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Street Outreach Program Manager
2 months ago
Street Outreach Program Manager
Street OutReach Program.
General Responsibilities
? Consistently initiate communication and be responsive with supervisor on program activities
? Manage hiring, training, supervision and evaluation of staff in conjunction with HR
? Monitor staff time sheets and other personnel related paperwork such as performance reviews
? Ensure clear, detailed, organized, timely and objective record keeping of program activities
? Monitor and ensure compliance with contractual requirements, particularly administrative tasks that
include timely data entry into HMIS for assessments, contacts and case notes
? Use and train on Motivational Interviewing, conflict resolution, de-escalation and harm reduction
? Provide reflective listening, empathy, encouragement, accountability and support
? Ensure completion of all program paperwork and protocols by deadlines
? Collaborate with the organization and operation of all volunteer and in-kind donation activities
? Facilitate weekly staff meetings, professional development and attend service provider meetings
? Collaborate with intra-agency staff/programs and providers to offer cohesive network of support
? Manage timely and accurate HMIS data entry, contacts and online assessments
Education, Abilities, Competencies and Experience Required
? High School Diploma
? Excellent communication skills, including oral and written communication
? Ability to manage multiple tasks
? Bilingual preferred (Spanish-English preferred)
? Excellent computer skills, including Google Applications and Microsoft Office software
? Punctual, consistent attendance, organized and detail oriented
? Ability to be resourceful and proactive in dealing with all types of issues that may arise
? Ability to take initiative and work independently
? Sensitive and understanding of the homeless population, including those with disabilities
? Valid Driver’s License
? Narcan trained
? CPR/First aid certified
