Guest Services Agent
2 months ago
Hourly Rate: $24.21
JOB STATUS: Casual/On-Call
Are you looking for a place where meaningful moments are made together?
At Aqua Aston Hospitality (AAH), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
- *Benefit Eligibility will vary by position
Site Specific Perks
- Free on-site parking
- Complimentary coffee and tea
- Employee breakroom amenities (refrigerator, microwave)
- Quarterly celebrations and awards
- Local restaurant discounts
- Discounted theme park tickets and rental cars
- Community service opportunities
- Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
- Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
- Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc.)
- Follow up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
- Answers telephone calls and routes calls to the proper department as applicable.
- May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards
- Welcome and greet guests and anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
To Become a Guest Services Agent at AAH:
- Available to work various shifts, holidays, and both weekend days.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
-
Guest Service Agent
4 months ago
Vero Beach, United States Benchmark Costa d' Este Beach Resort & Spa Full timeCome be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your...
-
Guest Services Agent
2 months ago
Pismo Beach, United States Quorum Hotels Full timeDescriptionThe Inn at the Pier, Curio Collection by Hilton is looking for Guest Services Agentsto join the team! The Guest Services Agents check are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include...
-
Guest Services Agent
4 weeks ago
Vero Beach, Florida, United States Benchmark Costa d' Este Beach Resort & Spa Full timeUnlock Your Potential as a Guest Services AgentBenchmark Costa d'Este Beach Resort & Spa is seeking a highly motivated and engaging Guest Services Agent to join our team. As a key member of our front desk team, you will be responsible for creating a warm and welcoming experience for our guests from the moment they arrive.Your Key Responsibilities:Provide...
-
Guest Services Agent
3 weeks ago
Miami Beach, Florida, United States Hampton Inn Miami Beach Full timeJob Title: Guest Services AgentAt Hampton Inn Miami Beach, we are seeking a highly skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide attentive and courteous service to...
-
Guest Services Agent
5 months ago
Fernandina Beach, United States Innisfree Hotels Full timeInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Springhill Suites Amelia Island Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all...
-
Guest Services Agent
2 months ago
Myrtle Beach, United States Innisfree Hotels Full timeInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Holiday Inn Resort Surfside Beach Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all...
-
Guest Services Agent
6 months ago
Fernandina Beach, United States Innisfree Hotels Full timeInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Springhill Suites Amelia Island Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all...
-
Guest Services Agent
4 months ago
Orange Beach, United States Innisfree Hotels Full timeInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Hilton Garden Inn Orange Beach Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all...
-
Guest Services Agent
4 weeks ago
Myrtle Beach, United States Grand Palms Resort Full timeJob DetailsJob Location Grand Palms Resort - Surfside Beach, SC Position Type Full Time DescriptionPosition Summary The Front Desk Agent will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio...
-
Guest Services Director
3 weeks ago
Clearwater Beach, United States Evolution Parking & Guest Services Full timeJob SummaryThe Guest Services Manager will oversee all aspects of parking operations, including valet parking, Forbes guest service standards, client relationships, team member performance, budget, revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. This role is responsible for maintaining and...
-
Guest Service Agent-1
5 months ago
Vero Beach, United States Benchmark Costa d' Este Beach Resort & Spa Full timeCome be a part of something bigger! Benchmark Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your...
-
Guest Service Agent
4 weeks ago
Miami Beach, Florida, United States Sonesta International Hotels Full timeJob SummaryThe Guest Services Agent is a vital member of the hotel team, responsible for delivering exceptional service to our guests. As the first point of contact, you will represent the Sonesta brand and ensure a seamless experience for our guests.Key ResponsibilitiesProvide exceptional service to guests, responding to their needs and resolving any issues...
-
Guest Services Agent
3 months ago
Panama City Beach, United States Innisfree Hotels Full timeInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Beachside Resort PCB Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all guests and...
-
Guest Service Agent
1 month ago
Panama City Beach, United States Innisfree Hotels Full timeInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Bikini Beach Resort PCB Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival. A Guest Service Agent, is responsible for accommodating all guests and...
-
Assistant Guest Services Manager
3 weeks ago
Myrtle Beach, South Carolina, United States Evolution Parking & Guest Services Full timeJob Title: Assistant Guest Services ManagerEvolution Parking & Guest Services is seeking a highly skilled Assistant Guest Services Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to valet operations.Key...
-
Guest Service Agent
7 months ago
West Palm Beach, United States Hilton Hotels & Resorts Full timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Agent, Guest, Service, Hospitality, Retail
-
Guest Service Agent
4 days ago
West Palm Beach, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0B4OP [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
-
Guest Service Agent
4 weeks ago
Newport Beach, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Guest Services Agent-1
4 months ago
Vero Beach, United States Benchmark Costa d' Este Beach Resort & Spa Full timeCome be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your...
-
Guest Service Agent
2 months ago
Huntington Beach, United States Kimpton Hotel Full timeWhy We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...