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Customer Service Representative

2 months ago

Dublin, United States QCC, LLC Full time

At our company, we pride ourselves on fostering a welcoming environment where our team members thrive. Our Customer Service Representatives play a crucial role in delivering exceptional service levels, and this role offers far more than just a job—it's an opportunity for personal and professional growth.

We seek passionate, driven individuals who are eager to embrace a dynamic work environment and make a real impact. If you have experience in hospitality, hotels, or restaurants, we encourage you to apply

Are You:
  • Passionate about entrepreneurship and driven to achieve your goals?
  • Unstoppable in your pursuit of success and eager to learn new techniques?
  • Relatable to diverse groups of individuals and looking for growth opportunities?
  • Ready to get your hands dirty and dive into a hands-on role?
Responsibilities:
  • Manage customer complaints efficiently and resolve issues in a timely manner.
  • Acknowledge, empathize, and resolve customer inquiries, maintaining professional relationships.
  • Provide product and service information to assist customers in person.
  • Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals.
  • Exercise flexibility, initiative, good judgment, critical thinking, and discretion.
  • Keep office and conference room areas clean, sanitized, and maintained.
  • Display a positive composure and enthusiastic tone while assisting customers.
What We Look For:
  • Experience in hospitality, restaurant, or service industries.
  • Eagerness to achieve personal success and a positive attitude towards new challenges.
  • Creativity and the ability to think outside the box.
  • Strong people skills to make others feel comfortable and build meaningful relationships.
  • Team-oriented with the ability to excel independently as well.
What We Offer:
  • A positive and supportive work environment.
  • Opportunities for personal and professional growth.
  • A chance to gain valuable life experience and achieve remarkable service levels.