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Credit Union Call Center Representative

2 months ago

Naperville, United States The LaSalle Group Full time

Hop into spring with a new job opportunity Our client in Naperville, IL is looking for a Credit Union Call Center Representative to join their team This member-driven credit union provides their clients with 24/7 access to products and services that will help them achieve their financial goals.

Credit Union Call Center Representative Responsibilities:

  • Deliver service to both internal and external members that are in alignment with the credit union's Service Promises
  • Explain and recommend credit union products and services
  • Provide information on new and on-going promotions
  • Address and resolve member problems and complaints
  • Facilitate wire transfer requests, process check orders and provide loan payoff information
  • Process phone transfer requests between share accounts, loan accounts and cross-member accounts
  • Process check withdrawals and loan advance requests
  • Meet daily/monthly departmental productivity standards

Credit Union Call Center Representative Requirements:
  • 1+ years of consecutive experience in a bank, credit union or financial institution
  • Previous work experience in a fast-paced call center environment preferred
  • Strong attention to detail with ability to multitask while speaking with a customer on the phone
  • Excellent verbal and written communications skills, effective listening skills and ability to identify needs through phone conversation


This position is attracting top talent and will move quickly. If you are looking to further your career as a Credit Union Call Center Representative and want to work on a talented team at a growing company, please apply today

Thank you,

Jack Mikolajczyk
Senior Project Manager- Office Services & Customer Service
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.