We have other current jobs related to this field that you can find below
-
Pet Host
2 days ago
St Louis, Missouri, United States No Leash Needed Full timeJob SummaryNo Leash Needed is seeking a highly skilled and compassionate Pet Host to join our team. As a Pet Host, you will be the first point of contact for our clients and their pets, providing exceptional customer service and ensuring a seamless experience for all.Key ResponsibilitiesCustomer Service: Provide top-notch customer service to clients and...
-
Pet Host
4 weeks ago
St Louis, United States No Leash Needed Full timePosition Overview: At No Leash Needed, we believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent...
-
Pet Host
1 month ago
St Louis, United States No Leash Needed Full timePosition Overview: At No Leash Needed, we believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent...
-
Pet Host
2 months ago
St Louis, United States No Leash Needed Full timePosition Overview: At No Leash Needed, we believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent...
-
Pet Groomer
2 months ago
Lake St Louis, United States No Leash Needed Full timeThe Pet Groomer is a commission-based position within the Resort and reports directly to the General Manager. We believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is...
-
Canine Care Coordinator
5 days ago
St Louis, Missouri, United States No Leash Needed Full timePosition Overview: At No Leash Needed, we are dedicated to our mission of "Pet Lovers Delighting Pet Lovers". We embody this ethos through our core values of being Playful, Passionate, Personal, and Professional. The ideal candidate for this role will be a team-oriented individual who is self-driven, receptive to guidance, possesses exceptional...
-
Canine Care Coordinator
6 days ago
St Louis, Missouri, United States No Leash Needed Full timePosition Overview: At No Leash Needed, we are dedicated to our mission of "Pet Lovers Delighting Pet Lovers". We embody this through our core values of being Playful, Passionate, Personal, and Professional. The ideal candidate for this role will be a team-oriented individual who is self-driven, receptive to guidance, possesses exceptional communication...
-
Canine Care Coordinator
11 hours ago
St Louis, Missouri, United States No Leash Needed Full timePosition Overview: At No Leash Needed, we are dedicated to our mission of "Pet Lovers Delighting Pet Lovers". We embody this ethos through our values of being Playful, Passionate, Personal, and Professional. The ideal candidate for this role will embrace our culture, be a collaborative team member, self-driven, receptive to guidance, possess outstanding...
-
Cashier
1 day ago
St Louis, United States CHUCK E CHEESE Full timeWork Today, Get Paid Tomorrow and a $200 sign-on bonus* are just two of the many benefits of working at Chuck E. Cheese. All employees receive Chuck E. t-shirts and are entered into a monthly drawing for an iPad*. Chuck E. Cheese (CEC) is a great place for a first-time job seeker or a place to build an exciting career. Our Cast Members are empowered to...
-
Jewelry Consultant
3 months ago
St Louis, United States Shane Co. Full timeOverview: We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be a part of a dynamic team. No jewelry experience? No problem! We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand,...
-
Store Manager
3 months ago
St. Louis, United States Community Choice Financial Family of Brands Full timeOverview: As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...
-
Store Manager
2 months ago
St. Louis, United States Community Choice Financial Family of Brands Full timeOverview: As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...
-
Store Manager
3 months ago
St. Louis, United States Community Choice Financial Family of Brands Careers Full timeOverview: As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...
-
Store Manager
2 months ago
St. Louis, United States Community Choice Financial Family of Brands Full timeOverview: As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...
-
Store Manager
2 months ago
St. Louis, United States Community Choice Financial Family of Brands Careers Full timeOverview: As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...
-
Portfolio Manager
2 months ago
St Johnsbury, United States Shellpoint Mortgage Servicing Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’...
-
Business Development Representative
2 weeks ago
St George, United States The Ladders Full timeJob Type Full-time Description Job Summary: In this key Outside Sales position, you will be responsible for selling the Lima One product suite by growing business partner relationships, tapping into your network, and ultimately sourcing and developing relationships with successful real estate investors. You clearly educate the market on the Lima One product...
-
Sr Developer Analyst
4 weeks ago
St Johnsbury, United States Shellpoint Mortgage Servicing Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’...
-
Store Manager
2 weeks ago
ST. PETERSBURG, United States Community Choice Financial Family of Brands Full timeOverview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...
-
Jewelry Consultant
3 months ago
St Paul, United States Shane Co. Full timeOverview: We are seeking proactive and goal-driven individuals who embrace challenges with confidence, strive for excellence, can take initiative, and want to be a part of a dynamic team. No jewelry experience? No problem! We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand,...
