Sales Manager 2 Gaylord Opryland
2 weeks ago
Job Number 24151806
Job Category Sales & Marketing
Location SFLSALES Southern Region Florida Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
JOB SUMMARY
Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
CANDIDATE PROFILE
Education and Experience:
Required:
• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Preferred:
• 2 years experience selling group business, either at a property or in a sales office.
• Knowledge of property operations, Food and Beverage (F&B).
• Knowledge of the group sales process for all brands and how to close a sale.
• Team-based selling experience.
• Hospitality Management Degree.
CORE WORK ACTIVITIES
Managing Sales Activities
• Handles customer inquiries and leads requests for groups (e.g., Full Service and MSB, 10-99 peak room nights)
• Responds in a timely manner to incoming group/catering opportunities that are within predefined Group Sales parameters.
• Refers opportunities to appropriate sales associate if business is outside these parameters.
• Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.
• Verifies that business is turned over properly and in a timely fashion for quality service delivery.
• Maintains customer loyalty by delivering service excellence throughout each customer experience.
• Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
• Works collaboratively with other sales channels (e.g., Area Sales, on-property resources) to verify sales efforts are coordinated, complementary, and not duplicative.
• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand) and how to sell against them.
• Verifies that business booked is within hotel parameters.
• Closes the best opportunities for each property based on market conditions and individual property needs.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Transfers accurate, complete, and timely information to property in accordance with brand standards.
• Understands and actively utilizes company marketing initiative/incentives to close on business.
• Implements process improvements and best practices.
• Effectively leverages other Group Sales resources and administrative/support staff to achieve personal and team related revenue goals.
• Processes business correspondence and creates contracts and other related booking documentation as required.
• Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
• Established coordinated sales efforts that are complementary and not duplicative.
• Drives customer loyalty through excellent customer service throughout the sales process.
• Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs.
• Builds and strengthens relationships with existing and new customers to enable future bookings.
• Builds and maintains strong working relationships with key internal and external stakeholders.
• Establishes clear expectations for customers and properties throughout the sales process.
• Effectively resolve guest issues that arise as a result of the sales process.
• Brings issues to the attention of Property and Group Sales leadership teams as appropriate.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Must reside within 50 miles of Nashville, TN.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Sales Manager 2 Gaylord Opryland
2 weeks ago
Bethesda, United States Marriott Full timeAdditional Information Property based position focused on Sales opportunities, Previous Sales Experience, Must reside within 50 miles of Nashville, TN.Job Number 24151806Job Category Sales & MarketingLocation SFLSALES Southern Region Florida Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely?...
-
Sales Manager 2 Gaylord Opryland
2 weeks ago
Bethesda, MD, United States Marriott Full timeAdditional Information Property based position focused on Sales opportunities, Previous Sales Experience, Must reside within 50 miles of Nashville, TN.Job Number 24151806Job Category Sales & MarketingLocation SFLSALES Southern Region Florida Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely?...
-
Sales Manager 1 Gaylord Opryland
3 months ago
Bethesda, United States Marriott Full timeAdditional Information Property based position focused on Sales opportunities. Previous Sales Experience. Reside within 50 miles of Nashville.Job Number 24105834Job Category Sales & MarketingLocation SFLSALES Southern Region Florida Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation?...
-
Sales Manager 1 Gaylord Opryland
2 weeks ago
Bethesda, United States Marriott Full timeAdditional Information Property based position focused on Sales opportunities. Previous Sales Experience. Reside within 50 miles of Nashville.Job Number 24105834Job Category Sales & MarketingLocation SFLSALES Southern Region Florida Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation?...
-
Sales Manager 1 Gaylord Opryland
2 weeks ago
Bethesda, MD, United States Marriott Full timeAdditional Information Property based position focused on Sales opportunities. Previous Sales Experience. Reside within 50 miles of Nashville.Job Number 24105834Job Category Sales & MarketingLocation SFLSALES Southern Region Florida Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation?...
-
Bethesda, United States Marriott Full timeAdditional Information Property based position focused on sales opportunities, Previous sales experience, Reside within 50 miles of Chula VistaJob Number 24146872Job Category Sales & MarketingLocation WSWSALES Western SouthWest Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation?...
-
Bethesda, United States Marriott Full timeAdditional Information Property based position focused on sales opportunities, Previous sales experience, Reside within 50 miles of Chula VistaJob Number 24146872Job Category Sales & MarketingLocation WSWSALES Western SouthWest Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation?...
