business Analyst (Subject Matter Expert)Customer : Liberty MutualLocation: Boston MA starting with 2 days working from Office and likely to get extended for all 5 days. Job Type: ContractDuration : 6 months subject to extension.Local candidates onlyInterview Process: One TA team 15 minutes video call One Internal Discussion with...