Social Media Content Moderator

3 weeks ago

Boise, United States Teleperformance USA Full time
Category : Trust & Safety

About TP


All potential candidates should read through the following details of this job with care before making an application.

 

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

 With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

  

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

 

Teleperformance and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

  

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

 

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit

 

This position will be onsite at the Boise, Idaho site. 

Your Responsibilities

Social Media Content Moderators are responsible for moderating user-generated content on our clients platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set. This role is key in providing a positive social experience for all users.

If you are a social media enthusiast and are confident with digital technology ready to put your skills to work, this position is for you

  • Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
  • Participate in frequent refresher training to always implement correct policies
  • Comply with the performance indicators or parameters defined by the specific client's operation
  • Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client
  • Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality
  • Comply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the information
  • Participate in continuous training programs established by the company for optimal development in the role
  • Comply with all the orders, instructions, procedures related and complementary to the role
  • Able to moderate traumatic, sensitive and potentially offensive content
  • Provide trends and insights to develop improvements to the overall processes and provide recommendations for process, policy and product improvements
  • Remain up to date on key workflow changes, operational guidelines, policy updates and Community Standards

We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

  • Experience navigating internet websites including social media, commercial websites, etc.
  • Strong spelling, grammar, and reading skills
  • Strong emotional intelligence and resilience
  • Comfortability reviewing internet content that may be deemed inappropriate and/or contain explicit material
  • Attention to detail
  • Ability to be flexible in order to meet changing business needs (days off/hours)
  • Logical problem-solving skills
  • Availability to work various shifts
  • Experienced with Windows operating systems
  • Strong computer skills with ability to use multiple windows and/or programs at the same time
  • Ability to type 25 wpm
  • Over 18 years of age
  • High School Graduate or GED or higher (proof required to be provided)
  • Predictable and reliable attendance
  • Onsite Position

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

 

 

Teleperformance is an Equal Opportunity Employer

  • Social Media Content Moderator

    4 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    Job Title: Social Media Content ModeratorTeleperformance USA is seeking a highly skilled Social Media Content Moderator to join our team. As a Social Media Content Moderator, you will be responsible for reviewing user-generated content on our clients' platforms to ensure it meets community guidelines.Responsibilities:Review and classify user-generated...

  • Social Media Content Moderator

    4 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    About the RoleWe are seeking a highly skilled Social Media Content Moderator to join our team at Teleperformance USA. As a key member of our team, you will be responsible for reviewing and moderating user-generated content on our clients' platforms to ensure it meets community guidelines.ResponsibilitiesReview and moderate user-generated content to ensure it...

  • Social Media Content Moderator

    4 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    About Teleperformance USATeleperformance USA is a global digital business services company that delivers innovative solutions to help businesses streamline their operations and improve customer experiences.Job Title: Social Media Content ModeratorWe are seeking a highly skilled Social Media Content Moderator to join our team. As a Social Media Content...

  • Social Media Content Moderator

    4 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    Job Title: Social Media Content ModeratorAbout the Role:Teleperformance USA is seeking a highly skilled Social Media Content Moderator to join our team. As a Social Media Content Moderator, you will play a critical role in ensuring the quality and integrity of our clients' online content.Key Responsibilities:Review and moderate user-generated content on our...

  • Social Media Content Moderator

    4 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    Job Title: Social Media Content Moderation SpecialistTeleperformance USA is seeking a highly skilled Social Media Content Moderation Specialist to join our team in Boise, Idaho. As a Content Moderator, you will play a critical role in ensuring the online community is safe and engaging for users.Key Responsibilities:Investigate and moderate user-generated...

  • Social Media Content Moderator

    2 months ago

    Boise, Idaho, United States Teleperformance USA Full time

    About Teleperformance USAWe are a global digital business services company that delivers innovative solutions to help our clients streamline their business and improve customer experiences.Our team is passionate about making a positive impact, and we're looking for talented individuals to join us in our mission to deliver exceptional service and support.Job...

