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Shared Services Manager
1 month ago
We are seeking a highly organized and dynamic Shared Services Manager to oversee and optimize our shared service functions within Roers Companies. The Shared Services Manager will play a pivotal role in streamlining processes, enhancing efficiency, and driving continuous improvement across multiple departments.
Shared Services Management:
- Supervise accounts payable, insurance, credit cards, billing, and accounts receivable functions, ensuring timely and accurate processing of invoices, payments, and collections.
- Review aging reports and follow up on overdue accounts receivable to minimize bad debt exposure.
- Manage 3rd party customer relationships to support collections efforts and maintain positive business relationships, coordinate with property management team to troubleshoot customer issues as needed.
- Manage vendor relationships and negotiate favorable payment terms.
- Support weekly and monthly reporting requirements to Controller and senior management, as needed.
- Facilitate clear and effective communication among project stakeholders, including team members, senior management, and other relevant parties.
- Provide leadership and guidance to the shared services team, including hiring, training, and performance management, to foster a culture of excellence, collaboration, and continuous improvement.
- Assist with aspects of the accounting function including accounts payable, accounts receivable, general ledger, and financial reporting.
- Ensure compliance with accounting principles, standards, and regulations.
- Manage and assist month-end and year-end closing processes to ensure timely and accurate financial reporting.
- Implement and maintain internal controls to safeguard company assets and mitigate risks.
- Oversee the general ledger accounting activities, which may include journal entries, account reconciliations, and month-end close processes.
- Ensure accuracy and completeness of financial data recorded in the general ledger.
- Evaluate and implement technology solutions to automate manual processes and enhance the effectiveness of shared service functions.
- Collaborate with IT and other stakeholders to integrate systems and tools for seamless operation.
- Establish and maintain internal control policies and procedures to safeguard company assets and ensure compliance with regulatory requirements.
- Coordinate with auditors for periodic audits and ensure timely resolution of audit findings.
- Lead and assist with continuous improvement initiatives to enhance service quality, reduce costs, and increase customer satisfaction.
- Encourage feedback and ideas from team members to drive innovation and process enhancements.
- Bachelor's degree in Business Administration, Accounting, or a related field or equivalent experience.
- Proven experience (3 years) in a similar role.
- Strong leadership skills with the ability to inspire and motivate cross-functional teams.
- High level of comfort with advanced Excel functions and formulas
- Excellent analytical and problem-solving abilities.
- Experience with ERP systems and other relevant technology platforms.
- Exceptional communication and interpersonal skills.