Electronics Technician

4 weeks ago


Sheboygan, United States latitude Full time

Field Service Technician We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.ResponsibilitiesProvide service and customer support during field visits or dispatchesTie workflow to scheduleManage all on site installation, repair, maintenance and test tasksDiagnose errors or technical problems and determine proper solutionsProduce timely and detailed service reportsDocument processesOperate vehicle in a safely manner and use field automation systemsFollow all company's filed procedures and protocolsCooperate with technical team and share information across the organisationComprehend customer requirements and make appropriate recommendations/briefingsBuild positive relationships with customersRequirementsValid Driver's License with a clean record over the past 3 years.High School Diploma or equivalent required; Technical Diploma preferred, bachelor's degree a plus.2+ years of relevant experience.Proficient in general computer skills (Outlook, Word, Excel).Familiarity with ERP systems.Ability to interpret electrical schematics.Proficient in troubleshooting electrical wiring.Mechanical proficiencies.Strong organizational and teamwork skills.Excellent customer service skills.$24 - $34 an hour This position is based out of their Oostburg location but this 85% travel throughout the US, M-F. -When traveling the pay jumps $15/hr. close to $100K OTE (Case-to-case basis)



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