Controls Field Service Engineer

2 weeks ago

Waukesha, United States Actalent Full time

Job Title: Controls Field Service Engineer

Job Description

We are seeking a talented Regional Service Technician to provide technical support/service to customers throughout the complete life of a machine. As a machinery expert, you will offer advice and physical assistance to customers in identifying problems associated with the operation of the equipment and provide innovative solutions to enhance operational efficiency and economy. You will assist with applications, start-up integration, and emergency field service, requiring broad use of independent judgment, discretion, and technical skills. Extensive travel, including weekends and occasional international travel, will be required.

Responsibilities include:

Installing, integrating, repairing, and troubleshooting complex machinery.

Ensuring all established inspection, testing, quality, and operating specifications are met.

Directing and/or supervising customer personnel during plant machinery installations, integrations, or servicing.

Identifying and correcting hardware or software discrepancies.

Maintaining positive customer relationships and identifying new product opportunities.

Working from complex engineering drawings, specifications, and manuals.

Providing assistance and work support for the plant Operations Department.

Supporting the Aftermarket group by responding to technical inquiries.

Functioning as a technical resource for Sales and Engineering Design Departments.

Preparing trip reports updating the company on the status and condition of installed equipment and identifying additional equipment/parts opportunities.

Hard Skills

+ PLC

+ troubleshooting

+ electrical

Work Environment

Company located in Waukesha, WI. Candidates need to be comfortable with 75% travel nationwide, usually traveling 2 or 3 weeks out of the month, with attempts to get them home every weekend. When not traveling, work will be performed in-house on equipment.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

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