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Customer Service Specialist

2 months ago


waukesha, United States Fletcher Arms Full time

Company Description

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Role Description

This is a full-time on-site role for a Customer Service Specialist at Fletcher Arms in Waukesha and Pewaukee, WI. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering exceptional customer service on a daily basis.


Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Phone Etiquette and Customer Experience skills
  • Strong interpersonal and communication skills
  • Ability to empathize and problem-solve effectively
  • Attentiveness to customer needs and concerns
  • Experience in a customer-facing role is preferred
  • Must be 21+