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Sr. E-Commerce Analyst

2 months ago

Ontario, United States Ajinomoto Windsor, Inc. Full time

Overview:

Provide support within the Ajinomoto Foods NA Information Technology area as key point of contact for all EDI related issues of end users. Supports the maintenance of all E-Commerce operations under the direction of the Manager of E-Commerce. The E-Commerce Analyst works with other departments in order to recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization in alignment with the overall business objectives of the organization

Responsibilities:
  • Provides development support in E-Commerce operations covering complex EDI map development, development of SI business processes, review of all inbound and out-bound activities.
  • Responsible for daily technical monitoring and troubleshooting of in-bound and out-bound transactions in SI.
  • Assists the resolution of issues with E-Commerce customers in timely manner.
  • Responsible for working with new E-Commerce customers or vendors throughout all phases of set-up.
  • Provides after-hours support as required in any issue involving Sterling Commerce SI and any other E-Commerce related customer issues.
  • Responsible to assist Manager of E-Commerce in identification of software issues affecting Ajinomoto Foods NA operations and associated improvements released for these issues.
  • Participates in Ajinomoto Foods NA IT implementation projects as needed.
  • Helps in identification of systems needs, improvements and methodology for implementation.
  • Assist in all systems back-up and potential recovery situations
  • Performs all other work duties as assigned or required.
  • Trading Partner set-up tasks including envelope creation, code lists and AS2.
  • Leading EDI projects for procurement.
  • Leading custom Oracle ERP enhancement related to EDI.
  • Assisting with SI upgrades and patch application.
Qualifications:
  • A Bachelors or Associates degree (preferably in Information Technology or Business Administration) or equivalent experience
  • Minimum 5+ years experience in IBM Sterling integrator, able to edit Maps.
  • Ability to create/modify complex maps in ANSI X12 and UCS.
  • Ability to create BPML business processes using BP editor or Graphical Process Modeler
  • Ability to prioritize and manage multiple tasks and rely on limited experience and judgment to plan and accomplish goals.
  • Ability to demonstrate expertise in a variety of the fields concepts, practices, and procedures.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • Ability to perform a variety of complicated tasks.
  • Must demonstrate excellent written and verbal communication skills. Possess the ability to explain technical information in understandable language to non-tech personnel.
  • Maintain good interpersonal skills and ability to communicate with all levels in a professional manner.
  • Ability to work with both technical and non-tech personnel.
  • Possess the ability to listen to the needs of users, and translate their requests into user-friendly systems to supply needed data.
  • Possess a strong analytical approach to problem solving and troubleshooting.
  • General knowledge of installed application systems.
  • This position is a hybrid remote work position. The candidate should be local to Ontario CA.
  • Pay range - $90,000 to $110,000
  • #INDONT