Senior Field Service Engineer

5 days ago


Waukesha, Wisconsin, United States Direc Machine Tool LLC Full time

**Job Summary**

Direc Machine Tool LLC is seeking a highly skilled Senior Field Service Engineer to join our team. As a Senior Field Service Engineer, you will be responsible for providing top-notch service and support on CNC machinery, troubleshooting technical issues, performing preventive maintenance, and delivering exceptional customer service.

Key Responsibilities:

  • Repair all CNC machines as needed, warranty and non-warranty
  • Perform machine installations, setups, and organize plans with the machinery dealers for the installation of new machines
  • Find new service opportunities and help promote the sale of our equipment
  • Help order parts as needed to repair machines
  • Implement preventive maintenance services
  • Diagnose and service a wide variety of CNC machines in addition to our brands
  • Bring new and fresh ideas to simplify processes
  • Provide first-class customer service

What We Offer:

  • Competitive compensation plan, open to discussion
  • Optional 4-day work week option with a salary of $83,200
  • Potential extra 52 days off a year
  • On-work-off-day premium of $75/hour
  • Potential compensation of $112,000+ plus $7,200 car allowance and bonus
  • Car allowance of $600 per month
  • Potential ownership/partnership opportunity with 12% ownership in Direc Machine Tool LLC
  • Yearly bonus based on profit margins
  • Company cell phone and laptop computer provided
  • Company holidays and vacation days

About Us:

Direc Machine Tool LLC is a comprehensive provider of CNC machinery and services, specializing in CNC Wire/Sinker EDM, 5 Axis Hardinge Milling, Turning, and Grinding. We offer top-notch machining solutions and support, including Dynapath Tool Room mills, Wire EDM consumables, and service and support for any brand.



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