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Account Manager

2 months ago

Fredericksburg, United States Virginia Landscape Management Full time

• **PRIOR COMMERCIAL LANDSCAPING OR LANDSCAPING SALES EXPERIENCE PREFERRED***

Qualifications

  • Thought Provoking: Capable of making others think deeply on a subject
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Benefits
  • ** BASE SALARY PLUS COMMISSION***
  • Earn a competitive base pay from day one
  • Career advancement opportunities for people with strong work ethic, great attitudes, and aptitudes
  • Eligibility to participate in a bonus program based on performance
  • Generous PTO
  • Company paid holidays
  • Room for growth
  • Life insurance
  • Paid time off
  • Commission pay
Responsibilities
  • The Account Manager is the main point of contact for our clients and assists the branch production team in obtaining high quality landscape services
  • The Account Manager is responsible for achieving revenue, profitability, and contract renewal goals through the delivery of outstanding service and strong client relationships while continuing to grow the branch's book of business through new sales/business development
  • Client Service and Retention
  • Drive customer satisfaction and retention by understanding the individual needs of our customers
  • Provide excellent service and communication in a constructive, courteous manner with a focus on problem-solving
  • Promote high standards for customer service, safety, and company culture and core values in a positive team environment
  • Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
  • Maintain Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
  • Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately prices
  • New Business Development
  • Identify new business opportunities by cultivating and maintaining business relationships with existing customers
  • Actively prospect for potential clients and pursue new business relationships
  • Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of Granite Hills Group
  • Behaviors and Motivations
  • Innovative: Consistently introduces new ideas and demonstrates original thinking
  • Team Player: Works well as a member of a group
  • Goal-Oriented: Inspired to perform well by the completion of tasks
  • Self-Starter: Inspired to perform without outside help


Job description

Company Description:

VLM is a commercial landscape provider formed in 2016 based in Fredericksburg, VA with office locations in , Richmond, VA & Sterling VA. Our platform from which VLM was formed will become the dominant commercial landscape company in the Virginia Market while retaining the culture of a family-owned business.

Summary

The Account Manager is the main point of contact for our clients and assists the branch production team in obtaining high quality landscape services. The Account Manager is responsible for achieving revenue, profitability, and contract renewal goals through the delivery of outstanding service and strong client relationships while continuing to grow the branch's book of business through new sales/business development.

Client Service and Retention
• Drive customer satisfaction and retention by understanding the individual needs of our customers
• Provide excellent service and communication in a constructive, courteous manner with a focus on problem-solving
• Promote high standards for customer service, safety, and company culture and core values in a positive team environment
• Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
• Maintain Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives are accurately and appropriately prices

New Business Development
• Identify new business opportunities by cultivating and maintaining business relationships with existing customers
• Actively prospect for potential clients and pursue new business relationships
• Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of Granite Hills Group

Behaviors and Motivations
• Thought Provoking: Capable of making others think deeply on a subject
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Goal-Oriented: Inspired to perform well by the completion of tasks
• Self-Starter: Inspired to perform without outside help
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

WHY APPLY FOR THE POSITION?
• Earn a competitive base pay from day one.
• Career advancement opportunities for people with strong work ethic, great attitudes, and aptitudes.
• Eligibility to participate in a bonus program based on performance.
• Generous PTO
• Company paid holidays.
• Room for growth.