Lead Quality Assurance Analyst

4 days ago

Boston, United States Federal Reserve Bank of Boston Full time

Lead Quality Assurance Analyst


To qualify for this role, you must be a US Citizen or US Permanent Resident and must have resided in the United States for at least the last three (3) years.


This position is responsible for testing, coordinating and documenting various testing activities for critical national applications. This includes leading efforts in developing, implementing, and enhancing test documentation to ensure exhaustive testing is conducted.

Training materials and test methodologies need to be written and communicated to ensure general knowledge is delivered to internal and external customers for multiple national distributed software systems, both existing and new.

This position is responsible for supporting internal business line testing and external customer testing, including coordination and tracking of all testing activities.


Principal Accountabilities

  1. Oversight of the SharePoint sites and Confluence sites and the retention policies will be a primary responsibility
  2. Have a working knowledge of risk-based assessment framework and ensure control activities are tested, documented, and working effectively based on a sound understanding of the control environment of central accounting in-scope applications
  3. Run Unix commands and SQL queries to aid in the interpretation of error messages in the on-prem environment
  4. Support testing in the transition from on-prem environments to AWS Cloud environments
  5. Review and edit files using a software editing tool to aid in testing scenarios as well as assist business lines with layout issues
  6. Coordinate interface testing with multiple FRS business lines with no supervision
  7. Utilize automated testing solutions and debugging tools
  8. Develop and establish quality assurance measures and testing standards for new applications, and/or enhancements to existing applications throughout their development/product lifecycles.
  9. Ensure that testing activities meet business requirements, systems goals, end-user requirements, performance requirements, security requirements and identify existing or potential issues. Identify and troubleshoot problems and document results.
  10. Plan, develop and execute regression testing scenarios.
  11. Lead and coordinate the efforts of one or more Quality Assurance Analysts when complex testing assignments require the business knowledge of the function as well as the efforts of a testing team.
  12. Deliver efficient and effective support, training, training materials, and documentation to end users.
  13. Collaborate with the application development team in application testing, such as system, unit, regression, load, and user acceptance testing methods
  14. Participate on System wide workgroups as assigned
  15. Provide constructive and actionable feedback to management, development team, and other QA team members and assume responsibility for the resolution of problem issues
  16. Provide weekend testing support for national applications in rotation with other members of the department, as needed.


Supervision

This position requires leading other QA team members and, on occasion, system members for specific project assignments.

Knowledge and Experience

Knowledge and experience normally acquired through, or equivalent to, the completion of a bachelor’s degree in business or technology and a minimum of 3 to 5 years of job-related experience.

  1. SharePoint and Confluence experience including retention policies for updating and maintaining the sites
  2. Working knowledge of UNIX, SQL and software editing tools
  3. Working knowledge of testing tools in AWS cloud applications
  4. Proven data analysis, data verification, and problem-solving abilities
  5. Strong interpersonal and motivational skills are needed for providing direction and working on projects
  6. Excellent communication, organizational, presentation, and negotiation skills with the ability to cultivate effective working relationships with business and technical teams at all levels within the Federal Reserve System and with external customers
  7. Highly developed critical thinking, including strong analytical, problem solving and decision-making capabilities
  8. Ability to set priorities and readily adapt to changing priorities; commitment and flexibility to ensure critical deadlines are met
  9. Good project management skills and/or substantial exposure to project-based work structures.

QA testing certification and AWS certification is a plus.

The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.


For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.


The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.

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