Global Sales Ops Program Leader, SMGS Global Sales Planning

Global Sales Ops Program Leader, SMGS Global Sales Planning & Compensation Application deadline: Dec 19, 2025. This is a high‑impact role, responsible for leading the development, implementation, and management of a critical sales planning program. The program manages AWS customer data and the associated go‑to‑market strategy and operations requirements. When executed successfully, it will enable AWS to build and operationalize a holistic customer intelligence capability, defining a customer across geography, segments, acquisitions, and industries, and mapping the relationship between customers and partners. Ultimately, this program will influence how resources are allocated to customers to maximize both customer experience and business growth. Working across a broad set of stakeholders—including business leaders, sales planners, field operations, and central operations teams—the leader will advise tooling partners on business requirements and use effective communications, strong relationships, and sophisticated data‑driven insights to support change management. The ideal candidate will have 15+ years’ experience in Sales Planning or Sales Operations. We are especially looking for builders—people who understand how to construct new capabilities and implement scalable solutions—to serve in a rapidly growing, dynamic team. This leader will work backwards from business strategies, invent and simplify, and engage with stakeholders across many global AWS teams and partners, building trust through deep understanding. Key Job Responsibilities Lead the program to develop and operationalize a holistic customer intelligence capability, defining customers across geography, segments, industries, etc., and mapping the relationship between customers and partners. Manage the end‑to‑end program, including tooling requirements, policy & governance, reporting, and stakeholder engagement. Develop consistent and common global policies, processes, reporting metrics, enablement, and communications for program execution. Monitor performance metrics to track program effectiveness and make in‑year program adjustments to address organizational shifts and business needs. Support the management of dispute resolution for customer definition issues. About the Team The Global Sales Planning and Compensation (GSPC) team is a critical partner to AWS’s global sales organization. We lead annual, in‑year, and goal planning; policy & governance; operations; performance targets; sales compensation design; and communications & enablement that motivate and guide field teams to achieve strategic business goals. As AWS continues to grow, this team plays a pivotal role in scaling processes to support thousands of sellers across numerous industries, geographies, and product lines. About AWS AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stop innovating—customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Basic Qualifications 7+ years of sales operations or sales strategy experience in a mid‑to‑large‑scale tech company. Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related field. Experience conducting sophisticated and creative analysis of complex data and translating results into actionable deliverables, messages, and presentations. Experience in multiple organizational functions such as compensation, forecasting, organizational development, or equivalent. Experience with Microsoft Office products and applications. Preferred Qualifications Experience developing and implementing systems and tools for CRM, variable compensation, revenue reporting, forecasting, or sales‑force automation. Experience with program management spanning planning, execution, and project delivery. Experience working within a high‑growth, technology company. Master’s degree or equivalent. Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need an accommodation, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. Base salary ranges: Colorado: $159,400 – $215,600 annually National: $143,400 – $237,100 annually Company Amazon Web Services, Inc. Job ID A3100818 #J-18808-Ljbffr