Senior Field Service Engineer

3 weeks ago


waukesha, United States Direc Machine Tool LLC Full time

Company Description

Direc Machine Tool LLC, located in Waukesha, WI, is a comprehensive provider of CNC machinery and services, specializing in CNC Wire/Sinker EDM, 5 Axis Hardinge Milling, Turning, and Grinding. As exclusive dealers for SPINNER WI, YCM ALLIACE, and ENSHU in Southern WI, we offer top-notch machining solutions and support. Our services include Dynapath Tool Room mills, Wire EDM consumables, and service and support for any brand.


Role Description

This is a full-time hybrid role for a Senior Field Service Engineer at Direc Machine Tool LLC. The Senior Field Service Engineer will be responsible for providing service and support on CNC machinery, troubleshooting technical issues, performing preventive maintenance, and delivering top-notch customer service. While the role is primarily located in Waukesha, WI, some remote work is acceptable.


Qualifications

  • Field Service and Technical Support skills
  • Troubleshooting expertise
  • Experience in Preventive Maintenance
  • Customer Service skills
  • Strong problem-solving abilities
  • Excellent communication and interpersonal skills
  • Knowledge of CNC machinery and tools
  • Ability to work independently and in a team


SR Service Engineer

➢ Compensation Plan: open to discussion $50+hr

Optional 4 day work week option: Rotate Monday – Thursday or Tuesday – Friday $83,200 salary

potential extra 52 days off a year

On work off day. $75hr premium (If 5 days every week worked additional $28,800)

Potential Compensation $112,000+ plus $7,200 car allowance and bonus

Payroll is paid every 2 weeks and is paid via direct bank deposit.

➢ Car Allowance of $600 per month. (To be included in addition to salary)

➢** Potential Ownership/partnership opportunity- 12% ownership in Direc Machine Tool LLC to be fully vested after 5 years of Employment.

➢ Yearly Bonus (to be determined by profit margins)

➢ Company Cell Phone and Laptop Computer provided.

➢ Company Holidays (8) New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day and a company floater determined each year by management.

➢ Company credit card for expenses (Expenses include Fuel for car, oil changes, Customer lunches or approved Entertainment).

➢ Vacation Days – 2 weeks to be put into effect after 30 days of employment.

General Job Description:

• Repair all CNC machines as needed, Warranty and Non warranty

• Performed machine installations, setups, and organize plans with the machinery dealers for the installation of new machines.

• Find new service opportunities, help promote the sale of our equipment

• Help Order parts as needed to repair machines

• Implement Preventative Maintenance service

• Diagnosed and service a wide variety of CNC machines in addition to our brands.

• Bring new and fresh Ideas to simplify processes

• Provide first class customer service



  • Waukesha, Wisconsin, United States Direc Machine Tool LLC Full time

    **Job Summary**Direc Machine Tool LLC is seeking a highly skilled Senior Field Service Engineer to join our team. As a Senior Field Service Engineer, you will be responsible for providing top-notch service and support on CNC machinery, troubleshooting technical issues, performing preventive maintenance, and delivering exceptional customer service.Key...


  • Waukesha, United States Direc Machine Tool LLC Full time

    Company DescriptionDirec Machine Tool LLC, located in Waukesha, WI, is a comprehensive provider of CNC machinery and services, specializing in CNC Wire/Sinker EDM, 5 Axis Hardinge Milling, Turning, and Grinding. As exclusive dealers for SPINNER WI, YCM ALLIACE, and ENSHU in Southern WI, we offer top-notch machining solutions and support. Our services include...


  • Waukesha, United States Direc Machine Tool LLC Full time

    Company DescriptionDirec Machine Tool LLC, located in Waukesha, WI, is a comprehensive provider of CNC machinery and services, specializing in CNC Wire/Sinker EDM, 5 Axis Hardinge Milling, Turning, and Grinding. As exclusive dealers for SPINNER WI, YCM ALLIACE, and ENSHU in Southern WI, we offer top-notch machining solutions and support. Our services include...


  • Waukesha, United States Direc Machine Tool LLC Full time

    Company DescriptionDirec Machine Tool LLC, located in Waukesha, WI, is a comprehensive provider of CNC machinery and services, specializing in CNC Wire/Sinker EDM, 5 Axis Hardinge Milling, Turning, and Grinding. As exclusive dealers for SPINNER WI, YCM ALLIACE, and ENSHU in Southern WI, we offer top-notch machining solutions and support. Our services include...


  • Waukesha, United States Actalent Full time

    Job Title: Controls Field Service EngineerJob DescriptionWe are seeking a talented Regional Service Technician to provide technical support/service to customers throughout the complete life of a machine. As a machinery expert, you will offer advice and physical assistance to customers in identifying problems associated with the operation of the equipment and...


