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Senior Director, Case Manager | Technology | Multiple Locations
2 months ago
FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.
At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About the Role
This Senior Director Case Manager position is within FTI Consulting's Technology practice. FTI Technology utilizes modern review platforms for native document review and case management. A Director is responsible for managing multiple aspects of specific client matters. Our practice primarily provides professional consulting services to corporations and law firms for coordinating document review and production using Relativity and/or Nuix Discover.
This is an ideal opportunity for someone who:
- Communicates well – is excellent at boiling down complex concepts to explain them simply via verbal and written communication.
- Is technically minded – all our work requires thinking in a logical, organized way about processes and sets of data.
- Works flexibly with a variety of team members – we work on a variety of projects at the same time, each of which can be staffed differently and with different client demands.
- Is eager and excited to learn – a positive, open-minded attitude will ensure quality work and bodes well for long-term career development.
- Works hard - while innovation is part of future success, everyone has common tasks that are part of the overall workflow and on which attention to detail and high-quality client service are crucial.
- Enjoys solving the impossible – we often receive requests that require us to consider difficult questions and develop new processes.
- Able to travel when requested.
What You'll Do
- Proactive project planning and driving including agenda setting and timelines, leading internal and external discussions, task management and monitoring deadlines.
- Serve as a primary point of contact for client/counsel including management of expectations and development of processes to successfully meet client end goals.
- Work collaboratively with multiple teams to ensure seamless completion of tasks and handoffs.
- Work to ensure a quality product and delivery of all work via QC checklists within established timeframes.
- Manage project staffing and resource allocation.
- Manage expenditures with budget estimates; maintain communication with client and project team regarding project scope and modifications.
- Identify risk and work with team to implement processes to mitigate.
- Introduce additional FTI services to clients as needs dictate.
- Maintain professional image within the firm and project same to those outside the firm.
How You’ll Grow
The Senior Director Case Manager will have the opportunity to gain a wide range of experiences and skills across the full spectrum of service lines FTI Consulting Technology offers. The Director will have access to working with senior leadership, learning from the best in the industry. The person in this role will have the opportunity to work on challenging projects and think outside the box.
What You Will Need To Succeed
Basic Qualifications
- 8 years+ relevant experience utilizing eDiscovery technology (Relativity, Nuix Discover, and/or Reveal).
- 8+ years of legal / electronic discovery / case management experience.
- This role requires travel to clients and FTI offices.
- Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship.
Preferred Qualifications
- Strong proficiency with Windows and related software, such as Microsoft Excel.
- Familiarity with Microsoft Access and SharePoint is a plus.
- Moderate knowledge of technology, computers, and computer networking.
- Excellent communication and client interface skills (verbal and written).
Our goal is to support the well-being of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as the following:
- Competitive total compensation, including bonus earning potential.
- Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance.
- Generous paid time off and holidays.
- Company matched 401(k) retirement savings plan.
- Potential for flexible work arrangements.
- Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
- Family care benefits, including back-up child/elder care.
- Employee wellness platform.
- Employee recognition programs.
- Paid time off for volunteering in your community.
- Corporate matching for charitable donations most important to you.
- Make an impact in our communities through company sponsored pro bono work.
- Professional development and certification programs.
- Free in-office snacks and drinks.
- Free smartphone and cellular plan (if applicable).
- FTI Perks & Discounts at retailers and businesses.
- Upscale offices close to public transportation.
About FTI Consulting
FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries and territories, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World’s Best Management Consulting Firms by Forbes.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law.
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