End User Support Specialist

3 weeks ago


seattle, United States CDW Full time

***3rd Party inquiries will not be acknowledged***


CDW is supporting a customer in Seattle on an immediate contract need. They are searching for an experienced End User Support Analyst to join their team onsite in Seattle.


Responsibilities -


  • The IT Workplace Solutions Analyst supports day-to-day technology services, focusing on end-user devices, software management, and collaboration tools like Microsoft 365.
  • Responsibilities include managing hardware (e.g., laptops, desktops), conference room tech, and workplace troubleshooting while maintaining security standards and device refreshes.
  • The role collaborates with teams on projects, ensures SLA compliance, and drives continuous improvement.



Required Skills -



  • Requires strong technical skills in Microsoft, Adobe, VoIP, VPN, network services, and imaging tools (SCCM/Munki).
  • Excellent troubleshooting, communication, and customer service abilities.



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