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Call Center

1 month ago

Kissimmee, United States Exploria Resorts Full time
Join Our Team at Exploria ResortsPosition: Call Center Collection AgentAre you driven by success and ready to seize a lucrative opportunity? We're currently hiring detail-oriented individuals to join our incentive-based collection team. While prior experience in customer service and collections is beneficial, we're eager to train individuals who possess the right attitude and enthusiasmCompensation:- $16 per hour, with an added $2,000 - $3,000 monthly performance-based incentive potential- New Hire guarantee of $800 performance incentive for the first three full calendar months of employmentHours/Shift:- Monday - Friday (3 days will be an 8 am-5 pm shift, 2 days will be a 10 am-7 pm shift)- Every other Saturday (If you work on Saturday your day off will be during the week).- Sundays: Always off*Subject to change based on business needsWhat Does Exploria Resorts Have to Offer?Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including:
  • Health insurance with HSA and FSA options
  • Dental Insurance
  • Vision Insurance
  • Life/AD&D insurance
  • Short Long-Term Disability coverage
  • 401(k)
  • PTO
  • Paid Holidays
  • Employee Referral Program
  • Employee and Family Discounts
  • Growth opportunities, and more
Key Requirements:
  • Clear communication skills, both oral and written, to convey information effectively.
  • Exceptional customer service abilities, ensuring 100% customer satisfaction.
  • Quick and accurate decision-making skills to evaluate alternative courses of action.
  • Ability to manage multiple priorities efficiently and adapt to the fast-paced nature of our business.
  • Demonstrated ability to influence others positively.
  • Professional and friendly demeanor, representing our company values.
  • Flexible schedule to accommodate business needs.
Qualifications and Skills:
  • Strong communication and negotiation skills.
  • Good time management and organizational skills.
  • Bilingual Spanish is highly preferred.
  • Enthusiastic, energetic, and self-motivated.
If you're ready to embark on a rewarding career path and contribute to our success, apply nowRequiredPreferredJob Industries
  • Hotel & Hospitality