  • Social Media Content Moderator

    4 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    About Teleperformance USAWe are a global digital business services company that delivers innovative solutions to help our clients streamline their business and improve customer experiences.Our team is passionate about making a positive impact, and we're looking for talented individuals to join us in our mission to deliver exceptional service.Job SummaryWe...

  • Social Media Content Moderator

    3 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    Job Title: Social Media Content ModeratorAbout the Role:As a Social Media Content Moderator at Teleperformance USA, you will play a critical role in ensuring a positive social experience for all users by reviewing and moderating user-generated content on our clients' platforms. This involves reviewing strong graphic images, videos, and/or written content to...

  • Social Media Content Moderator

    3 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    Job Title: Social Media Content ModeratorAre you a detail-oriented individual with a passion for keeping the internet a safe and fun place? Do you have a knack for spotting the good, the bad, and the ugly in online content?As a Content Moderator at Teleperformance USA, you will play a crucial role in ensuring that our online community is a positive and...

  • Social Media Content Moderator

    3 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    Job Title: Social Media Content ModeratorAbout the Role:As a Social Media Content Moderator at Teleperformance USA, you will play a crucial role in ensuring a positive social experience for all users on our clients' platforms. Your primary responsibility will be to review user-generated content, including strong graphic images, videos, and written content,...

  • Social Media Content Moderator

    3 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    Job SummaryTeleperformance USA is seeking a skilled Social Media Content Moderator to join our team. As a Content Reviewer, you will be responsible for reviewing user-generated content on our clients' platform to ensure it meets community guidelines. This role requires a high level of accuracy and quality, as well as the ability to work in a fast-paced...

  • Social Media Content Moderator

    4 weeks ago

    Boise, Idaho, United States Teleperformance USA Full time

    Job SummaryTeleperformance USA is seeking a highly skilled Social Media Content Moderator to join our team. As a Social Media Content Moderator, you will be responsible for reviewing and moderating user-generated content on our clients' platforms to ensure it meets community guidelines. This is a unique opportunity to work with a global company and make a...

  • Social Media Content Moderator

    2 months ago

    Boise, United States Teleperformance USA Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Content Moderator to join our team at Teleperformance USA. As a Content Moderator, you will play a critical role in ensuring the quality and integrity of our clients' social media platforms.Key ResponsibilitiesReview and moderate user-generated content on our clients' social media platforms to...

  • Social Media Content Moderator

    1 month ago

    Boise, United States Teleperformance USA Full time

    Job DescriptionCategory : Trust & SafetyAbout TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300...

  • Social Media Content Moderator

    1 month ago

    BOISE, United States Teleperformance USA Full time

    Category : Trust & SafetyAbout TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our...

  • Social Media Content Moderator

    1 month ago

    BOISE, United States Teleperformance USA Full time

    Category : Trust & SafetyAbout TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our...

  • Social Media Content Moderator

    1 month ago

    Boise, United States Teleperformance USA Full time

    Category : Trust & SafetyAbout TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our...

  • Social Media Content Moderator

    1 day ago

    Boise, United States Teleperformance USA Full time

    Category : Trust & SafetyAre you a digital detective with a passion for keeping the internet a safe and fun place? Do you have an eagle eye for detail and a knack for spotting the good, the bad, and the ugly in online content? If so, we want YOU to join our team as a Content Moderator!This role will be on site at our newly refurbished multi-million-dollar...

  • Social Media Content Moderator

    1 month ago

    Boise, ID, United States Teleperformance USA Full time

    Category : Trust & SafetyAbout TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our...

  • Social Media Content Moderator

    3 weeks ago

    Boise, United States Teleperformance USA Full time

    Job DescriptionCategory : Trust & Safety  Are you a digital detective with a passion for keeping the internet a safe and fun place? Do you have an eagle eye for detail and a knack for spotting the good, the bad, and the ugly in online content?  If so, we want YOU to join our team as a Content Moderator! This role will be on site at our newly refurbished...