Customer Service Professional

3 weeks ago


Duluth, Minnesota, United States Arrow Exterminators Full time
About Us

At Arrow Exterminators, we're a leading provider of pest control services in the US. Founded in 1964, our company is dedicated to protecting the health and property of our customers while maintaining a family-friendly atmosphere that fosters career growth opportunities.


Job Summary

We're seeking an exceptional Customer Service Representative to join our team. As a key member of our customer-facing staff, you'll be responsible for providing top-notch service to our valued customers, resolving their pest-related concerns, and ensuring their satisfaction with our services.


Key Responsibilities
  • Fielding calls from customers, addressing their inquiries, and providing solutions to their pest-related issues.
  • Scheduling services, updating customer files, and ensuring accurate records.
  • Working closely with technicians to ensure seamless execution of services and timely completion of tasks.

Requirements
  • A high school diploma or equivalent.
  • Proficiency in Microsoft Office Suite.
  • Able to maintain a professional appearance and work in a fast-paced environment.
  • Willingness to work minimal overtime as needed.

Benefits
  • Competitive pay with a salary range of $45,000 - $65,000 per year.
  • Excellent benefits package, including 3 different insurance plans, 401(k) with company match, health savings account, pet insurance, 1 full week of vacation, and 9 paid holidays.
  • Ongoing training and development opportunities to enhance your skills and career growth.


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