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Manager, Tech Advisory and Delivery

3 months ago

Durham, United States Boston Consulting Group Full time

Locations: Atlanta | Austin | Boston | Chicago | Dallas | Denver | Houston | Miami | Nashville | Summit | New York | Philadelphia | Pittsburgh | Durham | Washington

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

About BCG Platinion

BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.

What You'll Do

  • As a manager, you'll be given end-to-end responsibility for the larger and more complex 'modules' within a BCG project and begin to develop specialized knowledge to help you solve our clients' problems. You'll work on a variety of digital topics, applying generalist consulting skills to strategic digital & technology questions. Working together with clients to understand their issues, you'll create strategies for change, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. Given your role in leading larger and more complex 'modules', you will manage, support, and coach more junior team members in addition to also serving as an individual contributor yourself. Our consultants within the Tech & Digital Advantage (TDA) Chapter are an integral part of BCG's core consulting team; we work side-by-side with all practice areas to create value and competitive advantage for our clients. You'll help your clients answer questions such as 'How will AI disrupt my business model?', 'How can businesses use data and analytics to create highly personalized outreach delivered through a seamless omnichannel experience?', 'How can I ship higher quality digital services to my customers faster by using agile?' and many more.

What You'll Bring

Tech Advisory & Delivery Managers at BCG Platinion are:

  • Technical experts. They are critical thinkers and have extensive IT expertise that drives innovation for our clients, rooted in practicality.
  • Data-driven storytellers. They gather information, evaluate against their expertise and build clear, insightful paths for clients.
  • Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams.
  • Comfortable with ambiguity. They know the path forward isn’t always well-defined. They are comfortable and confident working through the unknown.
  • Change agents. They know how to make change happen across an organization across all levels - from executives to individual contributors and IT practitioners. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices.
  • Influencers. They build strong relationships to build trust and influence stakeholders. They are able to effectively communicate across Business & IT stakeholders in order to influence positive change. Agile advocates. They are versed in Agile methodologies and use their expertise to strategically tackle difficult challenges and implement change.


You’re Good At:

Expertise

  • Supporting digital transformation efforts by developing a digital strategy around:
    • Data and digital analytics platforms
    • Cloud infrastructure and technologies
    • Data management capabilities
    • Business IT architecture
    • Software and product management (including Agile ways of working)
    • Tech, Enterprise Architecture and Data Governance
  • Experience with a wide breadth of tech / digital offerings, including but not limited to:
    • Developing roadmaps and current state assessments for IT organizations in large companies across various industries
    • Orchestrating technical program delivery across business stakeholders, complex vendor landscapes and technology ecosystems
    • IT Benchmarking and recommendations for IT cost take-out initiatives
    • Developing future state IT vendor landscape, vendor assessments/selections automation, tech cost benefits analysis, eCommerce, platform valuation and design
    • Supporting IT functions during mergers and acquisitions, including the functional and technical transformation of an organization’s IT department
    • Communicating the differences and benefits between multiple cloud computer providers and strategies for migrating from on-premise architecture
    • Utilizing working knowledge and experience with GenAI and its potential use cases and client implications to deliver both practical and visionary solutions
  • Optimizing business and IT processes within complex and heavily matrixed organizations and effectively communicating a path forward for clients and internal stakeholders
  • Delivering data and digital platforms using techniques such as Agile, DevSecOps, and Cloud native architectures

ERP and packaged software experience

  • Designing and implementing feasibility studies as well as recommending various software and platforms vendors within ERP systems and other packaged software
  • Considering data and integration related to the business needs and ERP systems and other packaged software
  • Managing large-scale ERP and IT projects / programs including overseeing quality assurance, deployment and all other key SDLC activities

Written communication

  • Leading the creation of client-specific strategic materials, surfacing key insights gathered from technical experts and observations
  • Effectively codifying messaging and data into presentable materials and being comfortable delivering communications output in an efficient manner - accuracy and speed are critical to the success of fast-paced, high-profile projects
  • Synthesizing wide-ranging conversations, artifacts and best practices into clear, action-oriented recommendations
  • Assisting with business development through writing proposals, scoping projects
  • Contributing to our thought leadership through written publications and speaking at events and conferences

Presentation and Facilitation

  • Presenting materials, case updates and escalations to client and internal teams
  • Facilitating technical and strategic working sessions and workshops with both client and internal teams
  • Providing direction on key work items and feedback to other team members
  • Building relationships with key clients

Team Management

  • Manage junior team members by defining and organizing their "module", helping them structure their work and associated analyses
  • Mentor and coach junior team members by building mutual development agreements and manufacturing opportunities for them to grow and develop along explicitly defined objectives
  • Provide quality assurance oversight - Review junior team members’ output for overall correctness, level of insight, clarity of message, etc.
  • Promote an overall positive experience for junior staff
  • Serve as a role model by actively demonstrating and living BCG’s Culture and Values

You Bring:

  • Bachelors or Master degree in information technology, computer science, economics, supply chain, logistics or system engineering, business management/administration, or relevant field
  •  5-8 years of practical experience in IT/ERP consulting, professional software development, product and program implementation. Preferred experience with at least one of the following:
    • Custom software solutions
    • Ecommerce platforms
    • Cloud platforms
    • SAP
    • Salesforce
    • Oracle (Financials, NetSuite, Fusion, JD Edwards, PeopleSoft, etc.
  • Preferred Experience: 2+ years of professional consulting experience in the execution and management of technology or strategic management consulting at a leading consulting firm
  • Exceptional learning and ramp up skills, especially on IT topics concerning data and digital platforms with the expectation of mastering and applying the BCG framework for data and digital platforms BCG’s client portfolio
  • Excellent communication and presentation skills:
    • Exceptional savviness in navigating potentially challenging senior stakeholders in sensitive situations
    • High EQ and self-awareness, high index on confidence and persuasiveness
    • Ability to act as a trusted advisor and influence clients and BCG case leadership teams
  • Outstanding ability to work creatively, autonomously, analytically, in a fast-paced problem-solving environment with a focus on customer and results
  • Willingness to travel around the globe to work with clients and BCG teams. At times, this role may involve up to 80% travel to client sites and BCG offices. The amount of travel will depend on client needs and nature of projects

The companies that are winning the digital future are those that embrace digital diversity: diverse perspectives, diverse skills, and diverse capabilities. BCG's digital teams reflect this diversity, combining digital-savvy business consultants and industry experts with a full spectrum of digital specialists.As you collaborate with BCG Associates, Consultants, and Principals, you will increase your understanding of complex business problems from a wide range of perspectives and develop new skills. At the same time, you'll partner with senior clients, taking on the role of trusted advisor, and work at all levels of the client organization to find and execute value creation strategies that result in game changing outcomes for our clients.

Additional info

What We Offer:

At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including:

  • An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.
  • A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment.

FOR U.S. APPLICANTS:

The first year base compensation for this role is $180,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks.

All our plans provide best in class coverage:

  • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
  • $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
  • Dental coverage, including up to $5,000 (USD) in orthodontia benefits
  • Vision insurance with coverage for both glasses and contact lenses annually
  • Reimbursement for gym memberships and other fitness activities
  • Fully vested retirement contributions made annually, whether you contribute or not
  • Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
  • Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

To learn more about our employee benefit please check our BCG Benefits page.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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