Customer Service Professional
3 weeks ago
At Arrow Exterminators, we're a leading provider of pest control services in the US. Founded in 1964, our company is dedicated to protecting the health and property of our customers while maintaining a family-friendly atmosphere that fosters career growth opportunities.
Job Summary
We're seeking an exceptional Customer Service Representative to join our team. As a key member of our customer-facing staff, you'll be responsible for providing top-notch service to our valued customers, resolving their pest-related concerns, and ensuring their satisfaction with our services.
Key Responsibilities
- Fielding calls from customers, addressing their inquiries, and providing solutions to their pest-related issues.
- Scheduling services, updating customer files, and ensuring accurate records.
- Working closely with technicians to ensure seamless execution of services and timely completion of tasks.
Requirements
- A high school diploma or equivalent.
- Proficiency in Microsoft Office Suite.
- Able to maintain a professional appearance and work in a fast-paced environment.
- Willingness to work minimal overtime as needed.
Benefits
- Competitive pay with a salary range of $45,000 - $65,000 per year.
- Excellent benefits package, including 3 different insurance plans, 401(k) with company match, health savings account, pet insurance, 1 full week of vacation, and 9 paid holidays.
- Ongoing training and development opportunities to enhance your skills and career growth.
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Customer Service Professional
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