-
Bethesda, MD, United States Marriott Full timeAdditional Information Property based position focused on sales opportunities, Previous sales experience, Reside within 50 miles of Chula VistaJob Number 24146872Job Category Sales & MarketingLocation WSWSALES Western SouthWest Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation?...
-
Sales Manager 2 Centralized Extended Hours MHS
4 weeks ago
Bethesda, United States Marriott International Full timeAdditional Information Remote position focused on group sales opportunities, Previous sales experience, Nights Weekends, PST preferred.Job Number 24142639Job Category Sales & MarketingLocation Sales Support East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJOB...
-
Sales Manager 2 JW Marriott San Antonio Hill
2 weeks ago
Bethesda, United States Marriott Full timeAdditional Information Remote position for JW portfolio sales opportunities, Previous sales experience, Preference to reside in Mid America States.Job Number 24147601Job Category Sales & MarketingLocation CNWSALES Central Northwest Sales Office, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely?...
-
Sales Manager 2 JW Marriott San Antonio Hill
2 weeks ago
Bethesda, United States Marriott Full timeAdditional Information Remote position for JW portfolio sales opportunities, Previous sales experience, Preference to reside in Mid America States.Job Number 24147601Job Category Sales & MarketingLocation CNWSALES Central Northwest Sales Office, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely?...
-
Finance and Sales Manager
5 days ago
Bethesda, United States Chevychaseacura Full timeAre you seeking an opportunity to advance your automotive career and unlock your full potential? Are you frustrated with sales managers negatively affecting your earnings and customer satisfaction? Do you desire greater control over the sales process to ensure efficiency and productivity?If this resonates with you, we would love to hear from you.We are...
-
Finance and Sales Manager
13 hours ago
Bethesda, Maryland, United States Chevychaseacura Full timeJob SummaryWe are seeking an experienced Automotive Sales and Finance Director to join our team at Chevy Chase Acura. As a key member of our sales and finance team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring a seamless buying experience for our customers.Key ResponsibilitiesDesking and Rate Quotes: Handle...
-
Senior Vice President of Technology Solutions
2 weeks ago
Bethesda, Maryland, United States Marriott Full timeJob OverviewPOSITION SUMMARYWe are seeking a strategic leader who excels in relationship management and demonstrates innovative thinking by utilizing a robust background in technology and operational excellence. This role is pivotal in guiding the technology team to meet significant business objectives while prioritizing team development, stakeholder...
-
Sales Manager 2 JW Marriott San Antonio Hill
2 weeks ago
Bethesda, MD, United States Marriott Full timeAdditional Information Remote position for JW portfolio sales opportunities, Previous sales experience, Preference to reside in Mid America States.Job Number 24147601Job Category Sales & MarketingLocation CNWSALES Central Northwest Sales Office, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely?...
-
Sales and Service Manager
3 days ago
Bethesda, Maryland, United States Williams-Sonoma, Inc. Full timeAbout the RoleWe're seeking a highly skilled and motivated Sales and Service Manager to join our team at Williams-Sonoma, Inc. As a key member of our management team, you will play a critical role in driving sales growth, delivering exceptional customer experiences, and leading a high-performing sales team.Key ResponsibilitiesLead Sales Team to Excellence:...
-
Client Management Sales Representative
3 days ago
Bethesda, United States MDMS Recruiting LLC Full timeClient Management Sales RepresentativeLocation: Remote Preferred Candidates: Washington DC Virginia Maryland areaCompany Overview: We are a leading company in the construction industry dedicated to providing innovative solutions and exceptional service to our clients. We are seeking a motivated and resultsdriven Client Management Sales Representative to join...
-
Sales Manager 1 Southwest MHS Resorts
7 days ago
Bethesda, United States Marriott Full timeAdditional Information Remote position for Resorts sales opportunities. Previous sales experience. Preference to reside in Southern CA, AZ, NV.Job Number 24157028Job Category Sales & MarketingLocation WSWSALES Western SouthWest Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation?...
-
Sales Manager 1 Southwest MHS Resorts
7 days ago
Bethesda, United States Marriott International Full timeAdditional Information Remote position for Resorts sales opportunities. Previous sales experience. Preference to reside in Southern CA, AZ, NV.Job Number 24157028Job Category Sales & MarketingLocation WSWSALES Western SouthWest Sales, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? YRelocation?...
-
Area Sales Manager
2 months ago
Bethesda, Maryland, United States B.F. Saul Company Hospitality Group Full timeB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western...
