Patient Access Coordinator I
8 hours ago
Job Profile Summary
This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. An entry level role that typically requires little to no prior knowledge or experience, work is routine or follows standard procedures, work is closely supervised, and communicates information that requires little explanation or interpretation.
Job Overview
Under general supervision, this position supports clinic or office activities and provides administrative support for clinical providers. Assists with the work flow operations of the practice, maintenance of all documents and files, and project-oriented tasks. This position maintains a high level of customer service with frequent contact with patients through telephone and in-person interactions. This position plays an important role in the hospital's revenue cycle process, clinic operations, and patient experience.
Job Description
Minimum Qualifications:
1. Associate's degree.
2. One (1) year of experience in a hospital, medical office, or clinic.
Preferred Qualifications:
1. Bachelor's degree.
2. Two (2) years of experience in a hospital, medical office, or clinic.
3. Bilingual.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination.
2. Assists with scheduling template creation and changes.
3. Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting.
4. Greets and checks-in patients; verifies patient demographic and insurance information.
5. Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification.
6. Collects copayments.
7. Prepares medical records and documentation for patient visits, including loading of information into the EMR system.
8. Takes an active role in monitoring patient flow and communicating delays to patients and providers.
9. Assists with billing charge entry and reconciliation.
10. Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution.
11. Provides general clerical support to department physicians.
12. Participates in performance improvement projects.
Physical Requirements:
1. Frequent sitting, occasional standing or working, and lifting of 10-15 lbs.
2. May be exposed to dust and other typical office-like discomforts.
3. Manual dexterity using fine hand manipulations for computer keyboard operation.
4. Requires ability to see computer screen and read reports.
5. Requires ability to hear instructions from physicians and other clinical or nursing staff.
6. Some exposure to hazardous materials (blood, etc.).
Skills & Abilities:
1. Good communications skills, both oral and written.
2. Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications.
3. Excellent interpersonal and organizational skills.
4. Ability to handle multiple projects and prioritize tasks.
5. Flexibility in work assignments.
6. Knowledge of third-party billing.
7. Ability to maintain confidential medical information.
Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.
-
Patient Access Coordinator I
1 day ago
Framingham, United States Tufts Medical Center Full timeJob Profile Summary This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success,...
-
Patient Access Coordinator I
2 days ago
Framingham, United States Tufts Medicine Full timeJob Profile Summary This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success,...
-
Patient Access Representative II
7 days ago
Framingham, Massachusetts, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our patient access team, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will also be responsible for obtaining complete and...
-
Patient Access Representative II
2 weeks ago
Framingham, Massachusetts, United States Conifer Health Solutions Full timeJob SummaryAs a Patient Access Representative II at Conifer Health Solutions, you will play a critical role in supporting departmental efficiencies by performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. You will be responsible for obtaining complete and accurate patient demographic information and...
-
Patient Access Representative II
1 week ago
Framingham, Massachusetts, United States Conifer Health Solutions Full timeJob SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a Patient Access Representative II, you will play a critical role in supporting departmental efficiencies and providing exceptional customer service to our patients.Key Responsibilities:Perform scheduling, registration, patient pre-admission...
-
Patient Access Representative II
7 days ago
Framingham, Massachusetts, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.Key Responsibilities:Registration and Scheduling: Complete...
-
Patient Access Representative II
2 weeks ago
Framingham, Massachusetts, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and scheduling processes, while providing exceptional customer service and adhering to financial and cash...
-
Patient Access Representative II
2 weeks ago
Framingham, Massachusetts, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a skilled Patient Access Representative II to join our team at Conifer Health Solutions. This role is responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. The ideal candidate will have excellent customer service skills and be able to work in a fast-paced...
-
Patient Access Representative II
2 weeks ago
Framingham, Massachusetts, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for performing a variety of duties in support of departmental efficiencies, including scheduling, registration, patient pre-admission and admission, reception and discharge...
