Appliance Installation and Repair Technician

2 days ago

Middleton, United States Best Buy Full time
As an Appliance Installation and Repair Technician, you’ll travel to customers’ homes to diagnose, disassemble, and repair large products. You’ll help provide services that exceed customer expectations and ensure orders are completed in a manner that maximizes profitability. You’ll provide a seamless customer experience by giving advice on products and services. This includes performing complex work, evaluating the severity of device issues and de-escalating difficult client interactions as needed. You’ll fulfill appointments both individually and as the leader of a two-person crew. Internally, we refer to this role as a Repair Double Agent.

What you’ll do
  • Prepare customers’ products for repair in the home
  • Manage routes, part orders and returns to avoid excessive costs and losses
  • Perform triage, manage client expectations, keep work orders up to date and close orders in an accurate and timely manner
  • Offer alternative solutions when customers choose not to continue with their repair
  • Manage inventory and vehicle maintenance in partnership with other team members
  • Provide feedback and training opportunities to your team
Basic qualifications
  • Experience actively using and learning about home theater and appliance products
  • 6 months of experience delivering, installing or repairing consumer electronic products
  • 1 year of experience in a customer service or in-home services environment
  • 1 year of experience in an electronics industry
  • Ability to work a flexible schedule, including holidays, nights and weekends
  • Current, valid driver’s license
  • Must be at least 21 years old
  • Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
  • Acquire and maintain any state or local licensing, as required, within 90 days of hire
  • Able to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help
Preferred qualifications
  • Customer service experience, including resolution of complex issues
What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
#PIQ2

Position Type: Full timePandoLogic. Category:Installation & Maintenance, Keywords:Maintenance Technician, Location:Middleton, WI-53562

  • Appliance Installation and Repair Technician

    2 days ago

    Middleton, United States Best Buy Full time

    As an Appliance Installation and Repair Technician, you’ll travel to customers’ homes to diagnose, disassemble, and repair large products. You’ll help provide services that exceed customer expectations and ensure orders are completed in a manner that maximizes profitability. You’ll provide a seamless customer experience by giving advice on products...

  • Appliance Installation and Repair Technician

    2 days ago

    Middleton, United States Best Buy Full time

    As an Appliance Installation and Repair Technician, youll travel to customers homes to diagnose, disassemble, and repair large products. Youll help provide services that exceed customer expectations and ensure orders are completed in a manner that maximizes profitability. Youll provide a seamless customer experience by giving advice on products and services....

  • Appliance Installation and Repair Technician

    2 days ago

    Middleton, United States Best Buy Full time

    As an Appliance Installation and Repair Technician, you’ll travel to customers’ homes to diagnose, disassemble, and repair large products. You’ll help provide services that exceed customer expectations and ensure orders are completed in a manner that maximizes profitability. You’ll provide a seamless customer experience by giving advice on products...

  • Appliance Installation and Repair Technician

    19 hours ago

    Middleton, WI, United States Best Buy Full time

    As an Appliance Installation and Repair Technician, you’ll travel to customers’ homes to diagnose, disassemble, and repair large products. You’ll help provide services that exceed customer expectations and ensure orders are completed in a manner that maximizes profitability. You’ll provide a seamless customer experience by giving advice on products...

  • Appliance Installation and Repair Technician

    22 hours ago

    Middleton, Wisconsin, 53562, Dane County, WI, United States Best Buy Full time

    As an Appliance Installation and Repair Technician, you’ll travel to customers’ homes to diagnose, disassemble, and repair large products. You’ll help provide services that exceed customer expectations and ensure orders are completed in a manner that maximizes profitability. You’ll provide a seamless customer experience by giving advice on products...

  • Appliance Repair Specialist

    1 day ago

    Middleton, Wisconsin, United States Best Buy Full time

    About the RoleWe're seeking a skilled Appliance Installation and Repair Technician to join our team at Best Buy. As a key member of our in-home services team, you'll be responsible for diagnosing, repairing, and installing large products in customers' homes.Key ResponsibilitiesDiagnose and repair complex electronic products in customers' homesInstall new...

  • Appliance Repair Specialist

    16 hours ago

    Middleton, Wisconsin, United States Best Buy Full time

    Job SummaryWe are seeking a skilled Appliance Installation and Repair Technician to join our team at Best Buy. As a key member of our in-home services team, you will be responsible for diagnosing and repairing large products, providing exceptional customer service, and ensuring orders are completed efficiently and effectively.Key ResponsibilitiesDiagnose and...

  • Refrigeration Service Technician

    1 week ago

    Middleton, Wisconsin, United States CoolSys - Refrigeration and HVAC Systems Full time

    About the RoleCoolSys is seeking a skilled Refrigeration Service Technician to join our team. As a key member of our service team, you will be responsible for installing, maintaining, and repairing refrigeration and HVAC systems in commercial settings.Key ResponsibilitiesInstall, maintain, and repair refrigeration and HVAC systems in commercial...