  • Waukesha, United States Evoqua Full time

    Position Summary The field service engineer is a hybrid position responsible for both system process startup and control system design. System process startup consists of providing semi-complex to complex product support to customers both in the field on job sites and remotely via telephone and email for the Biological Systems product lines. Control...


  • Waukesha, United States Actalent Full time

    Job Title: Controls Field Service Engineer Job Description We are seeking a talented Regional Service Technician to provide technical support/service to customers throughout the complete life of a machine. As a machinery expert, you will offer advice and physical assistance to customers in identifying problems associated with the operation of the equipment...


  • Waukesha, United States Actalent Full time

    Job Title: Controls Field Service Engineer Job Description We are seeking a talented Regional Service Technician to provide technical support/service to customers throughout the complete life of a machine. As a machinery expert, you will offer advice and physical assistance to customers in identifying problems associated with the operation of the equipment...


  • Waukesha, Wisconsin, United States Xylem Full time

    About XylemWe are a leading global water technology company dedicated to solving the world's most complex water challenges. Our team is committed to access, equity, inclusion, and diversity, and we strive to create a workplace where employees can be their authentic selves.Job SummaryThe Field Service Engineer is a hybrid position responsible for both system...


  • Waukesha, Wisconsin, United States Evoqua Full time

    Job SummaryThe Field Service Engineer III is a hybrid position responsible for both system process startup and control system design. This role requires a strong working knowledge of the product line, control systems, and the ability to process and interpret complex and not well-defined issues and challenges related to biological and physical-chemical...


  • Waukesha, Wisconsin, United States Xylem Full time

    About XylemXylem is a leading global water technology company that helps communities solve the world's water challenges. We are committed to fostering and maintaining an inclusive and diverse workplace where employees can be their authentic selves.Job SummaryThe Field Service Engineer III is a hybrid position responsible for both system process startup and...


  • Waukesha, Wisconsin, United States Evoqua Full time

    About Evoqua Water TechnologiesWe are a leading provider of water and wastewater treatment solutions, committed to helping communities around the world become water-secure.Job SummaryThe Field Process Engineer position for the Biological Systems product lines is responsible for providing technical support to customers, both in the field and remotely, to...


  • Waukesha, United States Cloudbridge Solutions Full time

    The Senior Electrical Engineer will lead the engineering integration and core engineering teams through the development process in defining system interactions and requirements. Core responsibilities include the identification of system hardware and software components and evaluating inputs/outputs for sufficient performance of design as specified by the...


  • Waukesha, Wisconsin, United States Brooksource Full time

    Job Title: Senior Full Stack EngineerJob Summary:We are seeking a highly skilled Senior Full Stack Engineer to join our Imaging Software team. As a key member of our team, you will design, develop, and deliver next-generation software solutions for MRI scanners.Key Responsibilities:Develop and evolve software in a fast-paced and agile development environment...


  • Waukesha, United States Cloudbridge Solutions Full time

    Job DescriptionJob DescriptionThe Senior Electrical Engineer will lead the engineering integration and core engineering teams through the development process in defining system interactions and requirements. Core responsibilities include the identification of system hardware and software components and evaluating inputs/outputs for sufficient performance of...


  • Waukesha, United States Cloudbridge Solutions Full time

    The Senior Electrical Engineer will lead the engineering integration and core engineering teams through the development process in defining system interactions and requirements. Core responsibilities include the identification of system hardware and software components and evaluating inputs/outputs for sufficient performance of design as specified by the...


  • Waukesha, United States Hydro-Thermal Full time

    Do you want to be part of a team where we work collaboratively to achieve our goals? Do you enjoy working in an innovative and growth focused environment? A company that invests in its equipment and its team members? Then Hydro-Thermal is the company for you! At Hydro-Thermal Corporation success is attributed to people who are committed to technical...


  • Waukesha, Wisconsin, United States Ascendo Full time

    Job Title: Field Service TechnicianAscendo is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing maintenance and repairs on our equipment, as well as supporting project start-up installations at client locations across the US and Canada.Responsibilities:Perform routine...


  • Waukesha, Wisconsin, United States Hydro-Thermal Full time

    Job Title: Senior Mechanical EngineerHydro-Thermal Corporation is seeking a highly skilled Senior Mechanical Engineer to join our team. As a key member of our engineering department, you will be responsible for leading the design and development of new and existing products, as well as overseeing the implementation of engineering projects.Key...


  • Waukesha, Wisconsin, United States Pro Mach Full time

    Job Title: Field Service TechnicianPro Mach is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support to customers throughout the life of a machine.Key Responsibilities:Install, integrate, repair, and troubleshoot machinery of a complex and involved...