Director of Housekeeping

1 month ago

miami, United States Proper Hospitality Full time

Proper Hospitality is seeking an experienced Director of Housekeeping to join the team at Shelborne Miami Beach by Proper, a renowned hotel re-opening and debuting in our portfolio in early 2025.


Our property will introduce four vibrant new food & beverage destinations to the neighborhood, each suited for warm weather dining, with an all-day signature restaurant, a lobby bar-lounge, and curated cafe. Resort amenities will include a spacious pool and lush garden lounge, indoor-outdoor cabanas, sundeck terrace, state-of-the-art fitness center, dedicated access to a private beach club, and more than 15,000 square feet of indoor-outdoor meeting & event space.


The Director of Housekeeping plays a critical role in delivering an exceptional level of service and cleanliness at our hotel. As the leader of the housekeeping department, you will be responsible for ensuring the highest standards of cleanliness, orderliness and appearance in all areas of the property, including guest rooms, public spaces and back-of-house areas. The ideal candidate will possess strong leadership skills, attention to detail and a commitment to delivering an outstanding guest experience.


Key Responsibilities:


Leadership & Management 

  • Oversee the daily operations of the housekeeping department, including scheduling, staffing and supervising team members
  • Hire, train, mentor and motivate housekeeping staff to maintain high standards of service and cleanliness
  • Foster a culture of teamwork, professionalism and attention to detail within the department  
  • Implement and uphold hotel policies, procedures and service standards  


Operations  

  • Ensure all guest rooms, public spaces and back-of-house areas are impeccably cleaned, well-maintained and prepared to standards
  • Conduct regular inspections of guest rooms and public areas to ensure quality control
  • Coordinate with the front office and maintenance departments to meet guest expectations and resolve issues promptly  
  • Manage inventory and ensure proper stocking of cleaning supplies, linens and guest amenities
  • Develop and maintain housekeeping schedules, ensuring adequate coverage to meet occupancy demands  
  • Oversee laundry operations, ensuring efficiency and quality control  


Guest Experience

  • Maintain open communication with the front office team to ensure guest preferences and special requests are met  
  • Handle guest complaints and feedback related to housekeeping services, addressing any concerns with professionalism and care 
  • Continuously improve service quality by training staff on luxury hospitality standards and best practices


Budget & Administrative Responsibilities 

  • Manage the housekeeping budget, including labor costs, inventory control and supply orders
  • Track and monitor departmental expenses, ensuring cost-effective operations without compromising quality
  • Create and implement strategies for increasing efficiency and maintaining a high level of cleanliness and service standards within budget constraints


Qualifications: 

  • Proven experience in housekeeping management, ideally within a boutique or luxury hotel environment
  • Strong leadership and team-building skills with a focus on service excellence  
  • Excellent organizational and time management abilities
  • Exceptional attention to detail and commitment to delivering luxury-level cleanliness
  • Ability to work well under pressure and manage multiple priorities in a fast-paced environment
  • Proficiency in housekeeping software and basic office applications (Word, Excel)  
  • Flexibility to work evenings, weekends, and holidays as needed


Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.


We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.


Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

  • Director of Housekeeping

    1 month ago

    Miami, United States Proper Hospitality Full time

    Proper Hospitality is seeking an experienced Director of Housekeeping to join the team at Shelborne Miami Beach by Proper, a renowned hotel re-opening and debuting in our portfolio in early 2025.Our property will introduce four vibrant new food & beverage destinations to the neighborhood, each suited for warm weather dining, with an all-day signature...

  • Director of Housekeeping

    2 weeks ago

    Miami, United States Proper Hospitality Full time

    Proper Hospitality is seeking an experienced Director of Housekeeping to join the team at The Shelborne by Proper, a renowned hotel re-opening and debuting in our portfolio in early 2025.Our property will introduce four vibrant new food & beverage destinations to the neighborhood, each suited for warm weather dining, with an all-day signature restaurant, a...

  • Director of Housekeeping

    1 month ago

    miami, United States Proper Hospitality Full time

    Proper Hospitality is seeking an experienced Director of Housekeeping to join the team at Shelborne Miami Beach by Proper, a renowned hotel re-opening and debuting in our portfolio in early 2025.Our property will introduce four vibrant new food & beverage destinations to the neighborhood, each suited for warm weather dining, with an all-day signature...

  • Director of Housekeeping

    1 month ago

    Miami, United States Proper Hospitality Full time

    Proper Hospitality is seeking an experienced Director of Housekeeping to join the team at Shelborne Miami Beach by Proper, a renowned hotel re-opening and debuting in our portfolio in early 2025.Our property will introduce four vibrant new food & beverage destinations to the neighborhood, each suited for warm weather dining, with an all-day signature...

  • Proper Hospitality | Director of Housekeeping | miami, fl

    2 weeks ago

    miami, United States Proper Hospitality Full time

    Proper Hospitality is seeking an experienced Director of Housekeeping to join the team at The Shelborne by Proper, a renowned hotel re-opening and debuting in our portfolio in early 2025.Our property will introduce four vibrant new food & beverage destinations to the neighborhood, each suited for warm weather dining, with an all-day signature restaurant, a...

