Operations Manager

2 months ago


Hebron, United States Hertz Full time

The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Airport Operations Manager helps to provide overall leadership to non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Airport Operations Manager may lead a brand or a function and all brands, depending on the size of the location. Annual Salary: $50,000.00 The key responsibilities and accountabilities for the Airport Operations Manager are: Responsible for daily operations, fleet availability, and revenue generation for his or her assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Manages the airport and assigned locations/geographic areas when the General Manager is not present Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy Educational Background: High School Diploma required Bachelor’s Degree preferred Professional Experience: 1-3 Years prior experience of customer service or operations, according to specific job duties Experience in car rental, hospitality, or tourism a plus Results orientation Ability to direct and motivate teams Ability to work effectively with Senior leaders Knowledge: Customer service resolution practices Excellent communication techniques People management and leadership capability Sales Management/Coaching ability Operations Management Skills: Highly organized Ability to solve problems independently Working knowledge of Microsoft office suite. Time Management skills Customer service aptitude - Ability to address and resolve customer service issues Excellent oral and written communication skills Competencies: Personal Accountability Effective Communication Demonstrates Initiative Passion for Customer Service & Stakeholder Success Trust & Integrity Adaptable and Flexible The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran


  • Operations Manager

    2 months ago


    Hebron, United States Hertz Full time

    The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational leadership, strong...

  • Operations Manager

    3 weeks ago


    Hebron, United States Hertz Full time

    Job Description The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational...

  • Operations Manager

    2 months ago


    Hebron, United States Talent Leverage Full time

    About the job Operations Manager Responsibilities Oversee daily operations of the company through development, design, operation, and improvement of the systems that create and deliver the firms services Create and manage financial and resource budget Manage customer relations to ensure retention, customer satisfaction and long-term relationships ...

  • Operations Manager

    1 month ago


    Hebron, United States Talent Leverage Full time

    About the job Operations Manager Responsibilities Oversee daily operations of the company through development, design, operation, and improvement of the systems that create and deliver the firms services Create and manage financial and resource budget Manage customer relations to ensure retention, customer satisfaction and long-term relationships ...

  • Operations Manager

    2 months ago


    Hebron, United States Talent Leverage Full time

    About the job Operations Manager ResponsibilitiesOversee daily operations of the company through development, design, operation, and improvement of the systems that create and deliver the firms servicesCreate and manage financial and resource budgetManage customer relations to ensure retention, customer satisfaction and long-term relationshipsContinuous...

  • Operations Manager

    3 weeks ago


    Hebron, United States Talent Leverage Full time

    About the job Operations Manager ResponsibilitiesOversee daily operations of the company through development, design, operation, and improvement of the systems that create and deliver the firms servicesCreate and manage financial and resource budgetManage customer relations to ensure retention, customer satisfaction and long-term relationshipsContinuous...


  • Hebron, United States TEC Group, Inc. Full time

    Are you an experienced Construction Operations Manager with residential experience? TEC Group’s construction client is seeking a candidate to make an impact on the continued growth of their company. If you thrive on building relationships, driving strategic growth, and leading a dynamic team, this opportunity is for you!RESPONSIBILITIES:Develop and...


  • Hebron, United States TEC Group, Inc. Full time

    Are you an experienced Operations Manager with strong experience overseeing multiple teams? TEC Group’s construction client is seeking a candidate to make an impact on the continued growth of their company. If you thrive on building relationships, driving strategic growth, and leading a dynamic team, this opportunity is for you!RESPONSIBILITIES: Develop...


  • Hebron, Kentucky, United States Skilcraft Full time

    About the RoleWe are seeking a highly skilled and experienced Manufacturing Operations Manager to join our team at Skilcraft. In this key position, you will oversee all aspects of plant operations, including production scheduling, staffing, and material flow.The ideal candidate will have a strong background in manufacturing management, with expertise in lean...


  • Hebron, Kentucky, United States Pattern Full time

    Job OverviewWe are seeking an experienced Maintenance and Facilities Director to join our team at Reach Logistics. As a key member of our management team, you will be responsible for overseeing the maintenance and operations of our warehouses, ensuring the smooth flow of goods and services.About UsReach Logistics is a global eCommerce logistics and strategy...


  • Hebron, Kentucky, United States AIT Worldwide Logistics Full time

    About the RoleWe are seeking a skilled Logistics Operations Manager to join our team at AIT Worldwide Logistics. As a key member of our operations department, you will play a vital role in ensuring the smooth delivery of goods and services to our customers.


  • Hebron, Kentucky, United States Crane Worldwide Logistics Full time

    We are seeking an experienced Logistics Operations Manager to join our team at Crane Worldwide Logistics. This role will play a crucial part in ensuring the smooth operation of our logistics processes, from planning and execution to monitoring and evaluation.Job DescriptionAbout the Role:Lead the day-to-day operations of our logistics team, ensuring that all...


  • Hebron, Kentucky, United States Pratt Industries Full time

    About the JobAre you a results-driven leader looking to take your career to the next level? We have an exciting opportunity for a Production Operations Manager at Pratt Industries, America's 5th largest corrugated packaging company. Job SummaryThis key role will lead and manage plant floor operations, with overall responsibilities for production, quality,...

  • Operations Manager

    2 weeks ago


    Hebron, United States Pattern Full time

    Job Description:SummaryReach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We shipped 33M units in 2022 and are continuing our exponential growth! Currently a top 5 seller on Amazon, we boast over 1,150 global employees...

  • Operations Manager

    3 weeks ago


    Hebron, United States Pattern Full time

    Job Description: Summary Reach Logistics is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We shipped 33M units in 2022 and are continuing our exponential growth! Currently a top 5 seller on Amazon, we boast over 1,150 global...


  • Hebron, Indiana, United States Pilot Company Full time

    Job OverviewPilot Company is a leading provider of travel center services, with a network of over 750 locations across 44 states and six Canadian provinces. Our team of over 30,000 members is dedicated to delivering exceptional customer experiences and providing top-notch fueling and retail services.SalaryThe estimated salary for this position ranges from...


  • Hebron, Kentucky, United States Bags Full time

    Job OverviewBags, a leading airport services provider, is driven by its commitment to excellence and customer satisfaction.We are seeking a skilled Airport Wheelchair Operations Manager to oversee the wheelchair operation at our airport facilities. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering...


  • Hebron Estates, Kentucky, United States Wendy's Full time

    Job Summary:A highly skilled Restaurant Operations Manager is needed to oversee the day-to-day operations of a Wendy's restaurant. This individual will be responsible for leading a team of Shift Managers and Crew Members to deliver exceptional customer service and achieve sales and profit goals.About Us:Sinkula Investments Dba Wendy's is an independently...


  • Hebron Estates, Kentucky, United States Wendy's Full time

    We're looking for an experienced Restaurant Operations Manager to join our team at Wendy's. As a key member of our leadership group, you will be responsible for leading and managing all aspects of restaurant operations, including customer service, food quality, and employee performance.About the RoleThis is a fantastic opportunity for someone who is...

  • Operations Supervisor

    3 weeks ago


    Hebron, Indiana, United States United States Cold Storage Full time

    Operations SupervisorUnited States Cold Storage seeks an Operations Supervisor to oversee the planning, development, and implementation of all warehouse procedures and activities required to meet customer requirements. The successful candidate will work closely with the General Manager, Superintendent, and Customer Service Manager to ensure seamless...