Intake Coordinator
1 week ago
This position is responsible to provide administrative leadership to clinical staff and conduct high volume psychosocial and psychiatric services to children in a comprehensive community and hospital based outpatient mental health clinic. Responsible to obtain pertinent information through intake on the telephone for new patient appointments, make the appropriate assignment in the multiple specialty clinics including Mood Disorders, Neuro psychological testing, Infant and Toddler, Eating Disorder, OCD/Tourette's, Anxiety and ADHD.Qualifications:Minimum Work Experience4 years of related experience (Required) Previous experience in mental health intake. (Required) Required Skills/KnowledgeExcellent customer service skills.Experience in healthcare setting preferred and computer knowledge necessary.Excellent verbal, interpersonal, and telephone skills required.Knowledge of medical terminology and CPT-4/ICD-9 coding preferred.Detail oriented, organized individual with demonstrated ability to prioritize, problem-solve and follow through.Working knowledge of mental health third party payers, eligibility requirements and ability to discuss medical and mental health benefits.Ability to make appropriate new patient assignments to clinician based on specialty clinic and/or refer to other medical health services both at Children's Hospital and other community mental health resources.Should have knowledge of computer database entry .Knowledge of charge entry and/or front desk operations.Functional AccountabilitiesInsurance Authorization Verify insurance eligibility for anticipated services using any verification system (EVS, Envoy, MAMSI On-line, DIV A, ACEDS) and/or call insurance companies as appropriate. Coordinate patients, physicians and insurance companies to fulfill authorization requirements, facilitate document submission and communicate outcomes. Obtain authorization from insurance companies as appropriate; document authorization in Account Notes and appropriate fields. Patient Services Obtain required clinical and financial information by conducting telephone intake; mail packet of information to families after initial phone intake; enter intake information into database. Greet patient, parent and staff in courteous and consumer-oriented manner; complete computer aided, on-line registration screen with parent/guardian via telephone or in person; schedule patient for appointment with physician, nurse or technical personnel using the on-line scheduling system. Discuss co-payment or payment-in-full requirements. Patient Triage Appropriately triage treatment needs based on department guidelines. Refer requests to other medical, mental health services both at Children's National Medical Center and other community mental health resources when appropriate based on departmental guidelines. Assign cases to intake staff by clinical specialty after receipt of packets. Monitor wait list and assignment of cases to clinicians. Peer and Staff Training Provide expertise to peers throughout the institution regarding protocols governing their specific department. Train COR staff on insurance, registration and scheduling requirements for the patients in their department. Provide input to manager about the registration errors for ongoing training purposes. Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Organizational AccountabilitiesMonthly Reports Provide data for calculation of monthly statistical reports of intake calls and scheduled appointments for management. Organizational Commitment/Identification Partner in the mission and upholds the core principles of the organization Committed to diversity and recognizes value of cultural ethnic differences Demonstrate personal and professional integrity Maintain confidentiality at all times Customer Service Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things
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Intake Coordinator
4 weeks ago
Rockville, United States Community Options Full timeCommunity Options, Inc.is a national non-profit agency providing services to individuals with disabilities in 12 states. We are currently seeking an Intake Coordinator in Rockville, MD. The Intake Coordinator is the point person responsible for the overall coordination and facilitation of program admissions. This person is responsible for the admission...
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Intake Coordinator
4 months ago
Rockville, United States Community Options Full timeDescription Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.We are currently seeking an Intake Coordinator in Rockville, MD. The Intake Coordinator is the point person responsible for the overall coordination and facilitation ofprogram admissions. This person is responsible for the...
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Intake Coordinator
4 weeks ago
Rockville, Maryland, United States Children's National Hospital Full timeJob SummaryWe are seeking a highly skilled and experienced Intake Coordinator to join our team at Children's National Hospital. This is a critical role that requires strong administrative leadership and clinical expertise to provide high-quality services to children and families.Key ResponsibilitiesConduct high-volume psychosocial and psychiatric services to...
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Intake Coordinator
1 month ago
Rockville, Maryland, United States Community Options Full timeJob Title: Intake CoordinatorCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking an Intake Coordinator in Rockville, MD to coordinate and facilitate program admissions.Responsibilities:Collect and upload necessary admission documentation, such as SSA award letters, birth...
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Intake Coordinator
4 weeks ago
Rockville, United States Children's National Health System Full timeDescription This position is responsible to provide administrative leadership to clinical staff and conduct high volume psychosocial and psychiatric services to children in a comprehensive community and hospital-based outpatient mental health clinic. Responsible to obtain pertinent information through intake on the telephone for new patient appointments,...
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Intake Coordinator
7 days ago
Rockville, Maryland, United States Children's National Health System Full timeJob SummaryThis position is responsible for providing administrative leadership to clinical staff and conducting high-volume psychosocial and psychiatric services to children in a comprehensive community and hospital-based outpatient mental health clinic.Key ResponsibilitiesObtain pertinent information through intake on the telephone for new patient...