  • Luxury Housekeeping Director

    3 weeks ago

    Miami, Florida, United States Marriott Full time

    Job OverviewThis is an exciting opportunity to join the Marriott team as a Luxury Housekeeping Manager. As a seasoned professional, you will be responsible for overseeing the daily shift operations of the Housekeeping Department and ensuring that all areas of the hotel are clean and well-maintained.About the RoleThe successful candidate will have a minimum...

  • Housekeeping Administrative Assistant

    1 week ago

    Miami Beach, United States Faena Hotels and Residences LLC Full time

    THE FAENA CULTUREThe FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world's finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with...

  • Housekeeping Administrative Assistant

    2 weeks ago

    Miami Beach, United States Faena Hotels and Residences LLC Full time

    THE FAENA CULTUREThe FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world's finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with...

  • Assistant Director of Housekeeping

    1 month ago

    Miami Beach, United States Marriott Full time

    Additional InformationJob Number24199054Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton South Beach, 1 Lincoln Road, Miami Beach, Florida, United States, 33139VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY   Assists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms,...

  • Technical Director

    6 months ago

    Miami, United States The Adrienne Arsht Center for the Performing Arts Full time

    Description Reporting to the Director, Production, the Technical Directors are responsible for budgeting projects (i.e. live performances events, festivals), advancing upcoming performances and directing the technical staff in activities associated with the execution of performances presented at or by the Center; both on and off site. These...

  • Event Sales Director

    3 weeks ago

    Miami, United States Phillip and Patricia Frost Museum of Science Full time

    Job Title: Event Sales DirectorThe Phillip and Patricia Frost Museum of Science is seeking an accomplished Event Sales Director to spearhead our event sales strategy. As a key member of the Event Rentals team, you will be responsible for cultivating long-term relationships with repeat customers, identifying new business opportunities, and ensuring seamless...

  • Hotel Rooms Director

    5 hours ago

    Miami, Florida, United States SLS Full time

    Job SummaryWe are seeking a highly motivated and experienced Hotel Rooms Director to join our team at SLS in South Beach. As a key member of our Front Office leadership, you will be responsible for overseeing the smooth operation of our Front Office, Guest Services, and Housekeeping departments.About the RoleThe ideal candidate will have a proven track...

  • Activities Director Assistant

    2 weeks ago

    Miami, United States The Palace at Somerset Park Full time

    About UsThe Palace at Somerset Park is a leading provider of luxury senior living communities in Kendall, Coral Gables, Homestead & Weston.Job OverviewWe are seeking a motivated and organized Activities Assistant to join our team. This is an hourly paid position, offering a competitive salary of $18-20 per hour based on experience.Job DescriptionThe...

  • Director of Residences

    4 weeks ago

    Miami, United States Marriott Full time

    Additional InformationJob Number24200948Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Drive, Miami, Florida, United States, 33149VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY Implements high standards for all aspects of life-safety, loss-prevention, unit owner...

  • Executive Director, Finance

    2 weeks ago

    Miami, United States University of Miami Full time

    University of Miami Executive Director, Finance Miami, Florida Apply Now The UHealth Finance Department has an exciting opportunity for an Executive Director, Finance. SUMMARY The Executive Director, Finance directs and oversees all finance activities for assigned department(s), such as budget preparation, review and analysis of department financial...

  • Environmental Worker, Housekeeping, On call/Pool

    1 month ago

    Miami, United States Public Health Trust of Dade Co Full time

    Department:HousekeepingAddress:1611 NW 12th Ave, Miami, Florida, 33136Shift details:On Call/PoolSummaryEnvironmental Worker performs moderate to heavy manual work housekeeping tasks on an assigned shift in a hospital setting. Employees in this classification perform manual work involving a variety of housekeeping tasks to assist in the maintenance of the...

  • Environmental Worker, Housekeeping, On Call/Pool

    1 month ago

    Miami, United States Public Health Trust of Dade Co Full time

    Department: HousekeepingAddress: 1611 NW 12th Ave, Miami, Florida, 33136Shift details: On Call/PoolSummaryEnvironmental Worker performs moderate to heavy manual work housekeeping tasks on an assigned shift in a hospital setting. Employees in this classification perform manual work involving a variety of housekeeping tasks to assist in the maintenance of the...

  • Director of Event Sales

    1 month ago

    Miami, United States Phillip and Patricia Frost Museum of Science Full time

    Job Title: Director of Event Sales Department: Event Rentals Reports To: Vice President of Finance Role & Level / Grade: P5/7 SUMMARY The Director of Event Sales is responsible for guiding customers through event experiences by providing solutions that meet their goals and objectives to result in a compelling event or visitation experience. This includes...

  • Physician Director of Care

    3 days ago

    Miami, United States University of Miami Full time

    Overview:The University of Miami is a world-renowned institution dedicated to excellence in education, research, and patient care. Our esteemed team of healthcare professionals is committed to providing the highest level of care to our patients, and we are seeking a skilled Physician Director of Care to join our ranks. This exciting opportunity offers the...

  • Director of Hospitality Operations

    3 weeks ago

    Miami, United States Hilton Hotels & Resorts Full time

    About Us: At Hilton Hotels & Resorts, we are committed to delivering outstanding guest service and financial profitability. As a key member of our team, you will play a vital role in ensuring the smooth operation of our hotel.">Your Role: As Director of Hospitality Operations, you will be responsible for overseeing hotel operations in the absence of senior...