Business Development Manager

1 week ago


Florence, United States CarTown Kia USA Florence Full time

Car Town Kia USA has had the privilege of serving the Florence community since 2010. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. Our new state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.

We're one of the few operators in the industry that's growing today, and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality.

Benefits:

  • 401k
  • Health Insurance
  • Paid Training
  • Promotion from within
  • Vacation Pay
  • Paid Sick days
  • Competitive Compensation

Responsibilities:

  • Oversee incoming leads for sales department
  • Hire, train, and manage the employees in BDC
  • Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
  • Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
  • Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
  • Direct customers to product information resources, including those available on the internet
  • Check email frequently and respond to inquiries immediately
  • Responsible for making outbound sold and unsold follow-up calls
  • Be available to respond to phone AND email inquiries in a professional, well-spoken manner
  • Meet and exceed goals each monthly and quarter
  • Set goals for employees to meet and exceed each month and quarter
  • Weekly meetings for your employees to go over calls and help improve the department results

Qualifications:

  • Good verbal and written communication skills
  • Previous experience in BDC and as a manager is a must
  • Proficient with Microsoft Word, Excel, and Outlook
  • Time management, prioritization skills, and the ability to multi-task are required
  • Self-motivated and goal oriented
  • Ability to hit sales quotas and closing percentages
  • High School Diploma or equivalent, some college preferred
  • Must have a clean & valid driver’s license


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