Customer Service Representative

2 weeks ago

Earth City, United States UniFirst Full time

We are seeking a dedicated Customer Service Representative to join our team. As a key player in delivering outstanding customer service, you will act as a liaison between customers and the company. Enjoy a 5-day work week with Saturday and Sunday off Immediate opening with on-the-job training provided.

What you'll be doing:
  • Assisting customers by answering questions related to accounts, procedures, and services by telephone or email.
  • Providing excellent customer service to both customers and company personnel.
  • Performing accounts receivable duties, including calling on outstanding accounts and resolving account conflicts through the escalation process.
  • Partnering and providing administrative support to the Sales Department.
  • Performing basic data entry and other administrative duties.
Qualifications
  • 2 years of Customer Service experience in an administrative setting is preferred.
  • Prior Accounts Receivable experience is highly encouraged.
  • High School diploma or GED equivalent is recommended.
  • Verbal & written communication skills: professional telephone and email etiquette.
  • Essential skills: active listener, responsive, and personable.
What's in it for you?

Training: Receive on-the-job training, robust online training modules, and access to the innovative training platform, The Learning Center. Career Mobility: A growing company offering significant avenues for personal development and growth. Community Culture: Unique community culture creating an organization that stands out. Diversity: An environment packed with different cultures, personalities, and backgrounds. Pay & Benefits: On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

About the Company

The fabric of our company is woven from our very unique family culture where our team partners enjoy a small company feel while taking advantage of the stability that comes with being an established organization.

Our company is an international leader in the garment services industry, employing over 14,000 team partners, serving 300,000 business customer locations throughout the U.S., Canada, and Europe. Join our team of 80 years focused on annual growth. Equal opportunity employer.

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