Office Manager
5 days ago
We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.
We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists. These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.
ESSENTIAL JOB RESPONSIBILITIES:
- Lead by example and coach teams to provide exceptional patient experiences
- Challenge, encourage and inspire team members to achieve desired results
- Evidence of management style, which builds alliances within the business and emphasizes high moral, collegiality, effective teamwork and high moral standards
- Continual focus on a productive schedule that supports dentists and hygienists
- Work within budget guidelines to maintain supported office profitability
- Coordinate daily team huddles and team meetings
- Provide ongoing feedback, training and annual performance reviews for team members within the practice
- Schedule team members to ensure adequate shift coverage and facilitate requests for time off
- Assist in the interviewing, on-boarding of new hires
- Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures and protocols
- Review monthly financial reporting (e.g. Profit & Loss statements)
- Supporting daily office operations with focus towards employee engagement and revenue cycle management (billing, collections, etc...)
- Responding to clinical and operational concerns timely and effectively. Be accessible and responsive
- Serve as the point person for office management duties including:
- Office cleaning and maintenance
- Verify and submit payroll
- Clinical and non-clinical supplies ordering
- Compliance for OSHA and HIPAA
- Bachelor degree preferred or comparable experience
- Prior management experience preferred
- Prior Experience with a dental management software - Dentrix preferred
- Excellent interpersonal skills
- Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a clean and safe working environment
- Strong working knowledge of dental terminology, equipment, and practices
- Excellent time management and organizational skills
- Customer service focused
- Experience working in healthcare a must
- Experience with Microsoft Word, Outlook and Excel
- Patient focused
- Positive attitude
- Good problem-solving Skills
- Energetic
- General Office Activities as Required
- Sit/Stand for long periods of time
The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.
We are driven by our purpose to provide an elite patient experience tailored to their needs to receive the best care possible. This daily focus allows patients to have an exceptional experience with a caring team. We take great pride in helping our communities be healthier, feel better, and smile with confidence. Through education and with compassion, we strive to provide the best care possible for patients.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth and development. With practices in Kentucky, Illinois, Indiana, Michigan, Missouri, New Jersey, Ohio, Pennsylvania, Tennessee, and Wisconsin, there are tremendous opportunities to grow your career.
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