-
Entry-Level Patient Access Representative II
4 weeks ago
Framingham, United States Conifer Health Solutions Full timeJob Description3-11:30pm second shift rotating every other weekend/holidayJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic...
-
Entry-Level Patient Access Representative II
1 week ago
Framingham, United States Conifer Health Solutions Full timeJob Description 3-11:30pm second shift rotating every other weekend/holiday JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic...
-
Medical Assistant
2 weeks ago
Framingham, Massachusetts, United States Charles River Medical Associates Full timeJob Summary: We are seeking a highly organized and detail-oriented Medical Assistant to join our team at Charles River Medical Associates. As a Medical Assistant - Patient Flow Coordinator, you will play a critical role in ensuring the smooth operation of our office.Key Responsibilities:Coordinate patient flow, ensuring timely and efficient movement of...
-
Environmental Services Associate I FT Days
1 week ago
Framingham, Massachusetts, United States MetroWest Medical Center Full timeMetroWest Medical Center is a leading healthcare provider in the region, committed to delivering high-quality care to its patients. As an Environmental Services Associate I FT Days, you will play a vital role in maintaining a clean and safe environment for our patients, staff, and visitors.Key Responsibilities:Clean patient areas, office spaces, hallways,...
-
Rehab Nursing Tech I
3 months ago
Framingham, United States Encompass Health Full timeExtra attention to detail Exceptional outcomes BE THE CONNECTION. Your role as a rehab nursing technician I lets you be the connection between dedication to detail and patient outcomes that exceed expectations. Use your passion for rehabilitation to ensure that patients receive care that sets the standard as you treat patients with compassion and empathy....
-
Ophthalmic Tech I
3 weeks ago
Framingham, United States Tufts Medicine Full timeI. GENERAL SUMMARY: Under the general supervision and guidance of the Clinical Supervisor/Manager, the Ophthalmic Technician I is responsible for facilitating patient care and flow by performing the preliminary work up of the patient exam including history taking and performing a variety of screenings and diagnostic tests necessary for patient care by...
-
Medical Assistant
2 weeks ago
Framingham, Massachusetts, United States Charles River Medical Associates Full timeJob SummaryWe are seeking a highly skilled Medical Assistant to join our team at Charles River Medical Associates. As a Medical Assistant, you will play a vital role in ensuring the smooth operation of our office, providing exceptional patient care, and supporting our physicians and nurses in delivering high-quality medical services.Key Responsibilities...
-
Community Coordinator I
20 hours ago
Framingham, United States WinnCompanies Full timeWinnCompanies is looking for an adaptable and outgoing Community Coordinator I to join our team at Saxonville Village, a 64-unit affordable and elderly housing community located in Framingham, MA.In this role, you will work as a core part of our property management team across Winn's six key outcome areas: Stable Housing, Employment, Education, Health,...
-
Community Coordinator I
2 days ago
Framingham, United States WinnCompanies Full timeWinnCompanies is looking for an adaptable and outgoing Community Coordinator I to join our team at Saxonville Village, a 64-unit affordable and elderly housing community located in Framingham, MA.In this role, you will work as a core part of our property management team across Winn's six key outcome areas: Stable Housing, Employment, Education, Health,...
-
Talent Acquisition Coordinator
4 weeks ago
Framingham, United States DeWinter Group Full timeJob Title: Talent Acquisition Coordinator Contract to HireLocation: Framingham, MA (Hybrid with 3 days onsite) A leading name in the consumer electronics industry is looking for a talented Coordinator to join their HR team. This person will work with the Recruiters and Hiring Managers to support their needs. This will include calendar management, I-9...
-
Talent Acquisition Coordinator
4 weeks ago
Framingham, United States DeWinter Group Full timeJob Title: Talent Acquisition Coordinator Contract to HireLocation: Framingham, MA (Hybrid with 3 days onsite) A leading name in the consumer electronics industry is looking for a talented Coordinator to join their HR team. This person will work with the Recruiters and Hiring Managers to support their needs. This will include calendar management, I-9...