  • Refrigeration Service Technician

    1 week ago

    Middleton, Wisconsin, United States CoolSys - Refrigeration and HVAC Systems Full time

    About the RoleCoolSys is seeking a skilled Refrigeration Service Technician to join our team. As a key member of our service team, you will be responsible for installing, maintaining, and repairing refrigeration and HVAC systems in commercial settings.Key ResponsibilitiesInstall, maintain, and repair refrigeration and HVAC systems in commercial...

  • Refrigeration Service Technician

    1 week ago

    Middleton, Wisconsin, United States CoolSys - Refrigeration and HVAC Systems Full time

    About the RoleCoolSys is seeking a skilled Refrigeration Service Technician to join our team. As a key member of our service team, you will be responsible for installing, maintaining, and repairing refrigeration and HVAC systems in commercial settings.Key ResponsibilitiesInstall, maintain, and repair refrigeration and HVAC systems in commercial...

  • Refrigeration Service Technician

    1 week ago

    Middleton, Wisconsin, United States CoolSys - Refrigeration and HVAC Systems Full time

    About the RoleWe are seeking a skilled Refrigeration Service Technician to join our team at CoolSys - Refrigeration and HVAC Systems. As a key member of our team, you will be responsible for ensuring the efficient and accurate repair and overhaul of refrigeration, heating, and ventilation equipment for our customers.Key ResponsibilitiesAssist in the repair...

  • Refrigeration Service Technician

    1 week ago

    Middleton, Wisconsin, United States CoolSys - Refrigeration and HVAC Systems Full time

    About the RoleWe are seeking a skilled Refrigeration Service Technician to join our team at CoolSys - Refrigeration and HVAC Systems. As a key member of our team, you will be responsible for ensuring the efficient and accurate repair and overhaul of refrigeration, heating, and ventilation equipment for our customers.Key ResponsibilitiesAssist in the repair...

  • Refrigeration Service Technician

    1 week ago

    Middleton, Wisconsin, United States CoolSys - Refrigeration and HVAC Systems Full time

    About the RoleCoolSys is seeking a skilled Refrigeration Service Technician to join our team. As a key member of our service team, you will be responsible for installing, maintaining, and repairing refrigeration and HVAC systems in commercial settings.Key ResponsibilitiesInstall, maintain, and repair refrigeration and HVAC systems in commercial...

  • Flooring Installer

    5 months ago

    Middleton, United States Bay State Epoxy LLC Full time

    Job DescriptionJob DescriptionJob TitleFloor InstallerJob Summary• Repairs and installs epoxy flooring systemsGeneral Accountabilities• Evaluates, measures, positions and installs flooring in homes and commercial establishments.• Surface preparation using grinding and shotblasting equipment.• Inspects surfaces to be covered to ensure firmness and...

  • Automotive Technician Wanted

    6 days ago

    Middleton, Wisconsin, United States Wrench Auto Service Full time

    About the JobWe are seeking an experienced automotive technician to join our team at Wrench Auto Service in Middleton, WI. As a key member of our team, you will be responsible for performing high-quality repairs and maintenance on domestic and import vehicles.ResponsibilitiesDiagnose and repair complex computer and electrical problemsPerform mechanical...

  • Master Automotive Technician

    3 days ago

    Middleton, Wisconsin, United States Wrench Auto Service Full time

    About the PositionWe are seeking a highly skilled master automotive technician to join our team at Wrench Auto Service. As a master technician, you will be responsible for diagnosing and repairing complex automotive issues, including computer and electrical problems. Key Responsibilities* Accurately diagnose and repair computer and electrical problems*...

  • Maintenance Technician

    4 weeks ago

    Middleton, United States Fiduciary Real Estate Development Full time

    JOB REQUIREMENTS: Job Details Level Experienced Job Location Arbor Lakes Apartments - Middleton, WI Position Type Full Time Salary Range \$19.00 - \$20.00 Hourly Job Shift Day Description Maintenance Technician at The Arbor Lakes Apartments Do you have a knack for fixing things and like each workday to look different than the next? Do you give great customer...

  • Field Service Technician II

    5 days ago

    Middleton, United States Aventiv Technologies Full time

    Job SummaryAventiv Technologies is seeking a highly skilled Field Service Technician II to join our team. As a Field Service Technician II, you will be responsible for maintaining and repairing telecommunication equipment, associated computers, networking, and electronic equipment, as well as installing all Securus' products, features, and equipment.Key...

  • Experienced Automotive Technician Wanted

    2 weeks ago

    Middleton, Wisconsin, United States Wrench Auto Service Full time

    About the JobWe are seeking a skilled and experienced automotive technician to join our team at Wrench Auto Service. As a key member of our team, you will be responsible for performing a variety of tasks, including:Diagnosing and repairing complex computer and electrical problemsPerforming engine and transmission repairs, including removal and...

  • Field Service Technician II

    6 days ago

    Middleton, United States Aventiv Technologies Full time

    Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! ***$1000 SIGN-ON BONUS*** **Associate Referral Reward Eligible** **Travel/Driving to multiple locations will be required for this role. A monthly stipend and mileage reimbursement provided. ** Job Purpose: Maintains and repairs telecommunication...