![CarTown Kia USA Florence](https://media.trabajo.org/img/noimg.jpg)
Business Development Manager
1 week ago
Car Town Kia USA has had the privilege of serving the Florence community since 2010. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. Our new state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.
We're one of the few operators in the industry that's growing today, and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality.
Benefits:
- 401k
- Health Insurance
- Paid Training
- Promotion from within
- Vacation Pay
- Paid Sick days
- Competitive Compensation
Responsibilities:
- Oversee incoming leads for sales department
- Hire, train, and manage the employees in BDC
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Responsible for making outbound sold and unsold follow-up calls
- Be available to respond to phone AND email inquiries in a professional, well-spoken manner
- Meet and exceed goals each monthly and quarter
- Set goals for employees to meet and exceed each month and quarter
- Weekly meetings for your employees to go over calls and help improve the department results
Qualifications:
- Good verbal and written communication skills
- Previous experience in BDC and as a manager is a must
- Proficient with Microsoft Word, Excel, and Outlook
- Time management, prioritization skills, and the ability to multi-task are required
- Self-motivated and goal oriented
- Ability to hit sales quotas and closing percentages
- High School Diploma or equivalent, some college preferred
- Must have a clean & valid driver’s license
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