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Field Service Team Lead

1 month ago

Janesville, United States GEA Full time

GEA is seeking a highly motivated and experienced Field Service Team Lead to oversee field service operations in the USA. The successful candidate will be responsible for leading and directing the day-to-day activities of the field service teams, ensuring the highest standard of service delivery, customer satisfaction, and operational excellence.

  • Lead and direct the day-to-day activities of the field service teams
  • Manage the schedule for service work and provide technical support
  • Identify areas of improvement and propose corrective actions
  • Drive growth of the service business and support the development and implementation of the Service Strategy
  • Manage the synergetic collaboration with relevant interfaces and foster exchange of best practices

Qualifications:

  • Associates Degree or University Degree in Engineering/Business Administration or equivalent educational level
  • 3-5 years' relevant experience and knowledge of the specific market and applications in the food, beverage, and pharmaceutical industries
  • Strong leadership, communication, and customer service skills
  • Capability for 40-50% travel