Desktop Support Specialist

3 weeks ago


opalocka, United States Tata Consultancy Services Full time

Job Title - EUC Desktop Support

Job Type - Full Time

Location - Opa Locka, FL


Job Description:

Roles & Responsibilities

  • Expertise in maintaining and troubleshooting the Windows 10 & Network peripheral devices.
  • Strong knowledge of Windows10 (client) operating systems.
  • Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.
  • Experience with managing iOS, Windows & Android devices in a Global environment.

Must-have Skills

  • Windows 10 Administrator, MECM Image management & deployment
  • Understanding of EUC role, Filed services
  • Must have a good experience in Image Management
  • Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories.
  • Expertise in maintaining and troubleshooting the Windows (client and server) operating system.
  • Strong knowledge of Windows10 (client) operating systems.
  • Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services.
  • Experience with managing iOS, Windows & Android devices in a Global environment.

Process knowledge on ITIL



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