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Intake Coordinator
2 weeks ago
Rockville, Maryland, United States Children's National Hospital Full timeJob SummaryThis role provides administrative leadership to clinical staff and conducts high-volume psychosocial and psychiatric services to children in a comprehensive community and hospital-based outpatient mental health clinic. The successful candidate will be responsible for obtaining pertinent information through intake on the telephone for new patient...
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Law Firm Intake Coordinator
2 weeks ago
Rockville, Maryland, United States The Law Offices of Josephia Rouse Full timeJob Title: Law Firm Intake SpecialistWe are seeking a highly skilled and empathetic individual to join our team as a Law Firm Intake Specialist. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless onboarding experience, and contributing to the firm's sales potential.Key...
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Intake Coordinator
4 weeks ago
Rockville, United States Children's National Hospital Full timeThis position is responsible to provide administrative leadership to clinical staff and conduct high volume psychosocial and psychiatric services to children in a comprehensive community and hospital-based outpatient mental health clinic. Responsible to obtain pertinent information through intake on the telephone for new patient appointments, make the...
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Law Firm Intake Coordinator
1 month ago
Rockville, Maryland, United States The Law Offices of Josephia Rouse Full time{"title": "Intake Specialist", "description": "Key ResponsibilitiesThe Intake Specialist plays a crucial role in optimizing the firm's sales process and ultimately contributes to its overall success.Key responsibilities include:Organizing paperwork and performing data entry in our case management system to streamline new client onboarding and current client...
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Law Firm Intake Coordinator
2 weeks ago
Rockville, Maryland, United States The Law Offices of Josephia Rouse Full timeLaw Firm Intake SpecialistWe are seeking a highly skilled and empathetic individual to join our team as a Law Firm Intake Specialist. As a key member of our team, you will play a crucial role in connecting with our clients, providing exceptional customer service, and ensuring a seamless onboarding experience.Key Responsibilities:Evaluate prospective client...
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Law Firm Intake Coordinator
3 weeks ago
Rockville, Maryland, United States The Law Offices of Josephia Rouse Full timeLaw Firm Intake SpecialistWe are seeking a highly skilled and empathetic Law Firm Intake Specialist to join our team at The Law Offices of Josephia Rouse. As a key member of our sales team, you will play a crucial role in enhancing our firm's sales potential by effectively screening and filtering potential new clients.Key Responsibilities:Organize paperwork...
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Intake Operations Manager
2 weeks ago
Rockville, Maryland, United States Behavioral Framework LLC Full timeJob Title: Intake ManagerJob Summary:The Intake Manager plays a crucial role in ensuring seamless communication and operational excellence within our organization. This position oversees the intake team and process, ensuring timely and efficient handling of all new client communication, appointment management, document management, data entry, and overall...
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Law Firm Intake Coordinator
2 months ago
Rockville, Maryland, United States The Law Offices of Josephia Rouse Full timeAbout The Law Offices of Josephia RouseWe are a rapidly-growing law practice seeking a full-time legal intake specialist to enhance our sales potential by effectively screening and filtering Potential New Clients (PNCs).Key Responsibilities:Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current...
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Referral/Intake Nurse-LPN
2 weeks ago
Vernon Rockville, United States ECHN Full timeNEW HIRE SIGN ON BONUS ELIGIBLE POSITION - $5K! # General Summary of Duties: Responsible for the accurate process of referral/intake services. # Supervision Received: Reports directly to the Referral Center Coordinator and Vice President of Business Development. # Supervision Exercised: None. # Typical Physical Demands:# Requires prolonged sitting, requires...
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Coordinator, BOE Constituent Services
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Rockville, United States Montgomery County Public Schools Full timeJob Description SUMMARY DESCRIPTION: Under direction of the Ombudsman, the Coordinator of Board of Education (BOE) Constituent Services (Coordinator) monitors and coordinates the management system for inquiries, comments or concerns sent to the Board and serves as the Board's contact for stakeholders requesting information about policies, programs or...
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Referral/Intake Nurse-LPN
4 weeks ago
Vernon Rockville, United States ECHN Full timeNEW HIRE BONUS ELIGIBLE POSITION- $5K POSITION SUMMARY: Responsible for the accurate process of referral/intake services. EDUCATION/COMPETENCIES: Licensed Practical nurse or Registered Nurse Possession of a current license to practice as a licensed practical nurse or registered nurse in the State of Connecticut.# Possession of an individual malpractice...
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Patient Service Coordinator
2 months ago
Rockville, United States MedStar Health Full timeGeneral Summary of PositionJob Summary: MedStar Health is looking for a Patient Service Coordinator to join our team in LaPlata, MD!As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information,...
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Patient Service Coordinator
4 weeks ago
Rockville, United States Medstar Full timeGeneral Summary of PositionJob Summary:MedStar Health is looking for a Patient Service Coordinator to join our team in LaPlata , MD !As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information,...
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Patient Service Coordinator
14 hours ago
Rockville, United States MedStar Health Full timeGeneral Summary of PositionJob Summary: MedStar Health is looking for a Patient Service Coordinator to join our team in Rockville, MD!As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information,...