Compliance Program Manager, Uber Health

About The Role Uber Health strives to remove healthcare roadblocks and enhance patient outcomes for various types of organizations across the healthcare ecosystem, ranging from providers to payers to NEMT brokers. Uber Health's compliance program is designed to ensure compliance with contractual and federal and state regulatory requirements. Uber Health is looking for a sharp, results‑and‑process‑oriented, analytical problem solver to join our Uber Health team under Strategic Operations to support compliance and safety operations. Uber Health's compliance program includes audits, background checks, fraud waste and abuse protections, HIPAA infrastructure, and business continuity planning. At Uber, building healthcare compliance solutions requires a blend of traditional compliance project management and analytics with creative product and operational problem‑solving skills in a tech environment, as well as strong cross‑functional communication. A key part of our program is communicating the value of the program to customers. You will need to be able to quickly understand our business model, ask the right questions, and spot operational gaps and propose improvements. The ideal candidate is both a detailed‑obsessed project manager who loves getting things done, and someone who can thrive in an ambiguous environment and figure out the next steps—creating and documenting the process when none exists. What You'll Do Coordinate and conduct compliance audits of drivers and delivery persons for Uber Health customers and monitoring of subcontractors and timely respond to other ad‑hoc regulatory/compliance requests Ensure documentation of compliance operational procedures, including independently running regular monitoring Build, maintain, communicate and present detailed reporting to cross‑functional teams Strategically develop and refine metrics for compliance monitoring and reporting to identify trends, measure performance and inform program enhancements Build new processes and solutions to solve challenges across the compliance program, working with legal, product, and operations Review and oversee fraud, waste and abuse monitoring activities of earners and delivery persons for Uber Health and reporting of overpayments Monitor and oversee mandatory compliance training for Uber Health employees Translate concepts into executable projects to unlock growth Communicate regularly with internal stakeholders as well as third parties including both customers and vendors Present externally with customers to explain our program and answer questions Partner with marketing and sales enablement to find creative ways to showcase our program with customers Support safety initiatives across Uber Health in partnership with Uber's safety team Basic Qualifications Minimum 3 years of professional experience touching strategy, project analyses, process improvements, or healthcare compliance Knowledge of basic elements of effective compliance program, auditing and monitoring strategies Bachelor's degree An analytical approach and demonstrated data/analytics experience – Excel and Google Sheets proficiency An understanding of basic concepts to interpret and validate data and metrics to ensure they are valid and reliable Preferred Qualifications Healthcare compliance/auditing background is strongly preferred SQL experience preferred Experience in a matrix or tech organization People- and impact-oriented intuition—understanding how processes impact customers, users, and internal colleagues, and caring about it Self‑motivated—biased towards action, works independently, and possesses strong organizational and time‑management skills Project management experience managing projects with multiple external requests, tight deadlines, and sensitive data with clear communication; demonstrated ability to collaborate and influence internal and external stakeholders Balance attention to detail with swift execution—ability to act quickly while maintaining high quality Organized, disciplined, with ability to prioritize and manage multiple projects simultaneously Compensation & Benefits For Chicago, IL-based roles: The base salary range for this role is USD$116,000 per year – USD$128,500 per year. For New York, NY-based roles: The base salary range for this role is USD$129,000 per year – USD$143,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year – USD$143,000 per year. For Washington, DC-based roles: The base salary range for this role is USD$129,000 per year – USD$143,000 per year. For all U.S. locations, you will be eligible to participate in Uber's bonus program, may be offered an equity award & other types of compensation, and will also be eligible for various benefits. More details can be found at the following link: https://www.uber.com/careers/benefits. #J-18808-Ljbffr