Pet Host
2 months ago
of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being
Playful, Passionate, Personal and Professional. A successful candidate for this
position will be someone who not only embraces this culture, but is a team
player, self-motivated, takes direction well, has excellent communication
skills, and great attention to detail. This is a service-related industry and
you should not only be skilled at customer service, but passionate about
helping people. As a Pet Host, you are the first impression for our site. The
principal duties are to handle check-in for arrival clients, handle check-out
for departing clients, make follow-up reservations for existing clients, sell
activity packages and daycare on reservations made, greet all guests, clients,
and vendors, and handle any general inquiries about the business.
A Day in the Life: You come to work daily with
a smile on your face and are excited to help serve our pet parents and their
furry friends. You'll be in our branded gear and help run our lobby by greeting
everyone as they come in and solving whatever their need ischeck in, check
out, answering questions, booking reservations and tailoring our service
offerings to their needs. Your ultimate goal is to find out how we can best
serve the pet parent and provide them solutions. You will use one of your 15
hands to answer phones, take a dog to their destination for the day, hand out
some treats or run some credit cards. You will not only communicate with the
dog(s), but also interact with mom and dad. You will document what you are
seeing and be ready to share with your manager and the pet parent. And let's
not forgetyou're probably going to scoop some poop, clean up some pee, go
home with some fur on you and get lots of sloppy kisses
Responsibilities:
• Provide impeccable customer service by following
our service foundation and ensure that each customer is treated with respect
and dignity in order to develop and maintain strong relationships.
•Answer all incoming calls, respond to voicemails
and emails.
•Make boarding reservations; book grooming,
training, and temperament test appointments. Schedule daycare reservations.
• Manage cash and credit card transactions and
reporting/reconciling.
•Get to know clients and their pet's names on a
regular basis.
•Obtain all information related to a pet's visit;
ensure accuracy of all information. This includes client information as well as
pet information. Input all information into resort computer systems.
•Interact and communicate closely with other
staff to ensure client and pet needs and concerns are understood and addressed.
•Have general knowledge of all services offered
at site and be able to provide solutions to the client's needs.
•Obtain vaccination records from veterinary
offices and input into the computer.
• Assists in managing waitlists on weekends/peak
season/holidays and ensures that rooms are utilized to maximum capacity.
• Act as liaison between veterinarian and
customer/emergency contact, keeping all parties informed of ongoing problems
when necessary.
• Help initiate "white glove" treatment to our
best customers, i.e. Call best customers well before peak seasons to secure
reservations before we are "sold out".
• Respond promptly and troubleshoot any customer
relations issues, keeping in mind our empowerment goals. Promptly address any
uncomfortable situations with customers
• Ensure the facility meets or exceeds
expectations concerning cleanliness and safety.
• Notifying manager on duty or ordering when levels
of inventory are low in the following areas:
• Retail
• Cleaning products for lobby areas and office
supplies
• Ensure all common areas (lobby and employee
spaces) are well maintained, clean and free from hazards i.e.: wet floors,
defecation, etc.
• Consult with other departments
Work with a team who all exemplify these qualities:
•A passion for animals and animal care. Willing to learn animal behavior
to ensure their safety.
•Focuses on safe and gentle handling. Forceful, aversive, aggressive
handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care
of the customers' needs while following company procedures. Manages difficult
or emotional customer situations; Responds promptly to customer needs; Responds
to request for service and assistance. Build trust with customers.
•Willing and able to communicate directly with
clients, both written and orally, about their dog. Works to make these
"lifetime clients".
•Must be able to multitask and be very detail oriented. Must be able to
start and stop work.
•Must be able to work under conditions that require sitting, standing,
walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict
with tact and diplomacy
•Good team work and willingness to assist other departments as necessary
•Cheerful, friendly, positive team-oriented attitude
•Strong attention to detail, especially where documentation is concerned.
Ability to work in computer systems such as Microsoft Office.
•Reliable, punctual, and dependable
•Ability to work a flexible schedule, including holidays and weekends
•Ability to take direction well and apply it independently
•Ability to work in temperature extremes, work outside, or in distracting
work environments such as loud noise/sound
•Ability to tolerate being in close contact with various bodily fluids
and to get dirty frequently
• Physically able to handle dogs of all sizes and
to lift up to 60 lbs.
• Other duties as
assigned.
Equal Employment Opportunity
•NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer
committed to diversity in the workplace. All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
sexual orientation, age, national origin, disability, protected veteran status,
gender identity or any other factor protected by applicable federal, state or
local laws.